Public, Society Benefit

Wounded Warrior Project Inc.

The greatest casualty is being forgotten

Jacksonville, FL   |  woundedwarriorproject.org

Mission

The mission of Wounded Warrior Project® (WWP) is to honor and empower Wounded Warriors. Our vision is to foster the most successful, well-adjusted generation of wounded service members in our nation's history.

Ruling year info

2005

Chief Executive Officer

Michael Linnington, Lieutenant General, U.S. Army, Retired

Chief of Staff

Chris Toner

Main address

4899 Belfort Road Suite 300

Jacksonville, FL 32256 USA

Show more addresses

EIN

20-2370934

Cause area (NTEE code) info

Military/Veterans' Organizations (W30)

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Wounded Warrior Project® (WWP) provides free programs and services to address the needs of wounded warriors and fill gaps in government care.

We serve, injured veterans, their families, and caregivers by providing free mental health and wellness, physical health and wellness, career and benefits counseling, and support for the most severely injured.

The demand for our programs and services has grown from serving a handful of injured veterans to now serving tens of thousands, and we continue to receive hundreds of new registrations from injured veterans, their families, and caregivers each month.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Outreach and Engagement

WWP Outreach and Engagement programs include: warrior and family services including Peer and Family Support, Benefits Services, WWP Resource Center, WWP packs/backpacks, and a variety of opportunities to participate in outdoor activities, collegiate and professional sporting events, education sessions, and recreational outings. Outreach and Engagement also encompasses our International Support and Policy & Government Affairs efforts.

Population(s) Served
Veterans
Caregivers
Budget
$90,274,622

WWP Mental Health Support Programs focus on the mental health and cognitive needs of warriors returning from war, providing rehabilitation services at key stages during a warrior's readjustment process.
WWP Mental Health Support Programs include: Combat Stress Recovery, Project Odyssey - a rehabilitative, nature-based retreat, The Independence Program and Long-Term Support Trust, Warrior Care Network, and Peer Support.

Population(s) Served
Veterans
Budget
$69,159,068

WWP Physical Health and Wellness program is designed to reduce stress, combat depression, and promote an overall healthy and active lifestyle by encouraging participation in fun, educational activities including inclusive sports, fitness, nutrition and wellness.
WWP Physical Health and Wellness Programs include Soldier Ride - a unique four-day cycling opportunity for wounded service members and veterans to use cycling and the bonds of service to overcome physical, mental, or emotional wounds.

Population(s) Served
Veterans
Budget
$45,350,653

WWP Financial Assistance, Employment, and Education Programs include: TRACK - the first education center in the United States specifically for wounded service members, Transition Training Academy, and Warriors to Work.

Population(s) Served
Veterans
Budget
$37,360,000

Where we work

Awards

Charity of the Year 2012

Classy Awards

Top Rated Nonprofit 2015

Great Nonprofits

Best NonProfit to Work For #3 2014

NonProfit Times

Best NonProfit to Work For #1 2013

Non Profit Times

Best NonProfit to Work For #1 2012

Non Profit Times

Best NonProfit to Work For #1 2011

Non Profit Times

Best NonProfit to Work 2018

Non Profit Times

Affiliations & memberships

Combined Federal Campaign 2016

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Percentage of those we serve who received mental health support after participating in a mental health retreat .

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers,Families,Veterans

Related Program

Mental Health Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

WWP mental health programs including Combat Stress Recovery Program and Project Odyssey address the mental health and cognitive needs of warriors returning from war.

Economic Impact in dollars through VA Benefits assistance and placement of warriors and family members into jobs through employment services.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers,Families,Veterans

Related Program

Financial Assistance, Employment, and Education

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

WWP Benefits Services ensures warriors and their families have information and access to government benefits, as well as our full range of programs and the community resources necessary for success.

Percentage of overall program satisfaction rating

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers,Veterans,Families

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Warriors, their family, and caregivers satisfaction with WWP programs and services.

Number of warriors and family members placed in part- or full-time employment through Warriors to Work

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans,Caregivers,Families

Related Program

Financial Assistance, Employment, and Education

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Warriors to Work provides career guidance and support services to warriors who want to transition to the civilian workforce.

Number of warriors and family members served through WWP Physical Health and Wellness programs.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers,Families,Veterans

Related Program

Physical Health & Wellness

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Physical Health and Wellness programs for veterans are designed to reduce stress, combat depression, and promote an overall healthy and active lifestyle.

Number of mental health services delivered.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Females,Males,Veterans

Related Program

Mental Health Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

WWP Benefits Services ensures warriors and their families have information and access to government benefits, as well as our full range of programs and the community resources necessary for success.

Hours of case management and community support provided to the most severely wounded warriors and their families through the Independence Program.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Females,Males,Veterans

Related Program

Mental Health Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The Independence Program is designed for warriors who rely on their families and/or caregivers because of moderate-to-severe brain injury, spinal-cord injury, or other neurological conditions.

