Iraq And Afghanistan Veterans Of America Inc

#VetsRising

aka IAVA   |   New York, NY   |  https://iava.org

Mission

The mission of Iraq and Afghanistan Veterans of America (IAVA) is to connect, unite and empower post-9/11 veterans.

Ruling year info

2005

CEO

Mr. Jeremy Butler

Main address

85 Broad Street 18th Floor

New York, NY 10004 USA

Show more contact info

EIN

20-1664531

NTEE code info

Military/Veterans' Organizations (W30)

Alliance/Advocacy Organizations (R01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

IAVA's mission is to connect, unite, and empower post-9/11 veterans. We work hard to ensure a world where all veterans and their families are properly taken care of when they transition from military service and are able to seamlessly access both benefits and quality support.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Veteran Advocate Education Program

Storm the Hill is IAVA’s signature advocate development and education program. Over the years, it has grown from a handful of veterans walking the halls of Congress into a biannual event placing Iraq and Afghanistan veterans in more than 100 meetings with our nation’s leaders.

Stormers have successfully fought for better body armor, secured advanced funding for VA health care, and continuously strengthened the New GI Bill. When IAVA Storms the Hill, our leaders listen. When IAVA brings our members to Washington, DC, they not only advocate on behalf of their peers, they earn a sense of fulfillment in giving back.

As well, IAVA's Communications Team is constantly collaborating with national media outlets of all types to ensure the American public is aware of the issues concerning today's veterans while educating the nation about proposed solutions to remedy those issues through both pragmatic and legislative actions.

Population(s) Served
Veterans

IAVA’s programs empower and support our community both online and offline, expand our reach and sustain our organization to make a deeper and lasting impact on veterans and their families for years to come. Our programs are scalable, flexible and durable to make a positive influence on Iraq and Afghanistan veterans in an ever-changing landscape of support and public awareness.

Health Programs: We know how hard going to and coming back from war can be. So IAVA makes it a priority to ensure that both mental and physical health needs are being effectively addressed in our community.

IAVA has connected more than 20,000 veterans with mental health support through our programs and referrals to best in class service providers. Through a partnership with the Veterans Crisis Line we help our members in their toughest times of need. This partnership provides a direct support line for IAVA members and our staff, and that means no waiting, no bureaucracy and saving more lives.

Population(s) Served
Veterans

IAVA’s programs empower and support our community both online and offline, expand our reach and sustain our organization to make a deeper and lasting impact on veterans and their families for years to come. Our programs are scalable, flexible and durable to make a positive influence on Iraq and Afghanistan veterans in an ever-changing landscape of support and public awareness.
 
Employment Programs: No veteran should come home from Iraq or Afghanistan to an unemployment check. And to fight shockingly high joblessness rates, IAVA has stepped up in a variety of ways through our Combat to Career initiative. This groundbreaking resource provided 6,000 free business suits to veterans, helped hundreds of them navigate the job market at Smart Job Fairs, and provided critical training to vets through Google Resume Workshops.

IAVA is also a force to be reckoned with on Capitol Hill. In 2011, when Washington was in a stalemate, we led the way to pass the Vow to Hire Heroes Act, our top legislative priority. This bill helped over 200,000 unemployed veterans during one of the worst economic situations in decades.

Population(s) Served
Veterans

IAVA’s programs empower and support our community both online and offline, expand our reach and sustain our organization to make a deeper and lasting impact on veterans and their families for years to come. Our programs are scalable, flexible and durable to make a positive influence on Iraq and Afghanistan veterans in an ever-changing landscape of support and public awareness.
 
Community Programs:Less than 1% of the country served in Iraq and Afghanistan – a stark contrast to the 12% that served during WWII. Building community, both online and on-the-ground, is a critical factor in fulfilling our mission, which means bridging geographical divides to create a united, supported and proud movement of new veterans. IAVA built Community of Veterans (CoV)(http://iava.communityofveterans.org) to be the first and largest online social network exclusively for Iraq and Afghanistan veterans. CoV, which can be accessed only by paperwork-confirmed veterans, has message boards, affinity groups and resources for over 20,000 confirmed members currently inside.
On the ground – IAVA had over 350 local events in 2011 – bringing veterans together in their local areas in unprecedented numbers. We made this happen by building The Rucksack(http://therucksack.org) , a groundbreaking online platform that connects our members with products, services and experiences – all for free. We have already given away over 25,000 rewards. From Sierra Club wilderness expeditions(http://rucksack.iava.org/dc_RewardDetails?giveid=a0QC0000005TKDrMAO) to tickets for LA Dodgers games(http://iava.org/success-story/iava-miller-kick-high-life-campaign-la-dodgers) , IAVA is bringing our community together in innovative and new ways.

