PLATINUM2024

The Family Nurturing Center

Transforming communities, one child and one family at a time

aka Family Nurturing Center   |   Medford, OR   |  www.familynurturingcenter.org

Mission

Our mission is to strengthen families so children can live safely and develop fully in their parents' care. Many families struggle with addiction, poverty, domestic violence, housing instability, mental health issues, adverse childhood experiences of both caregivers and children, and overall struggle with consistently providing protective and nurturing care for their children. We provide children with safe, nurturing places to learn and grow while we help their parents develop the skills to manage life’s challenges, become better parents, and free themselves from reliance on public assistance. We use a strengths-based approach and trauma-informed practices in our therapeutic classrooms for children, during our home visits with parents, and as a central part of our parent education.

Ruling year info

2005

Executive Director

Lisa O'Connor

Main address

825 E Main Street Suite A

Medford, OR 97504 USA

Show more contact info

Formerly known as

Family Nurturing Center: Jackson County's Children's Relief Nursery

EIN

16-1726574

NTEE code info

Kindergarten, Nursery Schools, Preschool, Early Admissions (B21)

Community Mental Health Center (F32)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Many families struggle with addiction, poverty, domestic violence, housing instability, mental health issues, adverse childhood experiences of both caregivers and children, which makes it incredibly challenging to consistently provide protective and nurturing care for their children. The Family Nurturing Center (FNC) seeks to prevent child maltreatment, help children and families heal from trauma, and break inter-generational cycles of abuse and neglect. By reducing or even preventing the toxic stress of trauma and adversity during peak emotional, social and cognitive development, FNC can positively affect children's healthy development and lifetime health. FNC programs are designed to facilitate strong parent-child attachments and increase family protective factors. Through education, parents begin to understand how their own trauma impacts their parenting, how their children's trauma impacts their behavior, and how to parent so children feel safe and protected.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Children's Relief Nursery

Our therapeutic classrooms provide a nurturing place for children ages 0-5 who face extreme challenges to their emotional safety and well-being. The children meet at least twice a week for three hours each day with teachers who also act as care coordinators for the children's families. To keep children safe at home, care coordinators provide parents with education and monthly home visits, as well as other family stabilization services.

Population(s) Served
Infants and toddlers
Families

We facilitate therapeutic groups where families grow food, then prepare and share healthy meals together while strengthening parent-­child relationships.

The Farm and Food Program offers five elective groups to families connected with the Family Nurturing Center. For some, walking out to the field and indulging in a cup of freshly steeped tea is a big leap into the realm of therapeutic horticulture. For others, several hours of physical exercise accompanied by a basket of fresh produce is more rewarding. Many parents make this group a regular part of their weekly routine; they enjoy contributing their knowledge, skills, and experience throughout the seasons. Several committed parents have become peer mentors who help facilitate groups and provide invaluable insight into ongoing program development.

Population(s) Served
Substance abusers

To strengthen families, the Parent Mentor program helps bring about constructive change through support, guidance, instruction and/or treatment. Parent mentors accompany parents to court hearings, family decision meetings, and team decision meetings. They maintain contact with parents during substance use treatment or incarceration, introduce parents to 12-step meetings or other recovery-based meetings, assist parents with access to community resources, guide parents through the stress of parenting in recovery, help parents learn to advocate for themselves and their children, and provide encouragement and support as the parent navigates the child welfare system.

Program partners include FNC, DHS, PSU and Morrison Child & Family Programs in Portland, OR.

Population(s) Served
Parents
Families

For families who meet the criteria for enrollment, Family Nurturing Center provides parent-child interactive therapy and child-parent psychotherapy. FNC also provides therapeutic groups to parents who need additional mental health support while raising children who have experienced trauma.

Population(s) Served
Infants and toddlers

Grandmas2Go partners with local agencies to improve the well-being of the children in our communities and brings aging back into a celebratory light. Our Grandmas2Go serve as family coaches for new moms, single parents and young families. All volunteers are trained and undergo reference and background check
Mentors bring skills, experience, wisdom and patience, while supporting the family in a non-judgmental way. We provide non-medical, physical, emotional, and informational support at no cost to the family.
We help at-risk families break the cycles of abuse, neglect, violence, addiction, poverty and hopelessness that plague our communities.

Population(s) Served
Families

Foster and kinship parents are key agents of change for the children in their homes. KEEP® is an evidence-based support and skill enhancement program for foster and kinship parents of children (KEEP Standard) and teens (KEEP SAFE™). The program supports foster families by promoting child well-being and preventing placement breakdowns.

Numerous studies have shown that many of today’s foster children have complex and serious behavioral and mental health problems that put them at risk for negative long-term outcomes. The enormous potential of these young people and the tough challenges faced by foster and kinship parents inspired the development of the KEEP model.

