Catholic Charities Family & Community Services
Give people hope, and they can do anything
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Services and Programs overview
60 vital services for refugees, the homeless, elderly, those in recovery, youth, children awaiting adoption and families in crisis.
Aging and Adult Services
Independence with dignity…that’s what Catholic Family Center’s (CFC) services for older and vulnerable adults are all about. With the right supports, older adult clients are able to stay in their own homes and out of costly nursing home care; vulnerable adults are protected by legal guardianship services and/or budget & bill paying oversight.
Children, Youth and Family
Building and strengthening families, as well as individuals within families, is at the very heart of CFC’s Children, Youth & Family Services programs. Adoption Services to build families…Pregnancy Counseling to help parents facing an unplanned pregnancy make a safe plan for their child…Early Intervention to address developmental delays in children birth through age two…Home Based Counseling for families with children at risk of foster care placement…Home Based Counseling for families with children diagnosed with Failure to Thrive…Sex abuse crisis intervention…foster care for youth from all over the world fleeing abuse, neglect and violence…all are focused on helping clients to achieve their full human potential
Crisis and Housing Services
Catholic Family Center offers various emergency services for families and individuals. Services include crisis intervention/basic needs services: food pantry, prescription assistance, housing issues, holiday programs, financial assistance and case management for families in economic crisis.
Mental Health
Independence with dignity…that’s what Catholic Family Center’s (CFC) services for adults is all about. With the right supports, clients are able to treat their mental illness and fight their substance abuse problems.
Refugee and Immigration Services
Support to Rochester’s immigrant community has been a cornerstone of Catholic Family Center’s work since its founding in 1917. Over the past 35 years, over 15,000 refugees have resettled to Rochester, NY with the help of Catholic Family Center. CFC continues this tradition through programs offered by its Refugee & Immigration Services Department
Substance Use Services - Residential and Outpatient
Catholic Family Center’s drug treatment services are designed to empower individuals and families affected by drug and alcohol addiction to overcome obstacles, increase dignity, develop skills to achieve independence and self-sufficiency, and achieve a drug-free lifestyle. Our outpatient and residential substance abuse treatment programs utilize resources and services that embrace the cultural needs of our clients.”
Where we work
External reviews

Photos
Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Over the last 100 years, our programs have evolved to provide more emphasis on addressing the barriers that prevent people from moving to self-sufficiency in today's environment. CFC plays a lead role in developing an adult mentoring program in several city neighborhoods in partnership with other public and non-profit agencies. The ultimate goal of adult mentoring is to help people living in poverty overcome the barriers that have been preventing them from securing and retaining living-wage employment. \r\n\r\nWe are investing in redesign efforts to bring a stronger continuum of care to our residential substance use programs, and to bring coordinated care for co-occurring disorders to our mental health and outpatient substance use programs. And, we continue to seek ways to continuously improve and bring "gold standard" services in our Refugee Resettlement programs, our crisis and stabilization services (homelessness and crisis support), our aging & adult services for vulnerable elderly, and our children, youth and family services.
What are the organization's key strategies for making this happen?
1. CFC has played a leadership role in the Rochester Monroe Anti-poverty Initiative since its inception, and in 2016, CFC was named the lead agency for RMAPI's adult mentoring initiative. \r\n2. The Federal Substance Abuse and Mental Health Services Administration (SAMHSA) awarded Catholic Family Center $1.3 million over four years to integrate primary care into our behavioral health services. \r\n3. CFC was awarded $1.68 million from the Homeless Housing Assistance Program (HHAP) in December 2016 to renovate and modernize Sanctuary House, which provides emergency shelter and transitional housing for women and their children. \r\n4. CFC was selected and received funding at the end of 2016 to be one of eight local organizations to implement trauma-informed practices throughout the agency, in both program and administrative departments.
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Catholic Charities Family & Community Services
Board of directorsas of 09/22/2023
Roger Brandt
Edward Palumbos
Louis Howard
Jim Gould
Lauire Maffett
Brian Dwyer
Christine Licata
Timothy Thaney
Mary Lou Stotz
Mary Hannick
Domingo Garcia
Carolyn Portanova
Katherine Detherage
Anthony La Paglia
Andrew Murray
Patricia Lovallo
Patricia Schoelles
Luisa Baars
Daniel Mason
Patrick Fox
David Pitcher
Edward Denning
Beatrice Montgomery
Frank Interlichia
Jack Balinsky
Barbara Moore
Michael Bausch
John Guarre
Estella Norwood-Evans
Thomas Huber
William Napier
Michael Cooney
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes