Patient Access Network Foundation
Programs and results
What we aim to solve
Healthcare in the United States has become unaffordable and inaccessible for many patients, even those with health insurance and other resources. Though disparities run deep and widerooted in racism and bias, structural inequities, social and economic disadvantages, and systemic inefficiencieschallenges accessing and affording needed healthcare have become all too common for everyone. The PAN Foundation works to accelerate access to affordable, equitable healthcare and address these challenges through financial assistance, advocacy, and education.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Patient Access Network (PAN) Foundation
We provide financial assistance to help people with serious illnesses afford the out-of-pocket costs for their medical treatment and related needs such as transportation.
Where we work
Awards
Best Prescription Drug Access Platform 2021
Edison Best New Product Award
Digital Health Microsites - Bronze 2021
Digital Health Awards
Best Video - Gold 2021
The Telly Awards
Best Mobile Website - Gold 2021
eHealthcare Leadership Awards
Fast Company Brands That Matter - Health and Wellness 2023
Fast Company
Charity Navigators Community Choice Award 2023
Charity Navigator
Strategic Channel Partner of the Year 2023
National Association of Specialty Pharmacy
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Older adults, Seniors, Chronically ill people, Low-income people
Related Program
Patient Access Network (PAN) Foundation
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The number of people served refers to the number of unique people who received a grant in a given year. Many people are eligible to receive more than one grant from PAN during this timeframe.
Net promoter score
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Total dollars received in contributions
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The PAN Foundation is driven by the belief that everyone deserves access to affordable, equitable healthcare. Were on a mission to accelerate access to treatment, advance equitable health outcomes, and advocate for a healthcare system that puts patients at the center.
What are the organization's key strategies for making this happen?
As one of the nations leading patient advocacy and charitable foundations, we accelerate access to affordable, equitable treatment through financial assistance, advocacy, and education.
Since 2004, we have helped more than 1.1 million people living with serious illnesses access their needed treatments, achieved major policy victories that expanded access to care for millions of people, and empowered thousands of patients to navigate complex healthcare topics.
What are the organization's capabilities for doing this?
Financial assistance and support: We offer financial assistance for over 70 life-threatening, chronic, and rare diseases through 12-month grants, which patients can start using as soon as they are approved. Patients can also get help for their transportation costs to and from activities that improve your overall health, such as grocery stores, medical appointments, pharmacies, or social support. We also partner with a network of national patient support organizations who offer grant recipients disease-specific education, resources, and more. To maximize our impact, we also created a free app, FundFinder, that tracks funding availability at the PAN Foundation, as well as eight other charitable organizations. Users can sign up for real-time alerts to find out as soon as grant money becomes available so they can apply right away.
Advocacy: We lead the way in advocating for improved healthcare access, affordability, and equity so people can live the lives they deserve. We champion common-sense policies to lower out-of-pocket costs and increase healthcare access, equity, and affordability for people with Medicare and commercial insurance.
Education: We help patients, healthcare professionals, and the public navigate the complexities of healthcare by developing educational resources and materials around topics such Medicare Part D provisions, the federal Extra Help program and harmful barriers such as co-pay accumulators and alternative funding programs.
right away.
What have they accomplished so far and what's next?
Since 2004, we have helped more than 1.1 million people living with serious illnesses access their needed treatments, achieved major policy victories that expanded access to care for millions of people, and empowered thousands of patients to navigate complex healthcare topics.
We have provided over $4 billion to more than 1.1 million people with life-threating, rare, and chronic diseases. By providing them with the financial assistance they need to help with their out-of-pocket prescription medication costs, the people we serve have one less thing to worry about on their healthcare journey. Our annual survey has found that the PAN Foundations support helps patients take their medications as prescribed, afford their other medical bills and expenses, reduce their familys stress, and improve their overall quality of life.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Patient Access Network Foundation
Board of directorsas of 09/20/2024
Dr. James Dunlop
InterMed
Term: 2024 - 2025
Wendy Bullington
The Medical University of South Carolina
Nancy McGee
Lumanity
James Dunlop
InterMed
Mary Findley
Alvarez & Marsal Healthcare Industry Group
Joseph D’Avella
Joseph M. D'Avella, CPA
Winfred Parnell
University of Texas Southwestern Medical Center (retired)
Howard Weinberg
South Jersey Heart Group and Rowan School of Osteopathic Medicine
Anna McKean
Master Center for Addiction Medicine
Chase Bice
PricewaterhouseCoopers LLP
Mary Blunt
Sentara Healthcare (retired)
Jennifer Brown
Graphite Health
Nicholas Larochelle
Concord Hospital System Emergency Medicine & Transfer Center
Jon Sellman
Citi
Sarah Thomason
ETSU Bill Gatton College of Pharmacy
Elizabeth Wade
Amazon Pharmacy
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
Race & ethnicity
No data
Gender identity
No data
Transgender Identity
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 01/30/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.