What is a KEEP group?

7-12 foster/kinship parents and 2 trained group leaders
16 weekly, 90-minute sessions
Evidence-based parenting curriculum tailored to each group’s specific needs
KEEP is trauma-informed
Refreshments, childcare, and other incentives provided
KEEP doesn’t use a “one size fits all” curriculum. While the group leaders draw from an established protocol manual, they tailor each session to the specific needs, circumstances, and priorities of participating parents and their children. Each week, the group leaders gather specific information about the children’s current behaviors by telephone. This information is then incorporated into the weekly sessions to make sure the group is both current and relevant.

KEEP groups are designed to be flexible and fun. Snacks are served, and childcare is provided. Unlike a classroom lecture format, KEEP groups are interactive and participatory. The groups synthesize the real and current experiences of foster and kinship parents with lessons learned from research about the most effective parenting methods.

Population(s) Served
Families

Attachment and Biobehavioral Catch-up (ABC) is a 10 session home visiting program. ABC helps parents nurture their distressed child and follow their child's lead. When parents behave in nurturing and responsive ways, children can be protected against negative outcomes.
Children learn that they can rely on their parents or caregivers, demonstrate better self-control, develop more regulated stress hormone patters, build the skills that will help them pay attention in school, show improved self-confidence and self-esteem. Parents learn to respond to their children's distress and play in ways that improve child development and long-term outcomes.
We offer ABC to parents and caregivers with babies ages 6-24 months. (Excellent for kids in care as well!)

Population(s) Served
Caregivers
Infants and toddlers

Kids learn more, show more compassion and feel better about themselves when they are in an environment that is caring, connected and safe. Conscious Discipline series helps caregivers learn evidence-based discipline strategies, practice new skills, increase parents' sense of confidence and helps build a sense of community with other parents. This class will help parents: set limits respectfully, notice and connect with their child, build self-esteem and willpower, teach children to manage their emotions and help them learn from their mistakes.

Classes in person and on Zoom. Classes twice a week for 4 weeks.

Population(s) Served
Parents
Families

Where we work

Awards

Innovation Award 2017

Jackson Care Connect

Award for Implementation Excellence and Model Fidelity 2023

KEEP

Community Partner of the Year 2023

Southern Oregon Head Start

Award for Implementation Excellence and Model Fidelity 2024

KEEP

Affiliations & memberships

Oregon Association of Relief Nurseries 2018

Oregon Association of Relief Nurseries 2024

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We serve children and their families; using the 2-generation model, as we assist a child, we also serve their parents and others in the household.

Number of participants counseled

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We provide play-therapy for children 6 months to 5 years including ABC, PCT, and PCIT. This includes caregiver coaching, so the actual numbers are higher.

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of direct care staff who received training in trauma informed care

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Holding steady

Context Notes

100% of our staff are trained in trauma-informed best practices.

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Key successes are:
1) Improved child and family outcomes, such as reduced rates of foster care placement, child abuse and children being removed from their home, decreased behavioral issues, increased emotional regulation 2) positive relationships with families that allow staff members to provide needed items (such as clothing and diapers) and valuable services, including home visits, therapeutic classrooms and respite care 3) positive community engagement 4) children and families connected to community services, such as early intervention, mental health services, medical care and other resources 5) keeping families together by preventing abuse and neglect

Other successes are a reduction of emergency room usage, improved family economic stability, increased literacy and school readiness, which has a significant impact on a child's experience and, as a result, their career and future success.

FNC services build resilience through a strengths-based approach, accomplished by supporting children's safety, strengthening the family, increasing protective factors, helping families to meet basic needs, supporting social/emotional development and self-regulation, developing problem-solving/crisis management skills and, importantly, building secure attachments and support systems. By supporting children and families to heal, cultivating innate strengths, and providing interventions to break the cycle of abuse and neglect, FNC works to build a resilient community of families who are able to raise safe thriving children.

As a tool, Family Nurturing Center uses the Strengthening Families framework, as the foundation for all of our programs and services. This frameworks helps early childhood programs identify concrete and specific ways to engage and support parents and caregivers. It is framed around five protective factors demonstrated by research, to be linked to optimal child development and reduced rates of child abuse and neglect. Protective factors include: nurturing and attachment, knowledge of parenting and child development, parental resilience, social connections, concrete supports and social and emotional competence of children.

