Mission
We empower people to come together -- to talk and to listen, to explore options, and to find their own best solutions.
To achieve this mission, we offer mediation, facilitation, and training to strengthen the ability of diverse individuals and groups to resolve interpersonal conflicts and community issues.
Ruling year
2006
Executive Director
Ms. Julie Mitchell
Main address
101 Aupuni Street, Suite PH 1014 B-2
Hilo, HI 96720 USA
EIN
20-3997875
NTEE code
Human Service Organizations (P20)
Dispute Resolution/Mediation Services (I51)
Youth Development Programs (O50)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Mediation
Mediation is a confidential and informal process in which a neutral third party--the mediator--helps people: 1) talk thorough their differences, 2) explore and negotiate options, and 3) craft agreements that are fair, realistic, and durable. Our professionally trained mediators take you through a process of neutral information gathering, identifying issues, and then coming up with possible solutions. The goal is to design custom resolutions for your specific situation.
Facilitation
Facilitation is a collaborative way to manage a group discussion to help the group identify and solve problems, make decisions, and complete tasks. Facilitation encourages a cooperative environment so that the group can fulfill its purpose as easily as possible. Facilitation creates a climate that invites creative thinking, protects individuals from criticism, and generates ideas so the group can reach its goals.
Training
Our training programs foster collaboration and promote peaceful solutions in our community. From "Basic Mediation Training" to community workshops on topics such as active listening and meeting facilitation, we give you the tools you need to manage and resolve conflict, plus become a better negotiator and problem solver. These skills can be used in business and workplace settings; in schools and on teams; by boards of directors and community associations; at home and in interpersonal relationships; and more.
Where we work
Affiliations & memberships
National Association for Community Mediation (NAFCM) 2020
Hawai'i Alliance of Nonprofit Organizations (HANO) 2020
Hawaii Employers Council 2020
Hawaii Island Chamber of Commerce 2020
External reviews
Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes, Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,
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With whom is the organization sharing feedback?
Our staff, Our board, Our funders, Our community partners, Our presenters & volunteers,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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KUIKAHI MEDIATION CENTER INC
Board of directorsas of 12/7/2020
Ms. Cheryl Matsumura
American Trading Co.
Term: 2019 - 2022
Ms. Sandra Tokuuke
Merrill Lynch
Term: 2018 - 2021
Douglass Adams
County of Hawaii
Jennifer Zelko-Schlueter
Hawai'i Electric Light Company
Rebecca Choi
Self-Employed
Jeri Gertz
Harmony on Tap
Cathy Lowder
Hawai'i State Judiciary, Retired
Shaunda Liu Makaimoku
University of Hawai'i at Hilo
Twylla Baptiste
Central Pacific Bank
Julie Hugo
Venture Sotheby's International Realty
Jennifer Ng
Law Office of Jennifer D.K. Ng, LLLC
Sandra Tokuuke
Merrill Lynch
James "Jimi" Kunimura
Nakamoto, Okamoto and Yamamoto
Cheryl Matsumura
American Trading Co.
Rev. Eric Anderson
Church of the Holy Cross United Church of Christ
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
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