Wounded Warriors Family Support, Inc.

"WHEN AMERICAN GOES TO WAR... OUR FAMILIES GO TO WAR"

aka Wounded Warriors   |   Omaha, NE   |  wwfs.org

Mission

Our Mission: Supporting Military Families
Our mission is to provide support to families of those in the military who have been wounded, injured or killed during combat operations.  The families of our casualities suffer in many ways, some financially, some psychologically.

Ruling year info

2005

President

Kate McCauley

Main address

11218 John Galt Blvd., Ste. 103

Omaha, NE 68137 USA

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EIN

20-1407520

NTEE code info

Family Services (P40)

Military/Veterans' Organizations (W30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mobility Is Freedom

The Mobility is Freedom program provides modified vehicles for combat wounded veterans. We aim to enhance the quality of life for wounded veterans by providing freedom and independence in their everyday lives. Our belief is that given a properly equipped vehicle for their individual needs they will have to freedom to live a productive and quality life with their family. These vehicles are typically specially adapted to suit veterans who are paralyzed or have lost legs or arms.

Population(s) Served
Military personnel
Veterans

Wounded Warriors Family Support’s largest program is the Caregiver Respite Program. This is the heart of our organization. Caring for a wounded veteran can be demanding physically, psychologically and financially. Oftentimes caregivers are spouses or family members who have many other responsibilities, such as work, managing bills and taking care of children. Caregivers of veterans often spend long hours caring for their loved one, feel high levels of stress and neglect their own personal health.

Wounded Warriors Family Support’s Caregiver Respite Program provides respite and supplemental services nationwide to the caregivers and families of wounded war veterans. Our program aims to ensure that family members who were thrust into the role of caregivers are provided with the support they need to keep their families intact while keeping themselves healthy.

Population(s) Served
Military personnel
Veterans

Veterans Welding Training
Veteran Welding Training Program WWFSUnited Automobile Workers – Ford (UAW-Ford) is dedicated to showing appreciation and support to our country’s military veterans and their families. Our nation’s military veterans have fulfilled great commitments in protecting our country’s freedom.

UAW-Ford and Wounded Warriors Family Support have partnered to provide a training program in welding for U.S. military veterans. UAW-Ford is offering a six-week Welding Training Program, where selected veterans will train and test for 6G through 4F welding certification. The program will prepare participants to pursue apprenticeships and entry-level positions in welding throughout our nation in industries such as automotive, ship building, construction and many others. The program will take place at UAW-Ford’s Technical Training Center in Lincoln Park, Mich., near Detroit. Please contact the us for additional information on the class schedule.

Population(s) Served
Military personnel
Veterans

Wounded Warriors Family Support provides vacation retreats to combat wounded veterans and their families free of charge. The family retreats are a chance for wounded veterans to heal and reconnect with their loved ones in a peaceful, non-stress environment.

Our family retreats give combat wounded veterans and their families a break from the pressures of everyday life to take time to become stronger as individuals and families. Wounded veterans are given the opportunity to decompress and share in positive experiences with their spouses and children, strengthening the bonds of their families and making lasting memories.

Population(s) Served
Military personnel
Veterans

Where we work

Affiliations & memberships

Charity Navigator 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of families served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This includes the MIF, welding courses, retreats, resorts, and respite care services

Number of job skills training courses/workshops conducted

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The course is a highly successful collaborative effort between United Auto Workers, Ford Motor Company and Wounded Warriors Family Support, diligently working together to get our Veterans trained

Number of families sent on retreats

This metric is no longer tracked.
Totals By Year
Related Program

Family Retreats

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

The trip was amazing and so memorable, we were sad to leave! A huge amount of gratitude to everyone at WWFS, the donors, and sponsors for making this happen-the Madrid Family

Number of vehicles distributed to families and Native American tribes

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

“This properly equipped vehicle will help provide Luis with independence and make it easier for him to remain active in his church and participate in sports.”

Often caregivers are spouses or family members with many other responsibilities, such as work. As a result, caregivers of veterans often spend long hours caring for their loved ones.

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Respite care for veterans, families and caregivers

Our nation's veterans and caregivers are denied or are no longer eligible for VA services, therefore, relying on nonprofits and other agencies to fill the gap.

This metric is no longer tracked.
Totals By Year
Related Program

Caregiver Respite Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Services Provided: In-Home Care Services – may include, bathing, dressing, help with walking and fall prevention measures, doing basic chores, assisting with meal preparation

WWFS’s Family Retreats are a chance for wounded veterans to heal and reconnect with their loved ones in a peaceful, low stress environment

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Wounded veterans are given the opportunity to decompress and share in positive experiences with their spouses and children, strengthening the bonds of their families and making lasting memories.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to provide support to the families of those who have been wounded, injured or killed during combat operations. The families of our casualties suffer in many ways: some financially, some psychologically. Our programs and services share the common goal of re-building and strengthening family bonds that have been compromised by long-term separations and re-adjusting to new challenges when the wounded Soldier, Sailor, Airman or Maine return home.
In many instances, military families have been torn apart by divorce and we seek to help military families remain strong by providing them the means to focus on their relationship rather than the problems that can beset families. This may include providing family retreats, respite for veterans and caregivers, mobility is freedom, welding training, and direct financial aid.
Our desire as an organization is not only to help provide a healing environment where families can interact free of the distractions of daily home life, and use that experience as a first step in continuing in a positive direction when they return. To provide this much-needed respite to more military families is constant, but our challenge is to reach every one of them as long as the need exists.
We know that there are military families who need assistance and are doing our best to find military families who have fallen from view and who have availed themselves to support offered by the VA or DoD activities.