Population(s) Served
Veterans

IAVA’s programs empower and support our community both online and offline, expand our reach and sustain our organization to make a deeper and lasting impact on veterans and their families for years to come. Our programs are scalable, flexible and durable to make a positive influence on Iraq and Afghanistan veterans in an ever-changing landscape of support and public awareness.
 
Leadership Development Programs: IAVA strives to build an empowered generation of vets who provide sustainable leadership for our country and their communities. Through a variety of ways, IAVA guides vets into leadership roles to show the country that we are the New Greatest Generation. Since 2006, IAVA has brought hundreds of Member Veterans from across the country to Washington, DC for Storm the Hill (https://iava.org/storm-the-hill/) . Through meetings with top lawmakers and officials on Capitol Hill, we advocate for veterans’ issues and share our own unique stories with our country’s leaders.

IAVA strives to develop our members into leaders in their communities by teaching them how to organize locally, like with Veterans Week events across the country.
We also encourage them to be influencers. IAVA knows the value of our members’ personal stories – and we know that the country needs to hear them. And that’s why we train leaders across the country to be IAVA spokespeople. From CNN to FOX News, and from The New York Times, IAVA is leading from the front to make sure that our issues stay front and center in the media.

Population(s) Served
Veterans

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Reduction in cost per case (%)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans

Related Program

Health Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Reduced cost per case through our Quick Reaction Force program by 85% in 2020.

Number of media citations of advocate research or products

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans

Related Program

Veteran Advocate Education Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

IAVA is often cited in the national media for our advocacy efforts on behalf of post-9/11 veterans.

Number of advocacy contacts with government leaders

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans

Related Program

Veteran Advocate Education Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

IAVA meets with our elected officials in support of our efforts to improve the lives of post-9/11 veterans.

Number of testimonies offered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans

Related Program

Veteran Advocate Education Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

IAVA is regularly asked to testify in front of Congress regarding veterans' issues.

Increase in veterans helped via QRF (%)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans

Related Program

Health Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

IAVA provides empowerment resources and peer support to veterans through our Quick Reaction Force. In 2020, we increased the number of veterans helped by 400%

Legislative victories

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans

Related Program

Veteran Advocate Education Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

IAVA fights to improve the lives of veterans at a national level by working to pass vital legislation.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Goal 1: Increase Quick Reaction Force capacity by 15% to serve 6,000 clients in 2022 and 6,900 in 2023. We recognize that veterans face gaps in care and strive to increase our capacity in order to better serve our community.
Goal 2: Remain the leading voice for the post-9/11 veteran community to ensure the general population understands and supports the needs, strengths, and challenges of our nation’s veterans and their families. By educating the nation, we aim to catalyze needed change for veterans.
Goal 3: Hire new staff to enhance our advocacy and peer support programs to better serve our community.

IAVA uses data & stories from our community to drive the development of scalable solutions to benefit veterans and their families. Our careful analysis of the member survey & continuous surveillance of data about service members, veterans, and their families informs the development of IAVA’s advocacy campaigns and programs.

IAVA doesn’t just identify the challenges facing veterans, we create innovative solutions to address them. The heart of IAVA’s Quick Reaction Force program is working effectively & collaborating with partners in the space to fill the needs of the most at-risk veterans.

IAVA regularly publishes research reports that provide even deeper insight into solutions for issues facing military families. IAVA educates veterans & their families about how new legislation in Washington can impact their lives. By coordinating with the VSO community, raising awareness on social media & in the news, and hosting live & virtual events, we are able to amplify our message and have a greater national impact.

IAVA's Quick Reaction Force helps veterans 24/7/365 through easy-to-find national resources available on our website and one-on-one peer support and care management.

Through IAVA's research, we gather data about our community so we can create innovative solutions to address the challenges veterans face. We use this data in the media to educate the nation and in Washington to impact national change.

