PLATINUM2023

Humane Society of Rochester and Monroe County PCA, Inc.

We call it Lollypop love.

aka Lollypop Farm, Humane Society of Greater Rochester   |   Fairport, NY   |  http://www.lollypop.org

Mission

The Humane Society of Rochester and Monroe County for the Prevention of Cruelty to Animals, Inc. was founded in 1873. Since the 1950's the Society has been known as Lollypop Farm, its name coming from the then-popular Shirley Temple song "On the Good Ship Lollipop." Our mission is: Together with our community, we better the lives of animals through justice, prevention, and lifesaving care. Our vision is a just and compassionate world for all animals.

Ruling year info

1958

President & CEO

Ms. Alice Calabrese CAWA

Main address

99 Victor Rd

Fairport, NY 14450 USA

Show more contact info

Formerly known as

Humane Society at Lollypop Farm

EIN

16-0743047

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Youth Development Programs (O50)

Disaster Preparedness and Relief Services (M20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We aim to prevent cruelty to animals, find homes for homeless or unwanted companion pets and domestic livestock, and to help pet owners with solutions that enable them to keep their pets.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Veterinary services, behavioral intervention, and expert care for homeless animals

For homelss or abused animasl brought to the shelter, Lollypop Farm provides a full range of veterinary services (including spay/neuter, vaccines, and life-saving surgeries), behavioral intervention and daily enrichment, as well as expert compassionate care for homeless animals. Cats, dogs, rabbits, small pets, birds, horses, pigs, and other farm animals enjoy the comfort of a nurturing environment while waiting for a new home.

Population(s) Served
Adults

Lollypop Farm maintains an SPCA designation and is charged with investigating and enforcing the animal cruelty laws of New York State. With five animal cruelty investigators, the organization addresses animal cruelty in Monroe, Orleans, Genesee, and Livingston counties.

Population(s) Served
Adults

Lollypop Farm places thousands of animals in new, loving homes every year. We adopt a variety of animals including Cats, dogs, rabbits, small pets, birds, horses, pigs, and other farm animals. The modern facility, quality food and veterinary health care, enriching behavior training, and meticulous operating procedures ensure the highest standards of animal care. Our focus is on making successful long-term matches between pets and adopters, and Lollypop Farm strives to provide an adoption experience that considers important details for finding the right fit for each adopter, such as a person's home, interests, and lifestyle. Adopters may find the pet that is a match for their family at the main campus in Fairport, or at one of the four satellite adoption centers throughout the Greater Rochester community.

Population(s) Served
Adults

Lollypop Farm works to prevent the surrender of pets by helping owners with the problems they may be facing through programs that address these needs. Our community programs and services include:

- A low-cost spay/neuter program for qualified dog and cat owners and feral cat caretakers to reduce the number of unwanted litters.
- A free pet behavior helpline (Pet Peeves) to provide training and behavioral advice about issues that may lead pet owners to surrender a pet.
- A pet pantry to help pet owners with food and pet supplies.
- Humane education programs to teach children about responsible pet care.
- Advice for pet-owning renters and links to pet-friendly rental communities.

We refer pet owners to the assistance programs that address issues pet owners might be experiencing, and provide suggestions and resources for re-homing, and offer links to other area animal rescues.

