Family Promise of Warren County Inc

The vision of Family Promise of Warren County is a community, and a country, in which every family and individual has a home, a job, and the opportunity to build a better future.

Oxford, NJ   |


Our mission is to help homeless and low-income families achieve sustainable independence through a community-based response. Family Promise of Warren County enables communities to work together to address the needs of homeless families and individuals. Providing shelter, meals, re-housing, and comprehensive services, Family Promise helps families achieve lasting self-sufficiency.

Ruling year info


Executive Director

Bob Frankenfield

Board President

Dennis Winegar ESQ.

Main address

PO Box 267 65A Washington Avenue

Oxford, NJ 07863 USA

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NTEE code info

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Housing & Poverty - Family Promise of Warren County is an organization that has been committed, for the past 12 years, to keeping families safe, together, and housed. But we need your support, and so do they. The need for our re-housing and homelessness prevention programs has been dramatically increased as a result of the pandemic. We have been providing these services non stop throughout this COVID 19 crisis. Now we are also operating a COVID re-housing program in partnership with the State of New Jersey. Secure families increase the likelihood of a more stable community. FPWC is dedicated to helping families without a home by offering security deposits, temporary rental assistance, food, and linkages to all supportive services to ensure stability and a return to self-sufficiency. We prevent homelessness by working with near-homeless families and assist them to remain housed and re-housing families and individuals without a home. That is Family Promise of Warren County.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Homelessness Prevention Program

Purpose: to provide temporary assistance to households who are being evicted
due to a short-term loss of income.
Acceptable reasons for a temporary loss of income:
• Temporary lay off
• Medical emergency/disability
Substantial and permanent change in household composition
• Large, unexpected expense (major car repair payment)
Other reasons to document homelessness
Domestic Violence (need restraining order)
Natural disaster (need letter from Red Cross)
Fire (need letter from Red Cross and/or Fire Marshall)
Substantial and permanent change in household composition
** Any other reason must be approved by DCA

Eligibility Requirements:
Summons or warrant of removal from landlord-tenant court
u Court papers must have a docket number and a court date and must be
no more than 6 months old.
n Current gross income at or below 80 percent of Area Median Income
n Resided in the housing unit for at least three months without
incurring arrears
n Ability to pay monthly housing costs after receiving HPP assistance
Legally in the United States
11 New Jersey resident (someone whose primary residence is in New Jersey)

Ineligible Applicants:
® Applicants receiving a housing subsidy (on a rental assistance program)
§ Applicants being released from prison/jail
® Applicants on TANF and SSI (should be referred to their County Board of
Social Services for assistance)
Level of Assistance:
® Rental Arrears — Maximum is 3 months back rent plus any court fees, legal
fees and other late fees included as rent in a written lease.
® Relocation (applicant is homeless): Security deposit of up to 1 1/2 months
rent and 1 forward month's rent. (In extreme cases, you can provide 2
months forward rent with the permission of DCA)
The applicant cannot be assisted with both back rent and relocation to a
new unit.
+ All security deposits paid by HPP are grants to the tenants (unless it is a
• Security Deposit Only: permanently disabled or veteran household who just
obtained a Section 8 or VASH voucher.

* HPP was designed as a "one-time assistance program"
. A household should not be assisted more than once unless the
problem causing the eviction is different
n Any household receiving assistance more than once must
receive a loan payable to DCA— (0% interest with a 60
month repayment agreement).
® Staff must contact DCA via e-mail prior to determining
eligibility to see if the household was assisted before with HPP
II name of adult household members, social security numbers of
adult members and current address using the Excel format.

Missing Documentation:
® "Seven Day Letter": you have 7 days to provide the following information
(a detailed list of what is required) — failure to comply with same will
result in your application being deemed ineligible.
• Never tell a client that they are ineligible for HPP assistance verbally.
• Complete the Ineligibility Letter on your agency letterhead, identify all
of the reasons the applicant was denied. Mail it to the applicant
n Applicant may request a Fair Hearing within 15 days of the date of the
Ineligibility letter
• Hearings are held before an Administrative Law Judge
You will need to testify

• Applicants residing in properties owned by your agency, subsidiary or
affiliated organization are ineligible
• Households who have entered into a repayment agreement are ineligible
for receiving funds for arrears — they may only receive a security deposit
and first month's rent
• Households receiving any type of rental assistance are ineligible
• Mortgage costs or other expenses needed by homeowners for fees,
taxes, or other costs of refinancing a mortgage are ineligible
• Cannot provide assistance with both arrears and relocation assistance to
a new unit

Required Documentation:
Income: Proof of current income (four weeks prior to the application date).
• Earned income —4 weekly consecutive pay stubs or 2 biweekly pay stubs.
Unearned Income:
• Social Security benefits. Printout of award letter from Social Security
• Unemployment: Printout from NJ Department of Labor and Workforce
• Temporary Disability Benefits / Private Insurance: Check stubs or statement from
benefit source. If benefits are pending get a letter from the source projecting the
benefits that recipient will receive in the future including a start date.
• Child support: Copy of the court order or a copy of the probation records. Look
for arrearages, average year to date and the history of payments.
• Pension: A letter from the source of the pension or check stubs.
9 Veteran's Benefits: A statement from the Veterans Administration or check stubs.

