Healing House, Inc.
Celebrating 20 Years Of Recovery Housing + Support For Substance Use Disorders
Programs and results
What we aim to solve
Drug overdoses kill 91 people in the U.S. every day and killed 52,404 in 2015 (car accidents killed 38,300). Of those overdose deaths, 20,101 were from prescription painkillers, and 12,990 were from heroin. Like the rest of the United States, Kansas City is experiencing the effects of an opioid addiction epidemic. Between 2005 and 2014, emergency room visits for opioid overuse in Missouri have more than doubled. The federal Substance Abuse and Mental Health Services Administration (SAMHSA) states that one in five adults in the U.S. experience a diagnosable mental illness, including substance abuse. However, nearly 40% of them do not seek treatment. The main reasons cited for not doing so include the inability to pay for services, not knowing where to go for help, and believing they could handle their problems on their own. Especially in Kansas City’s urban core, there is a need for services that provide ongoing support to those who are uninsured and need recovery support services.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Recovery Support Services and Programming
Services are provided for Healing House residents and outside members of the community. HH assists residents with coordinating all aspects of successful recovery including enrollment in and transportation to outpatient recovery programs; coordinating needed primary or specialty medical care, and menta health care; court hearings, probation and parole; and obtaining the documentation needed to set up health care services or gain employment. Programming is available to all Healing House residents, family members, former residents, and members of the community as part of the Missouri Opioid Targeted Response Grant. Programs include addiction recovery meetings, relapse prevention classes, faith-based programs, and sober social events providing opportunities for participants to learn how enjoy social settings without drugs or alcohol. At HH clients participate in on-site support groups which offer a forum for mutual encouragement and aid, providing clients with a vital sense of belonging.
Recovery Housing
At any one time, we provide safe substance-free sober housing for 167 adults and 29 children. Healing House operates thirteen recovery residences; six for women and seven homes for men. We also own two apartment complexes that provide supportive housing for families with small children and for residents who are further along in their recovery journey.
Employment and Life Skills Training
Upon entering Healing House, 98% of the residents are unemployed. HH provides help with resume building, email set up, and employment searches. HH has developed partnerships with local companies and consistently maintains a high level of employment for eligible residents (90-95%). In addition, HH provides job experience through service work at HH and in the community along with life skills classes including: financial management/budgeting, parenting and childcare, cooking/meal preparation, home maintenance. With the opening of 2 new group training/programming rooms in the RCC, Healing House will be able to provide a comfortable dedicated space for these classes along with expanding the number of individuals that can participate in this type of programming. Group rooms will also be used for men's and women's meetings on Tuesday nights. These meetings provide an important recovery support component through devotions, sharing, and lessons in living a changed life while in recovery.
Education
Healing House provides education programs and a computer lab for completing GED or college courses. In 2018, Healing House will offer Northstar Digital Literacy Computer Training/Testing 5 days a week (Into to Computers, Windows 10, Email Basics, Internet Basics, Social Media, Word, Excel, PowerPoint, and Information Literacy). Currently, the education center is staffed with volunteers and open on Tuesday, Wednesday, and Thursday during the day. It is staffed by dedicated volunteers, including members of the Church of the Resurrection, and is consistently full when open. The current education center is located in the basement of the Healing House office building and has 7 computer terminals. Healing House is excited for the opportunities that the new Education Center will offer for our residents and community members. This 630 sq. ft. space will be open more frequently, significantly expand the number of computers available to at least 20, and open up other educational opportunities.
Outpatient Substance Use Disorder Treatment
Healing House provides outpatient treatment and recovery support services for individuals who suffer from substance use disorders. These services include group therapy, counseling, classes, and recovery coaching. Services are provided by professional substance abuse counselors and certified peer support specialists.
The outpatient program has three levels:
1. Community-Based Primary Treatment is an intensive one-month experience that involves participants in 25 hours of activities per week. This includes classes, therapy groups, case management, counseling, and recovery coaching sessions.
