SILVER2022

Word Keepers Inc

aka WORD KEEPERS OF CLERMONT FL INC   |   Clermont, FL   |  http://wellofhope-thriftstore.com

Mission

Train,Restore, Educate and Equip individuals and families focusing on health and community growth

Ruling year info

2006

President

Michael Hopewell

vice-president

Christine Hopewell

Main address

PO BOX 138233

Clermont, FL 34713 USA

Show more contact info

EIN

20-4593991

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

The Joy of Giving

Well of Hope Food Bank main concern is providing food to over 700 families a month in the 4 corners demographics of Central Florida that is hurt with some of the highest unemployment numbers and highest food insecurity number in the state of Florida. Well of Hope Food Bank is the only food bank in Central Florida with USDA contracts for 4 differnt counties of florida.
Lake County
Polk County
Orange County
Osceola County

Population(s) Served

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    700 low income or working poor familes and individuals

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes, Community meetings/Town halls, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    we updated to digital documentation that allows us to contact our families in real time concerning updated info and opportunities to come and receive donated food. example Recntly a truck of 200 watermellons was donated to us and we were able to text our families and in less that 2 hours all the mellons had found a new home.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Input from our families lets us understand the different foods they eat also different recipes we can share from the different and unique cultures we serve on the ways of preperation of the food .

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    language barrier,

Financials

Word Keepers Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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Word Keepers Inc

Board of directors
as of 09/23/2022
SOURCE: Self-reported by organization

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/18/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

The organization's co-leader identifies as:

No data

Race & ethnicity

Gender identity

 

Sexual orientation

Disability