Trauma informed practices guide processes, interactions, and the physical environment at FNC, which is a safe space where adults behave and react in a predictable manner with children and parents, and staff are trustworthy, transparent, and respect confidentiality. Children and parents are treated respectfully as unique individuals and staff are able to understand trauma responses, and avoid triggers and re-traumatization. FNC seeks to increase families' felt sense of safety, and restore power through building skills and providing opportunities for choice and self-direction. All FNC staff receive ongoing training in trauma and trauma informed care, they have manageable caseloads, and receive weekly reflective supervision so that they are able to exercise self-care and process the vicarious trauma that they experience through their work.

In summary:
We help parents keep their children safely within their own families
We support children as they heal from difficult life experiences
We wrap an array of services around families in crisis helping them rebuild their lives and raise healthy and thriving children
We focus on bonding and attachment in all family support programs
We build protective factors in order to reduce the likelihood of abuse
We stabilize families so that they can thrive instead of survive

Family Nurturing Center is continually proven to be an industry leader for high quality early learning in the following ways:
• Achieved Quality Assurance Rating of 4 (highest ranking 5)-influenced heavily by staff qualifications
• Majority of care coordinators are either QMHA or QMHP qualified. "An individual possessing at least a master's degree in counseling and guidance, rehabilitation counseling, social work, vocational counseling, psychology, pastoral counseling, or family therapy or related field, who has successfully completed a practicum or internship that included a minimum of 1,000 hours of supervised direct service in a mental health setting, or who has one year of clinical experience under the supervision of a QMHP."
• FNC staff must meet qualifications for Oregon's Child Care Registry (audited annually), Relief Nursery standards (audited every two years) and meet Oregon Health Authority's standards (reviewed annually).

According to Jackson Care Connect, Care Oregon's local Coordinated Care Organization, “Family Nurturing Center is a high performing non-profit agency serving some of the most vulnerable families in Southern Oregon".

As a result of utilizing high quality, compassionate staff, FNC has a significant history of supporting vulnerable families, as well as a strong base of stakeholder support (parents, volunteers, donors, foundations and community partners).

The Family Nurturing Center has grown from serving 3 kids in the beginning to over 600 each year. The agency has grown from one location, to three, serving both Jackson and Josephine counties. Recently we have received our children's mental health accreditation, expanded our farm and food program to operate a 25 acre farm, reunified over 100 children with their families in two years in of operating the LIFE program and housed over 45 families in the last year, providing intensive case management and in-home parenting.

With the current Opioid epidemic, a mental health crisis in our region and a vacancy rate of less than 1%, families have more challenges surrounding them than ever before. To combat this, our agency is about to embark on a community revitalization project, that will add over 27 units of low-income housing to the neighborhood. With a 50% mobility rate, a homeless rate that is one of the worst in the state, and child abuse and foster care at an all time high, our work is far from over. In fact, the best way to make systemic change is just that - work to improve the system that make navigation for families so difficult.

Family Nurturing Center has been active in the early childhood system-building arena since our inception (2006), helping to develop the structures, behaviors, and connections that make all the components of an early childhood system operate as a whole to promote shared results for children and families. This local effort is now being coordinated by the Southern Oregon Early Learning Council among early childhood providers, in which FNC is an active participant and thought partner. Family Nurturing Center has also been part of the West Medford P-3 initiative, helping Jackson Elementary School to become a trauma informed school, providing specialized training to teaching staff in the areas of strengthening families, trauma, home visitation, mindfulness and treating parents as partners. In an effort to reach beyond the early learning and education system, FNC has entered into a formal partnership called the “Rogue Challenge". This cross-sector collaboration includes six other non-profit agencies all working toward a common goal of improving systems to better meet the needs of children and families. Each service sector contributes important aspects to the system and to the desired result of thriving children and families.

We recognize that alone, we may not be able to move the needle, but collectively, we have the ability to create a trauma informed system of care that goes well beyond meeting families' basic needs. The goal of influencing systems is to address the largest public health crisis of our time, adverse childhood experiences of epidemic proportion. Collectively, we can help put families on the path to self-reliance and well-being, while giving kids the start they deserve, so that they can become contributing members of society and realize their full human potential.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback

Financials

The Family Nurturing Center
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

The Family Nurturing Center

Board of directors
as of 06/18/2024
SOURCE: Self-reported by organization
Board co-chair

Penny Klabunde

Retired Teacher

Term: 2021 - 2024


Board co-chair

Damien Rennie

Financial Advisor

Term: 2021 - 2024

Damien Rennie

SkyOak Financial

Penny Klabunde

Retired Educator

Michelle Blum-Atkinson

Family Foundation Director

Hank O'Dougherty

Darax Corp

Don Kania

Self-employed

Molly Bundy

FNC Alumni, Costco

Laura Sutton

First Interstate Bank

Shala Helm

So Public Defender

Valerie Ljungkvist

So Or Pediatrics

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/18/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 05/03/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.