2. Intensive Outpatient Treatment involves participants in ten hours of activities each week; eight hours of classes and therapy groups along with a counseling session and a recovery coaching session with a certified peer specialist.
3. Supported Recovery consists of three hours of treatment activities each week. This includes two classes and therapy groups plus an individual counseling or recovery
Where we work
Accreditations
National Alliance for Recovery Residences 2018
Recovery Support Provider, Missouri Department of Mental Health 2016
Commission on the Accreditation of Rehabilitation Facilities (CARF) 2023
Awards
Affiliations & memberships
Kansas City Recovery Coalition 2007
Missouri Coalition of Recovery Support Providers 2018
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsAverage number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
Substance abusers, Extremely poor people, Homeless people, Ex-offenders, Victims of crime and abuse
Related Program
Recovery Support Services and Programming
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of service recipients who are employed
This metric is no longer tracked.Totals By Year
Related Program
Employment and Life Skills Training
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Related Program
Recovery Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Healing House will continue to provide and expand transitional housing for recovering addicts and alcoholics; creating a safe, faith-based, community environment where residents can focus on recovery and equipping residents to become self-sufficient, productive members of society.
In 2022, Healing House expanded to meet the growing need for recovery programming and services. We increased programming and services to the residents and to the surrounding community. Participants now attend small group counseling sessions, and individual counseling sessions, work privately with case managers, and attend education and training classes.
The new outpatient treatment and recovery support services for individuals who suffer from substance use disorders. These services include group therapy, counseling, classes, and recovery coaching. Services are provided by professional substance abuse counselors and certified peer support specialists.
The outpatient program has three levels:
Community-Based Primary Treatment is an intensive one-month experience that involves participants in 25 hours of activities per week. This includes classes, therapy groups, case management, counseling, and recovery coaching sessions.
Intensive Outpatient Treatment involves participants in ten hours of activities each week; eight hours of classes and therapy groups along with a counseling session and a recovery coaching session with a certified peer specialist.
Supported Recovery consists of three hours of treatment activities each week. This includes two classes and therapy groups plus an individual counseling or recovery coaching session.
Healing House is also committed to transforming the local community through neighborhood restoration and rejuvenation projects.
What are the organization's key strategies for making this happen?
1. Provide transitional housing for recovering addicts and alcoholics; creating a safe, faith-based, community-focused environment where residents can focus on recovery.
2. Provide intensive drug and alcohol treatment at no charge to low-income men and women.
2. Maintain a home that is for Pregnant women, and New Mothers and their babies.
3. Complete renovation of a new recovery home where up to six women who have completed treatment and are working to regain custody of their children can have them for overnight visits.
4. Complete renovation of 4600 St. John Ave. to provide four large apartments for families in recovery.
5. Employing a full-time employment specialist to assist people in early recovery by providing consistent job preparation, employment assistance, and tutoring by maintaining and increasing volunteer involvement.
6. Providing financial counseling and budgeting assistance by maintaining and increasing volunteer involvement.
5. Continuing to purchase and restore buildings in the Northeast section of Kansas City.
6 . Increasing involvement and connection with the Indian Mound Neighborhood Association and the Lykins Neighborhood Association where our twenty properties are located.
What are the organization's capabilities for doing this?
As one of the leading recovery support services providers in Missouri, the Healing House is uniquely positioned to bring the best and the brightest together to achieve its goals.
Since its founding by Bobbi Jo Reed, Healing House has markedly expanded its scale and reach. Under Bobbi Jo's leadership, Healing House has purchased and refurbished numerous vacant homes- several of which were former drug houses- into safe sober homes for men and women. Healing House has also purchased two apartment buildings where families are restored and parents are reunited with their children.
Healing House provides help and healing to about 800 people per year. More than 4,000 have been served with an impressive employment rate of over 95% of eligible residents. With the commitment to changing lives in the Kansas City community, Healing House has successfully reduced crime in an area once riddled with drug dealing, prostitution and gang violence. The area is being rapidly transformed through the collaboration of Healing House, numerous partners, volunteers and like-minded residents.
