PLATINUM2024

All Hands and Hearts

Mattapoisett, MA   |  https://www.allhandsandhearts.org

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Mission

All Hands and Hearts provides community-inspired, volunteer-powered disaster relief. We take a humanitarian approach that emphasizes local involvement and empowerment during times of crisis. We actively engage community members, recognizing their invaluable knowledge of the area and its needs. Volunteers, motivated by compassion and a desire to help, contribute their time, skills and resources to assist affected communities, focusing on immediate relief and long-term recovery efforts. By fostering collaboration and understanding, we promote sustainable solutions that address the unique challenges faced by those impacted, building resilience and strength within the community.

Notes from the nonprofit

There are a number of ways to support disaster affected and disaster-at-risk communities. Navigate to allhandsandhearts.org for information on volunteering, donor trips, starting your own fundraiser, or the ways you can donate directly! FY24 PROGRAMS (September 2023-): Hurricane Ian Relief, Florida, USA Maui Wildfire Response, Hawaii, USA Puebla School Rebuild, Mexico Hariharpurgadhi School Rebuild, Nepal Visayas School Rebuild, Philippines Poland-Ukraine Crisis Response, Krakow, Poland and Uzhhorod, Ukraine

Ruling year info

2005

Chief Executive Officer

Jessica Thompson

Main address

82 County Road, PMB 79

Mattapoisett, MA 02739 USA

Show more contact info

Formerly known as

All Hands Volunteers

EIN

20-3414952

NTEE code info

Disaster Preparedness and Relief Services (M20)

Human Service Organizations (P20)

International Relief (Q33)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

After a natural disaster strikes, it can take years for communities to fully recover. This often means that families are left struggling for months with the daunting, and often expensive, cleanup tasks before them. These families fall into "gaps in service" in which they cannot (for any variety of reasons) complete the recovery tasks on their own. This is the problem All Hands and Hearts is working to solve; through volunteer and community engagement we aim to help families recover faster after natural disasters using our “smart response" strategy – by rebuilding in a disaster resilient way we prepare them for future events and, through the process, strengthen both volunteers and communities.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mexico Earthquake Relief

In February 2017, two powerful earthquakes devastated parts of Mexico, killing hundreds, injuring thousands, and damaging or destroying over 5,000 schools, putting education at risk for thousands of students. To help another rural community provide a brighter future for its children through education, AHAH began work on its 26th earthquake damaged school in Pozo Guerra, Puebla. This project will involve the rebuilding of two new classroom buildings, new Water, Sanitation and Hygiene (WASH) facilities, a new kitchen and playground, two water harvesting systems in several adjacent towns, plus a variety of community focused training sessions including Disaster Risk Reduction training.

All Hands and Hearts and our partner organization, All Hands and Hearts Mexico, have committed to the long-term recovery of community schools across Mexico. To date, we've engaged 1,900+ volunteers who donated 13,504 hours, to complete 25 schools, and impact 4,700+ students.

Population(s) Served
Children and youth
Indigenous peoples
Economically disadvantaged people

In 2013, Typhoon Haiyan, one of the most powerful tropical storms ever recorded, struck the island nation laying waste to 2,500 schools. In February 2023, All Hands and Hearts completed a program in which we built 10 transitional learning spaces in 6 different school communities in Southern Leyte. In August 2023, we began work on the St. Francis Elementary School in Tacloban - one of the many schools impacted by Typhoon Haiyan. In Tacloban, we will be building 2 new disaster resilient classrooms, repairing existing temporary learning structures, adding new Water, Sanitation and Hygiene (WASH) infrastructure, providing a drainage system to mitigate flooding and adding child-friendly outdoor spaces and Child Protection training.

All Hands and Hearts is committed to the long-term recovery of communities across the Philippines. To date, we've engaged 3,520+ volunteers who donated 500,000+ volunteer hours, to impact 50,993+ lives over a variety of school and community relief efforts.

Population(s) Served
Families
Women and girls
At-risk youth
Economically disadvantaged people

The war in Ukraine created the largest refugee crisis in Europe since the second world war with many of those displaced crossing the border into Poland. Since October 2022, All Hands and Hearts has operated a program in Poland focused on repairing and retrofitting shelters for this vulnerable community and supporting other nonprofits serving their needs for food, clothing and other humanitarian goods.

To ensure the shelters are habitable and comfortable, our teams have taken on a range of activities including installing insulation and drywall to keep buildings warmer, installing windows to provide watertight structures protected from the elements, and constructing upgraded kitchen facilities and water, sanitation and hygiene (WASH) facilities.

All Hands and Hearts is committed to an ongoing response to the needs of displaced Ukrainian people. To date, we've engaged 340 volunteers who donated 30,540 hours, to improve 22 shelter structures, and impact 14,464 vulnerable people.

Population(s) Served
Adults
Children and youth
Refugees and displaced people
Internally displaced people

On September 28, 2022, Hurricane Ian made landfall in Lee County, Florida as a category 4 storm with sustained winds of 150 mph. Areas in Fort Myers experienced storm surges of up to 12 feet. Over 2.7 million people were without power in the immediate aftermath and many coastal areas and barrier islands were decimated, including the destruction of the Sanibel Causeway.

All Hands and Hearts is committed to the ongoing recovery of the community of Ft. Myers Florida. After more than one year on the ground, we remain one of the last nonprofits working in this space and there is so much more left to do. To date, we've engaged 591 volunteers who donated 28,198 hours, to provide 288 response and recovery scopes of work, and impact 395 vulnerable people.

