PASADENA HEALTH CENTER INC

Pasadena, TX   |  http://www.pasadenahealthcenter.com

Mission

Center Goal: The goal of Pasadena Health Center is to reduce or eliminate Pasadena community health disparities through healthcare and outreach. PHC will make health care affordable for the medically under-served community that exists in Pasadena, Texas and offer these services to people in surrounding cities. PHC through its promotion, case management and other services will promote healthy lifestyles. Mission Statement: To provide access to reliable quality health care for the community we serve in a caring atmosphere. Vision Statement: To be a healthcare facility that offers full service care to Pasadena's medically under-served community.

Ruling year info

2004

Chief Executive Officer

John M Sweitzer

Chief Operations Officer

Zach Flores

Main address

908 Southmore Ste. 100

Pasadena, TX 77573 USA

Show more contact info

EIN

20-0462905

NTEE code info

Community Health Systems (E21)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We are working to address health disparities within Pasadena and Southeast Harris County. The goal is to provide affordable health care and to address common issues such as diabetes, hypertension, asthma, BMI and others that are common within our area. We have also worked or helping people to have a better understanding of preventative care and proper nutrition.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Medical

The health center has 3 full time providers. Dr. Ana Ruiz Allison specialized in Internal Medicine and is an Endocrinologist. She has over 30 years experience in health care. Dr. Carlos Bernal is a native Texan and graduated from UTMB. His specialty is Family Practice Medicine and he also has 30 years experience. Billy Marsh is our full time FNP and has over 25 years experience working in Emergency Rooms in Texas. Dr Wichelhaus is an OB/GYN who is also part of our staff and works part time at the center.

The center offers a sliding fee scale for people with low income and an easy eligibility process. The center is an Federally Qualified Health Center and is charged with seeing all patients regardless of their ability to pay.

Over 75% of our patients are at or below 200% of the Federal Poverty Rate and 50% were at 100% of the Federal Poverty Rate in 2016.

In addition to different medical services the center has onsite X-ray, Ultrasound, Lab and a 340B pharmacy.

Population(s) Served
Multiracial people
People of Latin American descent
People of Middle Eastern descent
Family relationships
Health

The health center currently employees a full time dentist Dr. John who is a graduate of UT Houston and 2 dental assistants. The center offers dental care at low and reduced prices for families needing help. In 2016 the center offered services to low income families needing dental care for free thanks to a grant by Delta Dental and we were able to provide care for 80 patients. We are hoping to expand this program in the future.

Population(s) Served

Pasadena Health Center counselor is Danny Edwards. Mr. Edwards is a graduate of University of Houston Clear Lake and specializes in Marriage and Family Counseling, and is also a Licensed Chemical Dependency Counselor (LCDC).

The center also uses Mr. Rafael Martinez (CHW) to work with patients for intake interviews. Mr. Martinez has extensive experience in Behavioral Health and is also a graduate of the University of Houston Clear Lake.

The center accepts all patients who are seeking counseling services and provides them on a weekly basis.

Population(s) Served

Dr. Harlan Wichelhaus provides part time services for women who are seeking help with medical issues related to women's health. Dr. Wichelhaus is an OB/GYN who has over 30 years experience.

Population(s) Served

Where we work

Accreditations

American Heart Association Silver recognition 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of practicing nurse practitioners

This metric is no longer tracked.
Totals By Year
Population(s) Served

Ethnic and racial groups, Health

Related Program

Medical

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of Pasadena Health Center is to reduce or eliminate Pasadena community health disparities through health care and outreach. PHC will make health care affordable for the medically underserved community that exists in Pasadena, Texas and offer these services to people in surrounding cities who have transportation to the center. PHC through its promotion, case management and other services will promote healthier lifestyles. These two thrusts are expected to impact the health disparities which make Pasadena, TX, a MUA. These thrusts are incorporated in our mission vision statements.

PHC is a full-service health center concentrating on the dominance disparities in the Pasadena Community.
Services that address these dominant disparities are:

• Primary care services to residents living below 150% of poverty and expanding eligibility to include those residents living up to 200% of poverty,
• Developing and enhancing services to ensure that patients have access to a full continuum of health and human services,
• Providing dental services, particularly pediatric dentistry,
Expanded mental health and substance abuse services,
Provide an in-house pharmacy, and hours and convenience to the working poor.
• Client and community education in all encounters and materials both in English and Spanish when available.