Under the direction of Bobbi Jo Reed and Healing House staff over 37,000 volunteer hours were dedicated to providing recovery services and support on 2016. Healing House residents participate in community services projects and neighborhood cleanup with a goal to give back to the Kansas City Community.
Healing House has developed strong relationships with the police department and crime statistics reflect the impact Healing House has had in the Northeast area of Kansas City. We have supplemented revenues that could not be covered by Access to Recovery and rental income. In-kind support and ample opportunities for volunteers to perform service work has also enabled Healing House to minimize costs over time.
In the past five years funding streams have been diversified to engage more traditional non-profit funders, including donations from corporations and foundations like the Hall Family Foundation.
In 2016, Healing House hired a Director of Development & Fundraising with the intent of maintain and growing the
organization’s relationships within the funding community. While the operating costs for the organization will increase with the completion of the capital campaign, Healing House is committed to this growth and has taken steps internally through capacity building to ensure that the project results in a strong model of sustainability.
Approximately 11% (over $148,000 in 2019) of the organization’s annual income is generated from gifts by individual donors.
What have they accomplished so far and what's next?
The Healing House has contributed greatly to major advances in the fight alcohol and drug addiction. However we are facing a major Opioid epidemic with the state of Missouri being ranked the 13th highest state for drug opiod death.
In 2015, the State of Missouri was ranked the 13th highest state for drug overdose death. In 2016 alone 52,404 people died of overdose nationally. Opioid deaths have increased by an astonishing 247% since 1999. One in 7 Missourians meet the criteria for alcohol/drug dependence, costing our State an estimated $7 billion annually. Less than 10% receive addiction treatment services. For those who do receive treatment for their disease, approximately 60% will relapse within one year if they don’t receive recovery support services.
Recovery support service agencies are critical to preventing relapse. Unfortunately, a vast majority of those receiving substance abuse treatment never receive any recovery support services. Due to these statistics there is much to accomplish. While Healing House is committed to changing lives, restoring hope and transforming the Kansas City Community we have not yet been able to reach our goal of serving every person that comes to us for help.
Healing House saw a massive growth of 50% between 2015-2016, however we still have to turn away over 140 people a week due to capacity. In order for people to achieve long term sobriety and reduce relapse rates, substance abuse treatment must include recovery support services; services that Healing House has provided since its inception. Other community programs do not offer the array of services Healing House provides so Healing House has stepped up to fill the gap. resulting in higher costs and longer waiting lists.
In addition to serving over 7,000 people since inception, Bobbi Jo Reed and the Healing House ministry have been involved and recognized for their impact in the recovery community at the Local, State, and Federal level.
Governor's Committee to End Homelessness (2012-2014)
National Coalition for the Homeless (2014)
Recipient of the National Christian Foundation's Passion Award
Unsung Hero Award
Kansas City Citizen of the Year Finalist
Chair of the Kansas City Recovery Coalition
Missouri Coalition of Recovery Support Providers
2014 Outstanding Service Provider Award
2016 Missouri Department of Mental Health Outstanding Performer Award2017 Recipient of the Kansas City Young Matrons Benefit Gala Despite these successes there is much to accomplish. Alcohol and drug addiction is still a major cause of death and destruction in families across the nation. The current Opioid epidemic is in rapid increase. With more resources, we can do more to combat this problem.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Healing House, Inc.
Board of directorsas of 03/06/2024
Mr. Mark Meads
Healing House, Inc
Term: 2021 - 2027
Bobbi Reed
Healing House, Inc
Paul Tymosko
Enterprise Bank and Trust
Julie Robinson
Federal Judge, U.S. District Court for the District of Kansas
Anita Davis
Goodwill of Western Missouri and Kansas
Mark Meads
Ash Grove Cement Company
Stacy Jackson
Activision Blizzard
Bill Schalekamp
Kansas City Life
Toby Cook
University of Kansas Health Systems
John Murphy
TouchNet Information Systems
Mark Godfrey
Manager, Digital Tax Administration and Government Services
Tim O'Brien
Litigation Attorney
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/25/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.