Population(s) Served
Adults

Where we work

Awards

Best Local Non-Profit Organization 2011

City Newspaper Best of Rochester Reader Rankings

Best Local Non-Profit Organization 2012

City Newspaper Best of Rochester Reader Rankings

Best Pet-Related Business 2012

City Newspaper Best of Rochester Reader Rankings

Best Pet-Related Business 2013

City Newspaper Best of Rochester Reader Rankings

Best Pet-Related Business 2015

City Newspaper Best of Rochester Reader Rankings

Best Pet-Related Business 2016

City Newspaper Best of Rochester Reader Rankings

Best Pet-Related Business 2017

City Newspaper Best of Rochester Reader Rankings

Best Pet-Related Business 2018

City Newspaper Best of Rochester Reader Rankings

Best Facebook Page 2014

City Newspaper Best of Rochester Reader Rankings

Best Facebook Page 2015

City Newspaper Best of Rochester Reader Rankings

Best Facebook Page 2016

City Newspaper Best of Rochester Reader Rankings

Best Facebook Page 2017

City Newspaper Best of Rochester Reader Rankings

Best Facebook Page 2018

City Newspaper Best of Rochester Reader Rankings

Best Website 2018

City Newspaper Best of Rochester Reader Rankings

Best Charity 2007

Democrat and Chronicle Reader's Choice Awards

Best Charity 2008

Democrat and Chronicle Reader's Choice Awards

Best Charity 2009

Democrat and Chronicle Reader's Choice Awards

Best Charity 2010

Democrat and Chronicle Reader's Choice Awards

Best Charity 2011

Democrat and Chronicle Reader's Choice Awards

Best Charity 2012

Democrat and Chronicle Reader's Choice Awards

Best Charity 2013

Democrat and Chronicle Reader's Choice Awards

Best Charity 2014

Democrat and Chronicle Reader's Choice Awards

Best Charity 2015

Democrat and Chronicle Reader's Choice Awards

Best Charity 2016

Democrat and Chronicle Reader's Choice Awards

Best Charity 2017

Democrat and Chronicle Reader's Choice Awards

Readers Choice Awards Democrat & Chronicle 2016

Favorite Charitable Organization - Reader's Choice

Kids Out and About.com 2015

Favorite

Readers Choice Awards Democrat & Chronicle 2016

Favorite Charitable Organization - Reader's Choice

Kids Out and About.com 2015

Favorite

Best pet-related business 2020

City Newspaper Best of Rochester Reader Rankings

Best Charity 2020

Democrat & Chronicle Readers Choice

Best Charity 2021

Democrat & Chronicle Readers Choice

Best Pet-Related Business 2022

City Newspaper Best of Rochester Reader Rankings

Best Charity 2022

Democrat and Chronicle Reader's Choice Awards

Affiliations & memberships

New York State Animal Protection Federation 2022

Greater Rochester Animal Coalition 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Pet, Equine, and Farm Animal Adoptions

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This represents the number of animals rehomed and a 92% save rate for cats and a 91% save rate for dogs.

Rate of animals saved

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Pet, Equine, and Farm Animal Adoptions

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The save rate measures the % of animals rehomed. In 2022 we had a large cruelty case of nearly 2,000 animals. Many could not be saved and are sadly reflected in our save rate.

Donor coverage ratio

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

The coverage ratio is the number of new donors + reactivated donors divided by lapsed donors. Our goal is to achieve a coverage ratio of greater than 100%

Number of volunteer hours contributed annually

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

This represents the number of total hours contributed by volunteers in our community annually.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1 Become an animal resource center where, together with our community, animals are primarily housed in our community and kept with the people who love them.
2. Attract and retain the best employees and volunteers in order to provide superior animal care and excellent client and customer service.
3. Fight animal crimes and ensure the humane treatment of animals. 4. Be the premier resource to keep pets healthy and in homes. In order to keep pets healthy and in their homes and prevent intake to the shelter, build a robust pet resource hub that is the foundation for outreach efforts to help pets and their caretakers live better lives together.
5. Ensure a financially sound Lollypop Farm through managing our endowment, reserves, and well-planned and executed capital investments.

Our 2021-2024 Strategic plan details our strategy to accomplish our goals.

Lollypop Farm, the Humane Society of Greater Rochester is situated on 135 acres in the town of Perinton, NY. Our unique 57,000 square foot facility allows us to provide shelter for companion animals and also affords us the ability to rescue and rehabilitate farm animals. Our paid staff of 115 and unpaid volunteer corps of over 700 are some of the best in the field of animal welfare, and the 19-member board of directors is diverse and well connected within our community to garner resources to accomplish our goals on behalf of the animals. In addition to our human resources, we have a robust team of financial supporters in the community numbering over 15,000 strong. Combined, these resources are invaluable in achieving our strategic goals.

If we are successful in meeting our goals our intake of unwanted or abandoned animals will decrease. Fewer animals will be relinquished to the shelter as more and more of our community's dogs and cats are neutered. Animals who are brought to the shelter will find loving homes after receiving both veterinary and behavioral care. Our adoptions rate will rise.

More community members will recognize the signs of animal cruelty and report it to our humane law enforcement department to investigate. The increased demand for investigations will be handled efficiently by additional staff. This is demonstrated in a 37% increase in calls, 50% increase in arrests, and a 305% increase in animals seized in CY2022.

Lastly, through donor support and program fees we will ensure that we have the resources to carry out our mission to build lifelong bonds between people and animals through education, community outreach programs, and the prevention of cruelty.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Humane Society of Rochester and Monroe County PCA, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Humane Society of Rochester and Monroe County PCA, Inc.

Board of directors
as of 08/24/2023
SOURCE: Self-reported by organization
Board chair

Ms Cindy Yancey

Henry Bober

Donald Chesworth

Dave Swinford

James A. Spitz, Jr.

Cindy Yancey

Julie Bazan

Henry Schroeder

DVM

David Friedlander

Donald Gress

Abby Mastrella

Patrick O'Flynn

Courtney Schenkel

Raymond D. Shea

Craig Stevens

Hon. Joseph Valentino (retired)

Corey Mortimer

Joseph Burkart

Diane McCue

Dejan Jozic

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/22/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/24/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.