PLATINUM2024

Patient Access Network Foundation

aka PAN Foundation   |   Washington, DC   |  www.panfoundation.org

Mission

As an independent, national 501(c)(3) organization, the PAN Foundation’s mission is to accelerate access to affordable, equitable healthcare through financial assistance, advocacy, and education. Through our charitable assistance programs, advocacy efforts, and education initiatives, we remove barriers to treatment, champion policies that expand access to care, and help improve health outcomes for thousands of people each year—across a broad range of health conditions.

Ruling year info

2004

President and CEO

Mr. Kevin L Hagan

Main address

1032 15th Street NW Suite 413

Washington, DC 20005 USA

Show more contact info

EIN

20-1184743

NTEE code info

Fund Raising and/or Fund Distribution (G12)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Healthcare in the United States has become unaffordable and inaccessible for many patients, even those with health insurance and other resources. Though disparities run deep and widerooted in racism and bias, structural inequities, social and economic disadvantages, and systemic inefficiencieschallenges accessing and affording needed healthcare have become all too common for everyone. The PAN Foundation works to accelerate access to affordable, equitable healthcare and address these challenges through financial assistance, advocacy, and education.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Patient Access Network (PAN) Foundation

We provide financial assistance to help people with serious illnesses afford the out-of-pocket costs for their medical treatment and related needs such as transportation.

Population(s) Served
People with diseases and illnesses
Seniors
Older adults
Low-income people
Retired people

Where we work

Awards

Best Prescription Drug Access Platform 2021

Edison Best New Product Award

Digital Health Microsites - Bronze 2021

Digital Health Awards

Best Video - Gold 2021

The Telly Awards

Best Mobile Website - Gold 2021

eHealthcare Leadership Awards

Fast Company Brands That Matter - Health and Wellness 2023

Fast Company

Charity Navigators Community Choice Award 2023

Charity Navigator

Strategic Channel Partner of the Year 2023

National Association of Specialty Pharmacy

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors, Chronically ill people, Low-income people

Related Program

Patient Access Network (PAN) Foundation

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The number of people served refers to the number of unique people who received a grant in a given year. Many people are eligible to receive more than one grant from PAN during this timeframe.

Net promoter score

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Total dollars received in contributions

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The PAN Foundation is driven by the belief that everyone deserves access to affordable, equitable healthcare. Were on a mission to accelerate access to treatment, advance equitable health outcomes, and advocate for a healthcare system that puts patients at the center.

As one of the nations leading patient advocacy and charitable foundations, we accelerate access to affordable, equitable treatment through financial assistance, advocacy, and education.

Since 2004, we have helped more than 1.1 million people living with serious illnesses access their needed treatments, achieved major policy victories that expanded access to care for millions of people, and empowered thousands of patients to navigate complex healthcare topics.

Financial assistance and support: We offer financial assistance for over 70 life-threatening, chronic, and rare diseases through 12-month grants, which patients can start using as soon as they are approved. Patients can also get help for their transportation costs to and from activities that improve your overall health, such as grocery stores, medical appointments, pharmacies, or social support. We also partner with a network of national patient support organizations who offer grant recipients disease-specific education, resources, and more. To maximize our impact, we also created a free app, FundFinder, that tracks funding availability at the PAN Foundation, as well as eight other charitable organizations. Users can sign up for real-time alerts to find out as soon as grant money becomes available so they can apply right away.
Advocacy: We lead the way in advocating for improved healthcare access, affordability, and equity so people can live the lives they deserve. We champion common-sense policies to lower out-of-pocket costs and increase healthcare access, equity, and affordability for people with Medicare and commercial insurance.
Education: We help patients, healthcare professionals, and the public navigate the complexities of healthcare by developing educational resources and materials around topics such Medicare Part D provisions, the federal Extra Help program and harmful barriers such as co-pay accumulators and alternative funding programs.
right away.

Since 2004, we have helped more than 1.1 million people living with serious illnesses access their needed treatments, achieved major policy victories that expanded access to care for millions of people, and empowered thousands of patients to navigate complex healthcare topics.
We have provided over $4 billion to more than 1.1 million people with life-threating, rare, and chronic diseases. By providing them with the financial assistance they need to help with their out-of-pocket prescription medication costs, the people we serve have one less thing to worry about on their healthcare journey. Our annual survey has found that the PAN Foundations support helps patients take their medications as prescribed, afford their other medical bills and expenses, reduce their familys stress, and improve their overall quality of life.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Patient Access Network Foundation
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Patient Access Network Foundation

Board of directors
as of 09/20/2024
SOURCE: Self-reported by organization
Board chair

Dr. James Dunlop

InterMed

Term: 2024 - 2025

Wendy Bullington

The Medical University of South Carolina

Nancy McGee

Lumanity

James Dunlop

InterMed

Mary Findley

Alvarez & Marsal Healthcare Industry Group

Joseph D’Avella

Joseph M. D'Avella, CPA

Winfred Parnell

University of Texas Southwestern Medical Center (retired)

Howard Weinberg

South Jersey Heart Group and Rowan School of Osteopathic Medicine

Anna McKean

Master Center for Addiction Medicine

Chase Bice

PricewaterhouseCoopers LLP

Mary Blunt

Sentara Healthcare (retired)

Jennifer Brown

Graphite Health

Nicholas Larochelle

Concord Hospital System Emergency Medicine & Transfer Center

Jon Sellman

Citi

Sarah Thomason

ETSU Bill Gatton College of Pharmacy

Elizabeth Wade

Amazon Pharmacy

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/20/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/30/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.