PLATINUM2023

CINCO CHARITIES INC

Building a community of care and support.

aka The Ballard House   |   Katy, TX   |  www.theballardhouse.org

Mission

Our mission is to provide temporary no cost housing in our community with a warm, safe environment for individuals and their families who are hospitalized or receiving treatment for a serious medical condition.

Ruling year info

2008

Executive Director

David Brown

Main address

21421 Cinco Park Rd

Katy, TX 77450 USA

Show more contact info

EIN

20-4709479

NTEE code info

Health Support Services (E60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Ballard House is a non profit that offers no cost housing for patients and their families who have traveled to the Houston area to receive treatment for a life threatening condition. Most of our guests are cancer or transplant patients. The Ballard is a 40,000 sf facility that serves up to 40 families per night, and as such needs continual ongoing support to fund operations and maintenance.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Temporary Housing and Support Services

Cinco Charities and The Ballard House provides free temporary housing to patients and their families visiting the Houston area for treatment of life-threatening illnesses.

Population(s) Served
Adults

Where we work

Affiliations & memberships

Certified Hospitality House through HHN 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of overall donors

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses

Related Program

Temporary Housing and Support Services

Type of Metric

Other - describing something else

Direction of Success

Increasing

Number of groups brought together in a coalition/alliance/partnership

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Katy Charities Serving together have compassion for and seek to serve the underserved.

Number of coalition meetings

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of testimonies offered

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of hours of training

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

Through the Healthcare Hospitality Network.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We had to reduce occupancy in 2020 due to Covid.

Number of families served

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The dip in 2018 is due to The Ballard House being under construction due to damage done by Hurricane Harvey. Likewise, we reduced occupance in 2020 due to Covid.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of attorney volunteers

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Mark Wilson

Number of training events conducted

This metric is no longer tracked.
Totals By Year
Related Program

Temporary Housing and Support Services

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Number of chronically ill patients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses

Related Program

Temporary Housing and Support Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Covid had an effect on our numbers

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

It's our mission to be a "home away from home" while our guests are in the Houston area fighting a life threatening illness. We offer now 40 guests suites and many common areas. Our community has supported us by volunteering, bringing meals for the guests as well as supplies.

Our strategy is to spread the word of our mission through social media, community outreach, community participation and fundraisers to garner support for the ongoing operational and maintenance costs as well as developing a strategic investment strategy eventually to build an endowment to provide annual support.

We are celebrating our 10-year anniversary this year and have been able to accommodate over 83,000 guest room nights total over the life of the charity. In addition, our community provided us with 6,825 volunteer hours in 2022.

The Ballard House has provided a home away from home for guests across the globe. This year we have surpassed offering 83,000 nights of lodging in a beautiful, "Texas Hill Country" style home. The hospitality of our volunteers, church groups, community groups and individuals help our guests feel like they have friends and family walking with them through this difficult season of their lives. In 2017, The Ballard House took on massive flooding during Hurricane Harvey and sustained damages in excess of $600,000. Through a flurry of community support and multiple consecutive fundraisers, we were able to rebuild and even move directly from rehab into expansion. Originally conceived as no more than 6-12 rooms, The Ballard House opened in 2013 with 24 guests' suites, a chapel, a library, a family room, a conference room, a foyer, a kitchen, a dining room, and a living room. Harvey wiped out everything on the first floor, and shut us down from September to May of the following year. In December of 2018, we opened our expansion which added 16 more guests' suites, another kitchen and living area, as well as an on-site managers apartment and commercial laundry facility.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

CINCO CHARITIES INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CINCO CHARITIES INC

Board of directors
as of 05/25/2023
SOURCE: Self-reported by organization
Board co-chair

Fabiola Duenas

Keller Williams Premier

Term: 2023 - 2025


Board co-chair

Candace Cross

Keller Williams Premier

Term: 2019 - 2024

Fabiola Duentes

Denise Einkauf

Joe Lance

Keiko Davidson

Candice Cross

Chris Hiller

Melissa Moody

Rob Schaefer

Rick Leiby

Dan Burn

Karen Norwood

Vivien Bond

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/25/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

Equity strategies

Last updated: 12/29/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.