HEALTH CARE ACCESS
Programs and results
What we aim to solve
Health Care Access (HCA) is addressing the barriers that our clients face in obtaining specialized health care; our goal is to remove any hurdles that exist in receiving the equitable health care that they deserve. HCA provides assistance within our programs to allow our clients to follow through with their care. Currently, we offer program applications, our website and brochures in Spanish, Portugeuse and English, as well as an interpreter to accompany a client to a provider appointment. Additionally, HCA provides transportation through Lyft Business to any client without a vehicle or ride, and we will set copays according to their ability to pay.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Dental Program
The Dental Program provides preventative care, basic restorative procedures, and emergency services to qualifying children and adults. Required treatment is always covered for children(except orthodontics), and while scope of care is more limited for adults, cleanings, exams, x-rays, fillings, extractions, and help with the cost of dentures or partials is covered. Care is provided by a network of local dentists that have agreed to accept a discounted fee. Client copays are based upon ability to pay and treatment required.
Vision Program
The Vision Program provides eye exams; basic and diagnostic eye care; and frames, lenses, and contacts(contact wearers only) to eligible individuals. Care is provided through a network of local eye doctors who have agreed to a discounted fee schedule.
Prescription Program
The Prescription Program assists individuals without prescription coverage to access Patient Assistant Programs (PAP’s) offered by drug companies that provide free or reduced-cost medications to those who qualify. We serve the uninsured, low-income, Medicare recipients who can’t afford Part D coverage, Medicare recipients who fall into the ‘donut hole’ gap in coverage, those on disability who are within the two-year waiting period for eligibility for Medicare, those who have lost their insurance, or children awaiting CHIP or Medicaid approval. The Prescription Program also helps clients obtain emergency, “hold over” prescriptions so that they may begin their medications immediately or maintain steady drug levels until their PAP qualifications have been established. In addition, uninsured hospital patients discharged on life-sustaining medications may receive assistance with an initial supply in order to help avoid readmission into the hospital. Those in crisis with no other means to obtain their medications may qualify for emergency assistance.
Mammogram Program
The Mammogram Program, which is a partnership with the local Breast Cancer Coalition, Phoenixville Hospital and Community Radiology, helps women (and men) aged 40+ obtain a free mammogram screening, with funding available for further diagnostics, if indicated.
Where we work
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Phoenixville (Pennsylvania, United States)
Awards
US Impact Award 2011
Glaxco Smith Kline
Standards for Excellence 2013
PA Association of Nonprofit Organizations
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of new clients within the past 12 months
This metric is no longer tracked.Totals By Year
Related Program
Dental Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
We offer four specialized health programs. These metrics are for our largest utilized program: Dental. Please note that the large increase in client enrollment in 2022 is due to the COVID epidemic.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We are aiming to accomplish our vision that every resident of the greater Phoenixville area will access the specialized services that they need through our programs.
HCA's first goal is for it's clients to receive the necessary health care that they deserve, by removing any barriers that exist. By offering special services like multilingual materials and assistance, transportation and affordable care, we are providing an increased chance for completion of care through our programs.
Secondly, HCA's ultimate goal is for our client to have overall improved health and well being. We understand that oral health is vital to overall health, vision care is a necessity in daily living, prescription medications treat and control various health issues and mammograms save lives. We feel that everyone has the right to receive equitable and affordable health care!
What are the organization's key strategies for making this happen?
HCA is filling in the gaps to specialized health care for those that are uninsured and underinsured. The organization has built a network of 16 dentists, nine vision providers, two local pharmacies, Phoenixville Hospital, and Penn Radiology; each are committed to offering care at a reduced fee. HCA funds the services, while these established practitioners provide the care. This model allows HCA to remove barriers to health care access while ensuring affordability for the most vulnerable populations.
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
HEALTH CARE ACCESS
Board of directorsas of 2/14/2025
Andrew Timar
Phoenixville Chiropractic
Term: 2019 - 2026
Andrew Timar
Phoenixville Chiropractic
Barbara O'Connor Director
Betsy Rowan
Phoenixville Hospital
Kathy Clarke
Phoenixville Hospital
Leonardo Galletto
Orthodontist
Madeline Burns
Maillie, LLP
Mark Szilagyi
Pharmacist
Megan McCarthy
Orthodontist
Michael DiCindio
Attorney at Law
Richard Kunsch Director Emeritus
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.