GOLD2023

HEARTS FOR HOMES

Repairing Homes, Changing Lives

aka H4H   |   Denton, TX   |  www.heartsforhomes.org

Mission

Improving the living conditions of low-income senior homeowners, age 60 and older, in Denton County, Texas.

Ruling year info

2014

Founder & Executive Director

Susan Frank

Main address

826 East McKinney Street

Denton, TX 76209 USA

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EIN

20-4637974

NTEE code info

Home Improvement/Repairs (L81)

Housing Rehabilitation (L25)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

No Cost Home Repairs

Hearts for Homes is a largely volunteer organization, which holds frequent project work days. Repairs on homes range from yard clean-ups to house painting to plumbing repairs to electrical repairs to roofing repairs. Hearts for Homes coordinates skilled and unskilled volunteers as well as various business partners who work together to make necessary home repairs for qualified seniors in need in order to afford needy, elderly homeowners a well-functioning and comfortable home in which to age in place.

Population(s) Served
Seniors

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to improve living conditions for low-income senior homeowners, ages 60 and older, in Denton County, TX. Our goal is to afford struggling elderly homeowners the ability to age in place independently in a home that is safe, comfortable and well-functioning by provide no-cost home repairs, maintenance and safety modifications.

Hearts for Homes engages an army of volunteers and partners with area businesses, city leaders, religious organizations and more to manage home repairs for about 100 seniors annually. Once a senior qualifies for our services, they remain in our service until they no longer reside in that house. This builds trust and consistency for our elderly homeowners and allows us to assist them as they age in place to mitigate fall risks, structural deterioration and much more so they can live out the final chapter of their life story safely and with dignity.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

HEARTS FOR HOMES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HEARTS FOR HOMES

Board of directors
as of 06/20/2023
SOURCE: Self-reported by organization
Board chair

Mr. Brett Walford

Fisher59 Properties

Term: 2023 - 2025

Janet Shelton

CPA, Southern Stretch Forming

Susan Frank

Founder & Executive Director, Hearts for Homes

Mike Vance

DATCU Credit Union

Donna Raney

AgeUcate

Lisa Cave

Branch Manager, Point Bank

Don Armstrong

Consultant

Barbara Ingraham

H4H client

Andy Braack

Community Loan Officer, First United Bank

Ron Strelke

Owner, Force Home Services

Sam Williamson

Assistant Director of Assessment, University of North Texas

Brett Walford

President, Fisher59 Properties

Teresa Starrett

Retired Educator

Jeff Bennett

Owner, Access Overhead Door

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 5/11/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 05/11/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.