Pasadena Health Center has helped:
1) Support CPR for Pasadena High School. The center donated manikins for training and helped with the initial organization and planning.
2) Supported all health fairs with Pasadena ISD where a representative was able to be present.
3)The center director currently serves on the School Based Advisory Committee for Pasadena ISD.
4) Working with Pasadena Parks and Recreation to provide healthy living for the City of Pasadena
5) Currently working with MD Anderson; smoking prevention, colon screening.
6) Currently working with the ROSE for mammography screening.
7) Provided free Covid testing and free Covid 19 vaccines both through the mobile clinic and medical clinic.
8) Expanding Dental Services thanks to a grant from Delta Dental to help senior adults
9) Provided wide spread back to school vaccinations in 2021 to help students returning back to school
10) Working with UT Houston to address Diabetes, and Hypertension

Family Medicine- Dr. Bernal has 30 years' experience as a Family Practice Physician and has served in the military. He attended UT San Antonio and his Medical School was at UTMB San Antonio.
Internal Medicine- Dr. Allison has 32 years' experience working as a doctor and 23 in Texas. Her specialty is Internal Medicine, with an emphasis on Endocrinology and Diabetes Management. She graduated from the University of Puerto Rico School of Medicine, San Juan Puerto Rico. She completed her fellowship in Internal Medicine in Puerto Rico as well. She has had research published in the Journal of Oncology. She speaks Spanish fluently and enjoys spending time with her patients and helping them with their medical needs.
Dental- Lissy John has just started working for the center. She is a graduate of the UT Houston dental school and has worked in private dentistry before coming to Pasadena Health Center. For a three-month period Dr. John provided free dental screenings to over 88 patients who had no means of acquiring these services.
OB/GYN- Dr. Harlan Wichelhaus attended Bowman Gray School Of Medicine (Wake Forest University) in 1981. He has served in the United States Air Force and completed an internship at Keesler Air Force Base Medical Center in OB/GYN. He has over 31 years of medical experience and currently maintains a private practice in addition to his work at Pasadena Health Center.
Counseling- Danny Edwards, LPC- graduated from University of Houston Clear Lake and is licensed as a Marriage and Family Counselor, Licensed Chemical Dependency Counselor, and Licensed Professional Counselor. He currently works full time in private practice in Alvin and part time for the clinic. He works with both children and adults and can counsel on many issues including chemical dependency, attention deficit disorder, depression, and marriage counseling.
Clara Pena was added to counseling services and currently works with patients who speak Spanish. She is a LPC and has her doctorate from UHCL. She also does specialty work such as play therapy.

The center is working on expanding the dental program. We will offer free cleanings to Seniors who currently do no have an expanded Medicare plan. We are also working with UT Houston to address diabetes and hypertension and will consider adding nutrition and exercise programs.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Primarily under-served people who are Hispanic (75%) the rest are made up of Caucasian, American Indian, Pacific Islander, Black, and Asian. Over 90% of our patient population is at or below the Federal Poverty rate. A large percentage are uninsured.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, CHW meets with people,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We have been addressing faster patient care times so that patients are not caught waiting for long hours to see a doctor. We have also tried to talk to our providers about how to improve service to our patient population. We lowered our cost in dental to make it more affordable.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    It allows our patients and people in our community to have ownership within Pasadena Health Center. They are given a chance to express what they feel like they need and what we need to provide.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time, People do not like filling out pt satisfaction every time they come.,

Financials

PASADENA HEALTH CENTER INC
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

PASADENA HEALTH CENTER INC

Board of directors
as of 9/17/2021
SOURCE: Self-reported by organization
Board co-chair

Gina Manlove

John Manlove Marketing

Term: 2022 - 2021


Board co-chair

Donna Wilson

retired

Term: 2021 - 2022

Gina Manlove

Manlove Marketing and Communication

Linden Goehring

Capital Bank

Donna Wilson

Pasadena ISD

Jack Smith

Deer Park ISD

Raul Camarillo

Harris County

Sara Chatsko

Harris County

Kenney Hernandez

Vanessa Ayala

BACODA

Salvador Serrano

Farmers Ins.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 09/16/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

The organization's co-leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 09/16/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.