Population(s) Served
Adults
Children and youth
Economically disadvantaged people

On August 8, 2023, a series of wildfires broke out across several drought stricken communities in west Maui. The largest of these wind-driven fires, swept through historic Lahaina town, prompting a sudden and chaotic evacuation with little warning, decimating Lahaina town, killing at least 98 people with dozens unaccounted for, making it the deadliest wildfire in the U.S. in more than a century. Many thousands of already-marginalized and low-income of citizens remain in limbo, displaced from their communities, homes, schools and jobs without a long-term plan.

All Hands and Hearts was asked to serve as a clearinghouse for local, spontaneous volunteer efforts almost immediately and we have since developed a strong relationship with the Napili Noho Community Resilience Hub supporting with knowledgeable volunteer manpower and helping to train team leads across inventory and operations management as well.

This is a developing response .

Population(s) Served
Adults
Children and youth
Economically disadvantaged people

Where we work

Awards

Community Choice Awards 2020

Go Overseas

Top-Rated 2022

Charity Watch

Best Charities to Donate To 2023

Wallet Hub

Innovation in Alumni Engagement (finalist) 2023

GoAbroad

Top-Rated Nonprofit 2023

Great Nonprofits

4-Star Charity (10 years in a row) 2023

Charity Navigator

Affiliations & memberships

National Voluntary Organizations Active in Disaster (NVOAD) 2010

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of victims of disasters assisted by organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our 2020 and 2021 results were severely impacted by the pandemic as we shut down operations around the world for 6 months and have been slowly restarting our operations around the world.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

As of 2023, we will be reporting volunteer hours only. Previous entries measured volunteer days - for reference, volunteer days in 2023 were 20,316 - slightly up from 2022.

Number of schools built

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

This is the total unique volunteers, per year, that have come out to volunteer on one of our programs

Number of children who have returned to school

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

As we build safe and resilient schools, this denotes the number of students who have returned, post completion of the school campus

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We aim to respond in communities struck by natural disasters both effectively and efficiently, based on the unique recovery needs of that community. We shape our goals around the needs of the communities where we work, rebuilding safe, resilient schools, homes and other community infrastructure.

We take a variety of steps, and actively work to develop strategies, to make sure the work we do is impactful and resilient:
-We create an extremely productive and fulfilling experience for volunteers, giving us an ample supply of satisfied volunteers for future projects
- We draw all of our staff from our pool of volunteer alumni so that we have a knowledgeable and dedicated management group
-We encourage knowledge sharing and the development of operational best practices at all levels (from volunteers to management)
- We develop and integrate construction Standard Operating Procedures that help us make sure we are using resilient building materials and consistently effective methods on all projects
- By living within the affected community, and deploying large teams of volunteers directly engaged on a daily basis, we become known and trusted within the community
- We have an open and creative approach to partnering with other organizations by using our flexibility to fill gaps that might exist in other organizations' plans
- We are willing to respond to events anywhere in the world and take advantage of the high profile of major disaster events to capture both volunteer and donor interest
- We are transparent and tangible with proven success; giving faith to our donors who support our organization and faith to our extensive team of current and future volunteers.

-We Are All About Creative Problem Solving.
-We Focus on the Greatest Need.
-While there are almost always multiple communities heavily impacted by a natural disaster, the bulk of the relief efforts are usually focused in limited areas–often driven by media coverage. We, however, are deeply committed to seeking out the most under-served communities which are usually outside of the public eye. As a result, we are often the only organization serving in those communities where damage is as great as–or greater than–more publicized locations.
-We Collaborate with Local, National, and International Partners.
-All Hands and Hearts is committed to rebuilding the communities that we serve in the smartest way possible, which means that:
All Hands and Hearts doesn't just respond to the initial damage sustained from a natural disaster, we stay to help communities recover and rebuild. And while other organizations rush to scale, we practice perseverance. As such, we keep our eye on the long term.

We have successfully operated 159 disaster programs in 26 countries with the help of over 66,000 volunteers from 144 volunteer nationalities. This has positively impacted more than 1.3 million lives, 336 schools and 119,000 children who are continuing their education in safe, resilient classrooms! We are eager to continue helping disaster-stricken communities and to see these impact numbers reach new heights.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve

Financials

All Hands and Hearts
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

All Hands and Hearts

Board of directors
as of 02/23/2024
SOURCE: Self-reported by organization
Board co-chair

Mr. Mike Pehl

Guidepost Growth Equity

Term: 2005 -


Board co-chair

Ms. Petra Nemcova

All Hands and Hearts - Smart Response

Term: 2017 -

Eric Friedfeld-Gebaide

Managing Director, Innovation Advisors

Stefanie Chang

Manager, Deloitte & Touche LLP

Petra Nemcova

Co-founder and Vice Chair, All Hands and Hearts

Kathleen Kelley

Founder/CEO, Queen Anne's Gate Capital

Ian D’Arcy

Chairman, Tynan D’Arcy

Adam Haber

Principal, ScanlanKemperBard

Carlos Muriel Gaxiola

Independent Board Member

Tina Lindstrom

Partner, FNY Partners

Gretchen McGill

VP Construction, The Davis Companies

Mike Pehl

Board Chair, Managing Partner, Guidepost Growth Equity

Mike Shaklik

Partner, Ernst & Young LLP

Laura Winthrop

Executive VP & COO, U.S.-Japan Council

Diane Banks

Assistant Professor of Biological Sciences, Bronx Community College

Adler Bernard

Product Owner - Global Technology, JPMorgan Chase & Co.

Oliver Dachsel

Managing Director, Jefferies

Chloe Forman

Ex-Officio Board Member, Global Response Manager, All Hands and Hearts

Nick Shapiro

Founder & CEO, 10th Avenue Consulting

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/5/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 10/09/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.