HEALTH CARE ACCESS

aka Phoenixville Health Care Access   |   Phoenixville, PA   |  www.hcaphoenixville.org

Mission

Our mission is to improve the health and quality of life in the greater Phoenixville area by helping the uninsured and underinsured overcome financial and cultural barriers in obtaining specialized health care and immigration services they need. HCA serves the lower income underserved – those members of the community who are uninsured or underinsured-have insurance that doesn't cover everything like Medicare, Medical Assistance or Obamacare. Involvement by HCA not only improves the health and quality of life for clients, but the programs offered help to prevent what would surely be costly emergency services down the road.

Ruling year info

2019

Executive Director

Tracy Shantz

Assistant Director

Renae Bierer

Main address

P. O. Box 591 100 First Avenue, 1st Floor

Phoenixville, PA 19460 USA

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Formerly known as

Phoenixville Healthcare Access Foundation

EIN

20-2556121

NTEE code info

Health - General and Rehabilitative N.E.C. (E99)

Health (General and Financing) (E80)

Legal Services (I80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Dental Program

The Dental Program provides preventative care, basic restorative procedures, and emergency services to qualifying children and adults. Required treatment is always covered for children(except orthodontics), and while scope of care is more limited for adults, cleanings, exams, x-rays, fillings, extractions, and help with the cost of dentures or partials is covered. Care is provided by a network of local dentists that have agreed to accept a discounted fee. Client copays are based upon ability to pay and treatment required.

Population(s) Served
Adults
Economically disadvantaged people

The Vision Program provides eye exams; basic and diagnostic eye care; and frames, lenses, and contacts(contact wearers only) to eligible individuals. Care is provided through a network of local eye doctors who have agreed to a discounted fee schedule.

Population(s) Served
Economically disadvantaged people
Adults

The Prescription Program assists individuals without prescription coverage to access Patient Assistant Programs (PAP’s) offered by drug companies that provide free or reduced-cost medications to those who qualify. We serve the uninsured, low-income, Medicare recipients who can’t afford Part D coverage, Medicare recipients who fall into the ‘donut hole’ gap in coverage, those on disability who are within the two-year waiting period for eligibility for Medicare, those who have lost their insurance, or children awaiting CHIP or Medicaid approval. The Prescription Program also helps clients obtain emergency, “hold over” prescriptions so that they may begin their medications immediately or maintain steady drug levels until their PAP qualifications have been established. In addition, uninsured hospital patients discharged on life-sustaining medications may receive assistance with an initial supply in order to help avoid readmission into the hospital. Those in crisis with no other means to obtain their medications may qualify for emergency assistance.

Population(s) Served
Economically disadvantaged people
Adults

The Mammogram Program, which is a partnership with the local Breast Cancer Coalition, Phoenixville Hospital and Community Radiology, helps women (and men) aged 40+ obtain a free mammogram screening, with funding available for further diagnostics, if indicated.

Population(s) Served
Women and girls
Economically disadvantaged people

Health Care Access is the first non-profit in the area to be recognized by the Board of Immigration Appeals as qualified to offer immigration assistance. Our program manager is an accredited Department of Justice Representative, which allows her to provide immigration services and represent individuals on behalf of Health Care Access.

Population(s) Served
Economically disadvantaged people
Immigrants and migrants

Where we work

Accreditations


Since 2009

Awards

Standards for Excellence 2013

PA Association of Nonprofit Organizations

US Impact Award 2011

Glaxco Smith Kline

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We are accomplishing our mission to improve the health and well being of the community by maintaining our current health programs.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Uninsured, underinsured, lower income

  • How is your organization collecting feedback from the people you serve?

    Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We instituted an online application for our programs. Many clients found it difficult to come into our office, especially during peak of COVID. So we created a fillable online program application that can be submitted electronically.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    It has helped us improve our procedures, become more aware of local needs, and encourages us to keep moving forward.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

HEALTH CARE ACCESS
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HEALTH CARE ACCESS

Board of directors
as of 11/9/2021
SOURCE: Self-reported by organization
Board co-chair

Dr. Andrew Timar

Phoenixville Chiropractic

Term: 2019 - 2022


Board co-chair

Ms. Janet Hunter

Community Member

Term: 2021 - 2024

Matthew Baker

Maillie, LLP

Janet Hunter

Community Member

Richard Kunsch

Phoenixville Federal Bank & Trust

Barbara O'Connor

Phoenixville Hospital

Betsy Rowan

Phoenixville Hospital

Andrew Timar

Chiropractor

Michael DiCindio

Attorney at Law

Jordan Thomas

Teacher

Mark Szilagyi

Pharmacist

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/09/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 11/09/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.