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

The long-term strategic goal of Wounded Warrior Project® (WWP) is to foster the most successful, well-adjusted generation of wounded service members in our nation's history. We will accomplish this vision by raising awareness and enlisting the public's aid for the needs of injured service members; helping injured servicemen and women aid and assist each other; and providing unique, direct programs and services to meet their needs.

Wounded Warrior Project® (WWP) positively impacts the lives of injured service members through a high-touch, holistic approach, reaching out to warriors at a personal level by engaging them at numerous points throughout their recovery continuum. By emphasizing our core programs - focused on Outreach and Engagement, Mental Health Support, Physical Health & Wellness, and Financial Assistance, Employment, and Education – WWP works to confront the spectrum of barriers to successful reintegration that many veterans face. As one of the fastest-growing national charities, WWP provides the largest scope of programs and services to veterans at every phase and stage of their recovery and transition.

Delivering backpacks at hospital bedsides, Wounded Warrior Project® (WWP) founders learned about the complex and ever-changing needs of injured service members. As the voice for this generation's wounded veterans and their caregivers and families, Wounded Warrior Project has grown in capability to serve more than 91,000 Wounded Warriors and nearly 20,000 families through its unique programs and services. Thanks to sustaining support from the American public, WWP is able to maintain and evolve these innovative programs to address emerging care issues wounded servicemen and women will face over their lifetime, and it continues to push the envelope on the care options available to veterans. For example, WWP committed $30 million in 2014 to help 250 of our most severely injured warriors who need a lifetime of support.

Wounded Warrior Project® (WWP) continues to receive feedback from the warrior community to shape and guide the direction of the organization and the programs it offers. The 2015 Annual Alumni Survey included data based on responses from nearly 23,000 Iraq and Afghanistan veterans. The data demonstrates WWP programs initiated based upon results from previous WWP Alumni surveys are making an impact. One in three respondents said they did not feel comfortable with the existing mental health resources available through the Department of Veterans Affairs (VA) or Department of Defense (DoD). This finding underscores the need for programs such as the Warrior Care Network, a $100 million commitment to battle the invisible wounds of war by filling gaps in government care and reaching those who might otherwise go untreated. Warrior Care Network is a first-of-its-kind partnership between Wounded Warrior Project® and four national academic medical centers of excellence including Emory Healthcare, Massachusetts General Hospital, Rush University Medical Center, and UCLA Health. In cooperation with the VA, this program will connect thousands of warriors with world-class care.

Wounded Warrior Project® (WWP) fought hard in our first ten years to ensure the promises made to our veterans were kept, and we are committed to fighting for them for a lifetime. In 2012, WWP won enactment of legislation to expand the scope of required rehabilitative care for veterans with traumatic brain injury (TBI), helped lay the groundwork for enactment of strong mental health provisions, and successfully pressed the Department of Veterans Affairs (VA) to add peer-support services for wounded veterans to its mental health workforce. Today, Wounded Warrior Project is leading change in the veterans service arena with a grant program that exponentially expands the number of veterans and service members receiving support. We're proud of the support and lasting impact WWP has had within the injured service member community during the last decade, but our work is not done. Our commitment to veterans and their families is not for a day, week, month or year – it's a promise of a lifetime of support. As the nation embraces a new generation of veterans, WWP will be there – as long as they need us.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is the organization collecting feedback?

    We regularly collect feedback through: electronic surveys (by email, tablet, etc.), focus groups or interviews (by phone or in person), case management notes, suggestion box/email.

  • How is the organization using feedback?

    We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects, to identify where we are less inclusive or equitable across demographic groups, to strengthen relationships with the people we serve.

  • With whom is the organization sharing feedback?

    We share feedback with: the people we serve, our staff, our board, our funders, our community partners.

  • What challenges does the organization face when collecting feedback?

    It is difficult to: we don't have any major challenges to collecting feedback.

Financials

Wounded Warrior Project Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Wounded Warrior Project Inc.

Board of directors
as of 9/18/2020
SOURCE: Self-reported by organization
Board chair

Dr. Jonathan Woodson

Boston University

Justin Constantine

The Constantine Group

Rick Tryon

University of North Florida

Jonathan Woodson

Boston University Medical Center

Juan Garcia

Amazon

Cari DeSantis

Melwood

Kathleen Widmer

Johnson & Johnson Consumer, Inc.

Alonzo Smith

Command Sgt. Maj. (Ret.)

Michael Hall

Scotts Miracle Gro Company

Lisa Disbrow

Johns Hopkins Applied Physics Laboratory

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Keywords

Wounded Warrior Project, WWP, Wounded Warrior, veterans, veteran, disabled, injured, soldier, military, OIF, OEF, New Dawn, TRACK, Warriors to Work, Transition Training Academy, Project Odyssey, Soldier Ride