HavenHouse St. Louis

Our mission is to provide the comfort of home and a community of support to patients and their families who travel to St. Louis for medical care.

Our goals are to (1) increase access to quality healthcare, (2) provide family-centered care (with family being the patient's primary source of strength and support), and (3) improve health outcomes for underserved and/or uninsured patients wh/o must come to St. Louis for the medical care they desperately need.

Program:
• Increase social media presence (Facebook and Twitter)
• Grow our Hospital Relations Committee group to incorporate participation of new hospital and medical group partners as well as long-standing.
• Continue to get feedback and data from guests and the Hospital Relations Committee in the form of surveys and focus groups to evaluate outcomes and continuously improve and expand our program offerings.

Volunteers
• Expand our weekend meal program and in-kind donations to continue to offset program expenses.
• Strategically engage businesses, civic and faith groups in activities that support the program and mission and help us achieve our fundraising goals
• Continue to develop and grow our Young Professionals Board which is making its mark in the St. Louis community

Fundraising
• Grow grant awards through more dedicated staff time to grant writing/exploring new grant prospects.
• Through more ongoing engagement with volunteer groups and reading business journals, we ail identify strong community leaders for our board, board committees and Young Professionals Board.
• Invite and engage new gala committee members (our largest fundraiser) through board members reaching out and effectively utilizing our large community business and faith group volunteers.
• Through targeted special events and more face-to-face engagement and participation, we will grow and cultivate our donor base.

HavenHouse will continue to grow our volunteer and donor pool to help us reach these goals. We will also continue to train and develop our staff to be efficient and effective in the quality of care we provide. We will also grow name recognition in the community which will help us increase our volunteer and donor pools. HavenHouse is extremely capable of meeting the goals listed above and will continue to grow over the next several years.

Have accomplished:

HavenHouse received the 2008 St. Louis Children's Hospital Advocacy Award in early 2009 as a recognition of the important impact on family-centered care and support to St. Louis pediatric hospitals and is one of only 200 St. Louis Accredited Charities that meet all 20 of the Better Business Bureau's Wise Giving “strong and comprehensive" standards for fiscal management, board governance, truthfulness, transparency, and effective focus on its mission. In July 2011, HavenHouse was selected as a Merit Finalist of the 2011 Mutual of America Community Partnership Award. Each year, from hundreds of applications, Mutual of America selects ten outstanding agencies throughout the country. HavenHouse was also named a top one hundred organization in the country to win a new vehicle in Toyota's 2012 100 Cars for Good, a national contest based on public votes and support.

Have not accomplished:

HavenHouse would like to build to a new building and a new site in order to increase our standard of care. We will reach this goal through our upcoming capital campaign. We also have yet to reach over 90% occupancy for the year. This is a goal we are striving towards as well.