Mental Health, Crisis Intervention

U.S. Crisis Care

Preserving a ray of hope in the darkest hours of people's lives

aka USCC

Sacramento, CA


On the average day in the U.S., about 400 people die from SIDS, accidents, suicides and other sudden, unexpected causes, traumatizing a wide circle of family and friends. Survivors receiving effective, on-scene practical and emotional support are more likely to rebuild healthy, fulfilling lives, rather than spiraling down into despair, substance abuse, school failure, unemployment, family breakup, and other problems. U.S. Crisis Care supports the development and operation of community crisis care programs, through which volunteers respond to police and fire department requests to offer survivors such on-scene support.

Ruling Year


Principal Officer

David Vincent

Main Address

U.S. Crisis Care P.O. Box 38631

Sacramento, CA 95838 USA


crisis, trauma, law enforcement, response, public safety, intervention, SIDS, DUI, homicide, suicide,





Cause Area (NTEE Code)

Management & Technical Assistance (F02)

Management & Technical Assistance (M02)

Management & Technical Assistance (X02)

IRS Filing Requirement

This organization is required to file an IRS Form 990-N.

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Programs + Results

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Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Crisis Care Program Certification

San Diego Police Crisis Intervention

L.A. Crisis Response Team

Sacramento Community Chaplaincy

Where we workNew!

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

U.S. Crisis Care's mission is to help people impacted by personal tragedies to rebuild healthy, fulfilling, productive lives. We do this by supporting local programs whose volunteers provide on-scene practical and emotional support to survivors affected by suicides, infant deaths, fatal heart attacks and other sudden losses. Our specific goals include:
> developing crisis care programs in communities that had not previously offered this service
> increasing awareness of local crisis care programs among the public safety officials who can activate them
> improving volunteer response times

Our primary strategies for accomplishing these objectives include:
> educating public safety officials, other municipal officials, and community leaders about the benefits of providing on-scene practical and emotional support to bereaved survivors
> providing technical assistance and resources to local communities that are developing community crisis care programs
> assisting local programs to recruit diverse and qualified volunteers through public outreach campaigns
> implementing best practices to improve program administrative efficiencies, so that program personnel can devote more time to promoting their programs to public safety officials
> streamlining activation systems to ensure that qualified volunteers arrive on scene as rapidly as possible

U.S. Crisis Care formed in 2003 through a collaboration among the U.S. Department of Justice and several of the largest and most successful crisis programs around the western states. Through U.S. Crisis Care's independent local programs work together to develop and share resources and best practices. This enables them to serve as many bereaved survivors as effectively as possible.

U.S. Crisis Care measures its progress primarily based on the number of bereaved survivors served by its local affiliates.

Since its founding, U.S. Crisis Care has:
> assisted many programs to recruit more and more diverse volunteer applications
> published a national standard volunteer training curriculum, based on best practices among successful local programs
> provided nationally qualified trainers for local programs' volunteer training academies
> published crisis care program certification standards
> developed a fully integrated, state-of-the-art, online crisis care program administration system
> provided program development technical assistance to several municipalities

In the near term, we intend to achieve the following objectives:
> update the standard volunteer training curriculum to incorporate multi-site collaboration technology
> increase sharing of trainers among local programs
> conduct voluntary local program audits to certify more programs
> roll out the online program administration system to additional programs
> assist additional local communities to develop crisis care programs

External Reviews



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Board Leadership Practices

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SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Not Applicable


Has the board conducted a formal, written assessment of the chief executive within the past year?

Not Applicable


Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Not Applicable


Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Not Applicable


Has the board conducted a formal, written self-assessment of its performance within the past three years?

Not Applicable