Most recently, IAVA celebrated the passage of the PACT Act - vital legislation that expands access to VA care for veterans of the Vietnam, Gulf War, and Post-9/11 eras who were exposed to toxins while serving.

IAVA quickly pivoted to a fully digital presence in response to the pandemic. Not only did we save resources and staff time, but we also had more impact and efficacy than ever before. In a year when most nonprofits, including IAVA, lost revenue, IAVA managed to decrease and control expenses to such a point that we improved our score on Charity Navigator.

Seeing the increased need among the veteran community, IAVA relaunched our pilot Rapid Response Referral Program as the Quick Reaction Force (QRF) in Q1 of 2020. The polished program increased overall capacity and helped more veterans in 2020 and again in 2021 than in any single year prior. We have continued to make updates to QRF’s web offerings - making it easier for veterans, who were disproportionately impacted by the pandemic, to access the resources they need by updating the user experience. Through these pivots, we were able to increase our impact and efficacy while saving resources and staff time.

By being nimble with program partners, we moved to fully digital, giving Congressional testimonies on Zoom and leveraging Facebook Live events to engage our community. Since moving to virtual, we have celebrated key legislative victories - IAVA was the only VSO to fight for the passage of the national 988 suicide hotline, which passed into law in 2020, among other vital wins in the campaign to combat veteran suicide; in 2021 we supported the retraining of veterans unemployed due to the pandemic and were one of only five VSOs in the Veterans Coalition for Vaccination.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    IAVA provides one-on-one peer support to all veterans and their family members. For over a decade, IAVA has been leading the conversation to ensure that post-9/11 veteran needs are met. Our advocacy works on behalf of post-9/11 veterans benefits the entire country through the introduction of programs such as the 988 national suicide hotline. The recent passage of the PACT Act ensures that veterans of the Vietnam, Gulf War, and Post-9/11 eras receive high-quality health care screenings and services related to potential toxic exposures.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes, We receive and review all email & phone feedback,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, We use our feedback to identify gaps in services and fill those needs, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    IAVA regularly reviews our policy priorities based on our member survey results. As we pass legislation, we go back & review what our members are telling us to inform our next fight. Our newly updated QRF hub makes it easier & faster for veterans, who were disproportionately impacted by the pandemic, to find the resources & help they need. Understanding how important assisting our Afghan Allies is to addressing the moral injury & mental health of veterans, IAVA recently shifted our QRF program to include assistance with evacuation & resettlement for Afghan Allies and to match them with veterans. We found that LGBTQ veterans are more at risk for suicide, mental health issues, and homelessness so we added new resources & started targeted outreach to address the issues that this group faces.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    IAVA’s mission to connect, unite, and empower post-9/11 veterans can't be fulfilled without feedback from our members. We began as an advocacy organization. Based on questions & outreach of our members, we started our Rapid Response Referral Program (now Quick Reaction Force) to provide one-on-one care management & peer support. This program was created around the need expressed by our members to assist veterans by filling the gaps in care. Engaging our members & asking for feedback allows us to better understand their needs & provide effective solutions. From our advocacy efforts to our one-on-one care management, our work is driven by the feedback we receive. Not only does this feedback drive our work, but it also further engages our members - showing our commitment to serving them.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, It is difficult to identify actionable feedback,

Financials

Iraq And Afghanistan Veterans Of America Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Iraq And Afghanistan Veterans Of America Inc

Board of directors
as of 10/11/2022
SOURCE: Self-reported by organization
Board chair

Dr. David Shulkin

Consultant

Craig Newmark

Craigslist

Paul Rieckhoff

Iraq and Afghanistan Veterans of America, Inc.

Greg D'Alba

WME/IMG

Dan Streetman

BMC Software

Adam Clampitt

The District Communications Group

Steve Costalas

Vencore, Inc.

Eli Elefant

PBC USA

General (Ret) David Petraeus

KKR Global Institute

Wayne Smith

Veterans Advocate

Jeff Marshall

Uber

Scott Feldmayer

Barbaricum

Kenneth Fisher

Fisher Brothers

Kristen Rouse

NYC Veterans Alliance

Barry Bloom

Tisch Financial Management

David Angelo

David & Goliath

Bharat Vasan

Entrepreneur & Consumer Technology Advisor

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 8/11/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.