Photo ID for everyone listed on the lease
• Current NJ Motor Vehicle issued Photo driver's license or non-driver's
license, Valid County or City id; Valid Veteran's id
• Social Security Cards for Everyone in the Household
• Birth Certificates for Everyone in the Household
Referral sources for potential clients:

County and local government agencies including County Continuum
of Care
3 NJ211
3 Landlord/tenant court (as part your grant it is imperative that make
contact with the Judge and his staff in order to make them aware of
the program)

• Application Process
• Intake over the phone (anyone who appears to be eligible should be
scheduled for a meeting). Make sure that you inform the caller what
they need to bring to this appointment — social security cards and
birth certificates for everyone in the household; Current Id; proof of
household income (documentation for the last 30 days);summons or
warrant of removal; lease; bank statements; and proof of hardship.
• Appointment
Screening sheet
Monthly budget
Authorization of Release of Information
Declaration of Citizenship
Certification of Zero Income (if applicable)

Population(s) Served
Social and economic status
Family relationships
Work status and occupations

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Goals are to keep families and individuals housed and safe and to provide diversion from shelter, homelessness prevention, shelter as necessary, and rapid resolution of a housing crisis to minimize trauma. Rapid re-housing will be a viable option for all in shelter and for those in a temporary diversion situation. Homeless prevention services will continue for the participants able to retain their housing and eligible for such service. Those clients in a longer-term diversion situation and not in need of rapid re-housing will receive service supports for up to ninety days to ensure their housing stability. Ongoing service supports will be provided for all others for longer durations possibly up to a year, depending on the assessment, need, and individual circumstances.

This will happen with financial assistance, linkages to appropriate services and most importantly case management. Rapid Resolution case management is an approach that includes some aspects of the diversion process. It takes place during the initial contact with Family Promise of Warren County (FPWC). A Housing Stability Case Manager initiates an exploratory conversation with the family to brainstorm practical solutions for moving from homeless to housed in a hurry. Clients are prompted to identify safe housing options based on their own available resources, not those of the homeless response system. To help ease the transition out of homelessness, FPWC may offer families a flexible combination of short-term services and, as appropriate and, if eligible rapid re-housing services. This process will be new to Warren County, so projections of time for participants to become housed are based on FPWC experience with other housing programs. It is anticipated that most participants will become housed within 30 days and not return to homelessness within a year. The minimum service time is calculated to be 90 days. Support services will be reassessed and modified on an ongoing basis. The continued need for support services will be evaluated at 90 days. If the household is not ready for discharge, the services will continue and reassessed monthly at a minimum. Support services would terminate at a maximum participant time of twelve months unless funding permits otherwise. The Homelessness Prevention Program, Tri County CoC Rapid Re-Housing Program, and the Homelessness Prevention and Rapid Re-Housing Program, the FEMA Emergency Food and Shelter Program and hopefully the Warren County Basic Needs Program (grant application is still pending as of this writing) will all coalesce so that the best program and service administered by FPWC is utilized.

Based on the agency's experience operating these programs, the highly experienced staff, and the leverage of government funders and supporters Family Promise of Warren County (FPWC) is capable of meeting these goals. FPWC already has a significant number of stakeholder partnerships established as well as relationships with local landlords, an important aspect that will be necessary for an effective program. Rapid Resolution models and interventions are not new. They have been working successfully with the Veterans Administration Supportive Services for Veteran Families programs since 2011. Rapid re-housing (RRH), not to be confused with Rapid Resolution, is also proven to be successful, and FPWC has been operating RRH programs since the model's inception in 2009. Our Rapid Resolution program will work to help a household identify an immediate safe place to stay within their network of family, friends, and other social supports, even if that solution is temporary. FPWC and other linked partners will then, as appropriate, provide wraparound services and supports, possibly financial also, to help the individual or family find stable long-term housing to include supplemented services from the FPWC programs mentioned above as well as those of stakeholders and partners. Those households who do not have alternative housing options will be quickly connected to existing emergency or crisis housing resources, i.e., County Social Services and/or 211 to ensure their immediate health and safety needs are met. At the same time, a resolution plan will be developed by the FPWC Rapid Resolution team in close collaboration with involved agencies while Rapid Resolution services continue. A flowchart will be included to outline the features and steps that the FPWC Rapid Resolution program will provide.

We are proud to say we get results. Family Promise provides these essential services for many who have nowhere else to turn. With your help, our Interfaith Hospitality Network (IHN) rotational shelter program provided 2,000 bed nights and served more than 6,000 meals annually to homeless families and children. We fully intend to re-open the IHN program once the pandemic subsides. We recognize the value of keeping families safe and together, which prevents the trauma of prolonged homelessness and uncertainty.

Family Promise of Warren County has been providing homelessness prevention and re-housing services since 2009. On average, we assist 133 people per year with re-housing services and 74 people with homelessness prevention assistance.
What's next is to bolster these programs with the Rapid Resolution and privately funded evidence based rapid re-housing programs so that housing stability is ensured. The goal is to stably house families and individuals by addressing participant issues that lead to housing insecurity including extraneous matters.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time


Family Promise of Warren County Inc

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Family Promise of Warren County Inc

Board of directors
as of 09/19/2023
SOURCE: Self-reported by organization
Board co-chair

Bradford Day, Esq

Retired Prosecutor

Term: 2021 - 2024

Board co-chair

Marinell Brzostowski

Easter Seals of New Jersey

Term: 2021 - 2024

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 11/20/2020

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
Decline to state
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data


No data

Equity strategies

Last updated: 09/19/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.