Family Planning of South Central New York

Oneonta, NY   |  http://fpscny.org

Mission

To advocate and provide individuals with information, education and health care services pertaining to human sexuality and reproductive health in a private and confidential manner, respectful of all beliefs, supporting individual freedom of choice and responsibility. We provide quality, affordable critical basic and reproductive health care, as well as medically accurate, age appropriate sexual health education, across Broome, Chenango, Delaware, and Otsego counties in New York.

Ruling year info

1973

Chief Executive Officer

Debra Marcus

Main address

37 Dietz St

Oneonta, NY 13820 USA

Show more contact info

EIN

16-1005972

NTEE code info

Family Planning Centers (E42)

Reproductive Health Care Facilities and Allied Services (E40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Barriers to care can lead to missed appointments, delays in needed care, gaps in treatment, and issues that would be treatable if caught earlier. The effects on the health care system overall are vast; including increased poor health outcomes and increased health care costs. The low income, high need patients served in our medical centers often have difficulty navigating the traditional health care environment. Their lives may be chaotic and unstable, meaning they may miss appointments, have difficulty following directions, and may even be without the resources necessary to access regular, comprehensive health care. To combat these challenges, we work to ensure that everyone who needs it receives care, regardless of income, insurance coverage, or immigration status. If a patient does miss an appointment, they are not prevented from continuing to use services in the future. Each intervention we make empowers them to take control of their own health care and lead healthier, more pro

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Access to Health Care

Provides individuals with basic health care, including annual reproductive exams, at low or no cost if they are unable to pay. Services include cancer screenings, contraception, including Long-Acting Reversible Contraception (LARCs), Sexually Transmitted Infection (STI) testing and treatment, rapid HIV testing, Pre-Exposure Prophylaxis (PrEP) for HIV,rapid Hepatitis C testing, and annual exams.

Population(s) Served
Adults
Unemployed people

Provides sexual health education on topics such as healthy relationships, self-esteem and body image, communication, internet safety, and others. Programming includes classroom presentations, after school program presentations, dorm programs, and one-on-one education meetings. Programming is designed to be informative, interactive, and engaging to help youth build the skills and confidence necessary to communicate, set goals, and engage in healthy relationships.

Population(s) Served
Adolescents
Young adults

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our overall goal is to improve the health of the community by providing affordable, quality reproductive health care and age appropriate, medically accurate, evidence based sexual health education.

We have a history of managing changing needs and priorities, gracefully moving from one issue to another as new opportunities become available. In 2018, we began offering Pre-exposure prophylaxis (or PrEP), in which people at very high risk for HIV take HIV medicines daily to lower their chances of getting infected. When taken consistently, PrEP has been shown to reduce the risk of HIV infection in people who are at high risk by more than 90%. This service was added in response to Governor Cuomo’s goal to achieve the first ever decrease in HIV prevalence in NYS by the end of 2020. We are one of the few providers of PrEP in every county we serve. In some areas, we’re the only provider that offers PrEP. This is evidence of how we always strive to provide comprehensive, cutting edge care to the patients we serve.

In addition, because of the recognized challenges that our region has faced with the opioid epidemic, we implemented rapid Hepatitis C testing at our medical centers. Although this service is slightly adjacent to our mission, we realized the role it could play in filling a community need. The same philosophy applies to each program and project we manage. As new challenges arise - with partners, the community, or even nationally - we work to adjust our approach.

Our organizational leadership demonstrates a clear commitment to providing reproductive health services and sexual health education. The Chief Executive Officer and Director of Human Resources have been with the organization for 30 years. The Director of Health Center Operations is an experienced Nurse Practitioner, who previously headed the Broome County STI clinic and has a strong background in public health. The part time Medical Director is a Board Certified Gynecologist who has been with the organization for 18 years, and is recognized regionally for her expertise in sexual health, youth, and transgender people. The Director of Education has been with the organization for 13 years, and has developed multiple teen pregnancy prevention initiatives commended by the state Department of Health.
Given our longevity, demonstrated expertise and effective outreach, we are seen as the leader in the community in reproductive health and sexual health education, as well as engaging youth, parents/caregivers, and the community itself. We have a breadth of expertise in this work and a strong reputation for expertise and excellence.

In 2019, we served nearly 8,000 patients in more than 13,000 visits at its medical centers in Binghamton, Norwich, Oneonta, Sidney, and Walton. In addition, nearly 5,000 adolescents received age appropriate, medically accurate, evidence based sexual health education. Also in 2019, the organization received 464 survey responses, a response rate of 6%. Nearly 90% of respondents rated their clinician a 9 or a 10 and said that they would be extremely likely to recommend the organization to others. 26% indicated that this was their first visit, and 34% said that they had been coming to the organization for 5 years or more. When asked to rate the organization’s performance, patients overwhelmingly (85% or more) responded excellent, very good, or good to all of the following statements:

-Providing details about new medication prescribed
-Listening carefully and respectfully to you
-Informing you about any necessary follow up care
-Being aware of care you received from other doctors/providers
-Involving you in making decisions about your health
-Spending as much time with you as you feel you need
-Explaining things in a way that is easy to understand
-The clinicians, nurses, and other staff worked well together regarding my care
-Check out staff was respectful and courteous
-Phone and scheduling staff was respectful and courteous
-Nursing staff was respectful and courteous
-The staff clearly explained the details of any procedures
-Health Center facilities are clean and attractive
-Center hours and location are convenient for me

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Family Planning of South Central New York

Board of directors
as of 2/10/2021
SOURCE: Self-reported by organization
Board co-chair

Michael Stein

Constellation Advancement

Term: 2021 - 2021


Board co-chair

Edgar Parsons

M&T Bank

Term: 2021 - 2021

Organizational demographics

SOURCE: Self-reported; last updated 02/10/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data