Wounded Warriors Family Support provides a variety of veteran programs that aim to enhance the quality of life for wounded veterans and caregivers by providing freedom and independence in their everyday lives.
(WWFS) Veteran Respite provides respite and supplemental services to the wounded war veteran. WWFS assists with meals, housekeeping, medical travel grants, and In-Home Care services. WWFS aims to ensure that our nation's veterans have additional services when experiencing an illness, medical emergency, or accident. (WWFS) fills the gap in services. Many veterans are on fixed disability income, and due to the rising cost, anything extra isn't affordable. Often the parents of the veteran become caregivers to the veteran. As parents age, it becomes more challenging to assist the veteran with care, primarily when an illness, injury, or medical emergency arises. Many of our combat wounded veterans with spinal cord and moderate to severe traumatic brain injuries require daily assistance or depend on caregivers.

Respite Care Program for the Caregiver
Wounded Warriors Family Support's (WWFS) Caregiver Respite Program provides respite and supplemental services to the caregivers and families of injured war veterans. WWFS assists with meals, housekeeping, medical travel grants, and In-Home Care services. Our program aims to ensure that family members thrust into the role of caregivers are provided with the support they need to keep their families intact while keeping themselves healthy.
Caring for a wounded veteran can be demanding physically and psychologically. Often caregivers are spouses or family members with many o
Qualifying families may enjoy ADA-compliant facilities and vacations, welding training, respite care and mobility is freedom vehicle grant.
Fundraising efforts allow WWFS to provide these respites, welding, mobility is freedom, and related recreational activities free of charge to families we serve.
We work extensively with outside agencies, especially the Veterans Administration and Depart of Defense components to identify military families who would benefit from our programs
WWFS has regular staff and program meetings to keep the team updated on upcoming events, the application process, and other topics for discussion.
WWFS's board of directors assists with oversight and collaboration efforts. For example, the board of directors recently approved modifying the eligibility requirements to allow more veterans to use the program.
Our case managers work closely with the veteran family and caregiver to set up respite care services and manage the case. In addition, our case managers learn and listen to veterans' needs and provide updates in the staff meetings.
WWFS works directly with licensed agencies to collaborate on cases and trending topics in the veteran areas.
WWFS's key staff members attend symposiums, conferences, and training each year to stay in front of key issues that involve veterans and services.

We have a staff of trained professionals who know and understand the critical needs of military families who have been adversely affected. We have an outreach program in order to locate military families who need assistance as well as monitoring a 24 hour hotline for emergencies. We work with health care and assisted living personnel located all over the United States to provide critical support.

Our desire as an organization is not only to help provide a healing environment where families can interact free of the distractions of daily home life, and use that experience as a first step in continuing in a positive direction when they return. To provide this much-needed respite to more military families is constant, but our challenge is to reach every one of them as long as the need exists.

We know that there are military families who need assistance and are doing our best to find military families who have fallen from view and who have availed themselves to support offered by the VA or DoD activities.

We launched "Mobility is Freedom" in 2015 to provide modified equipment or vehicle grant for combat wounded veterans.

WWFS has expanded veterans and caregivers respite care services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    WWFS communicates with local and national veterans programs, other military and veteran organizations, VSOs, regional and national businesses, Warrior Transition Units, Offutt Airforce Base, US Strategic Command. Veterans from all eras; Active military families; Caregivers; Children; Gold Star Families; Native American Veterans; Homeless Veterans; JROTC Students.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes, Suggestion box/email, Online Reviews,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Increased funding for the Welding Training program to include training materials, meals, transportation resources. Increased the Mobility is Freedom vehicle grant to $30,000.00; Resorts accommodations were revised to better suit family needs; Increased Family Camp retreats; Added Staycation option to Resorts Program; Modified eligibility requirements for the Retreat program to better serve those who did not qualify in the past; Provided grants to those veterans and their families affected by tornados and floods. Insurance has not been covering the total loss; Provided energy grants to the Native American Tribes to off set high fuel costs; Provided vehicle grants to local non-profit organizations to assist with homelessness and PTSD. Provided paper products to low income veterans

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    WWFS board of directors assists with oversight and collaboration efforts. For example, the board of directors recently approved modifying the eligibility requirements to allow more veterans to use the programs. WWFS is purchasing adaptable equipment for vehicles so veterans missing limbs may drive a safe vehicle. This allows the veteran to have the proper equipment to remain independent. WWFS has added two board members to assist with veterans and resources. WWFS has Increased the funding for the Welding Training Program so the veteran has none or little out of pocket expense. WWFS has revised the respite care program to include more specific respite care services for veterans and caregivers.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Wounded Warriors Family Support, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Wounded Warriors Family Support, Inc.

Board of directors
as of 08/19/2022
SOURCE: Self-reported by organization
Board co-chair

LT GENERAL JOHN STYVESTER


Board co-chair

WOUNDED WARRIORS FAMILY SUPPORT MAJOR GENERAL ARNOLD FIELDS

WWFS

Term: 2022 - 2025

CRAIG PIRTLE

B. RILEY FINANCIAL

ARNOLD FIELDS

RETIRED

JOHN SYLVESTER

RETIRED

RONNIE RAINS

INTERSTATE TREATING

CAROL WORKMAN

MICROSOFT

DAVID WEBB

WEBB MEDIA LLC

MARK GRANT

COLLIERS FINANCIAL

LEE TERRY

ATTORNEY

JOEL ROGERS

USSTRATCOM

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/19/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/19/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.