NEW LONDON HOMELESS HOSPITALITY CENTER INC

New London, CT   |  www.nlhhc.org

Mission

The Homeless Hospitality Center provides hospitality, shelter and a bridge to permanent housing for adults experiencing homelessness in southeastern Connecticut.

Ruling year info

2006

Executive Director

Catherine Zall

Main address

730 State Pier Rd P.O. Box 1651

New London, CT 06320 USA

Show more contact info

EIN

20-5606908

NTEE code info

Homeless Services/Centers (P85)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Homelessness is complicated in part because it is not just one thing. There are various types of homelessness — some can, with enough resources, be reduced dramatically and other forms of homelessness will continue as long as we have people living in poverty. Where we still have much work to do, is in developing effective supports for the great number of people who experience short-term homelessness. This cycle of homelessness will not end until we as a nation eliminate poverty or provide comprehensive financial supports for people with very limited income.

We should, of course, work on ending poverty. But while we wait for larger changes in the way our society is structured, we must address the needs of people who fall into homelessness. We can, at the very least, make homelessness a short-term disruption rather than the start of a downward spiral.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Shelter

We provide short-term shelter to any adult seeking it. Shelter is the base from which other services are provided. We provide a place of hospitality and welcome.

Population(s) Served

We work with shelter guests, local landlords and other agencies to return people as quickly as possible to permanent housing. Research shows -- and our experience bears it out -- that people can best tackle the issues that led to their homelessness from the comfort and privacy of their own home.

Population(s) Served

Our seven-bed respite center provides shelter and support for people with chronic or acute healthcare issues. They range from broken bones to pneumonia to cancer.

Population(s) Served

Whenever possible, we work to ensure that individuals experiencing homelessness are diverted from shelter. Program staff help identify alternate programs our housing, so that a shelter stay can be avoided.

Population(s) Served

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goals are to provide a place of hospitality and shelter for adults experiencing homelessness in Southeastern CT. We also want to ensure that shelter stays are as brief as possible, and that our guests are rehoused in under 30 days. We want to help people address the underlying causes of homelessness (poverty, addiction issues, mental health issues, etc.), so that the individuals we serve can escape homelessness and remain permanently housed. Where possible, we want to help individuals find alternatives to entering the shelter, but utilizing diversionary services to connect individuals with programs to address underlying issues, or identify family, or friends with whom they can stay.

-Diverting individuals from shelter when possible by helping individuals find an alternative to entering shelter (staying with family, finding a sober house, entering a treatment program).

-Offering emergency shelter services to those who cannot be diverted. Offering hospitality and hope to adults experiencing homelessness in southeastern Connecticut.

-Providing one-on-one supports needed to help people address the underlying issues that led to their homelessness

-Offering practical supports, such as employment assistance, transportation, prescription co-pays, work clothes, replacement ID's, etc...

-Helping individuals locate affordable, rental housing. Assisting guests with first month's rent and security deposit.

-Owning and maintaining properties that allow us to provide affordable rental units.

-Providing a 7 bed respite center where guests with chronic or acute medical needs can recuperate.

-During the winter months, offering a warming center where individuals experiencing homelessness can find a warm, safe place to sleep even when our shelter is full.

-Well-trained and compassionate staff members who provide trauma informed services to guests.

-We have a 40 bed shelter and 7 bed respite area located at 730 State Pier Rd. in New London. In 2019, we opened our expanded Help Center and improved respite area.

-We connect with community partners, so that services are not duplicated.

The roots of the New London Homeless Hospitality Center date back to 2006, when 2 homeless men died from the harsh winter conditions after New London eliminated its social service department. Community leaders came together and formed the Homeless Hospitality Center to provide emergency shelter for adults in New London County. Prior to 2013, HHC operated in temporary quarters in downtown New London. In 2013, HHC moved to its current location at 730 State Pier Rd. in New London, CT. In June of 2019, we opened our expanded Help Center and an improved Respite Center. We continue to focus our efforts on our diversion efforts (finding alternatives to shelter for those who are homeless, such as staying with family or friends or going to a sober house) and our rapid rehousing efforts (making sure that guests find permanent housing as quickly as possible). For those who do come into shelter, our goal is to have those individuals rehoused as quickly as possible.

We work with dozens of community partners to make sure that our guests are receiving the full extent of services and help they need without duplicating services in the community.

Financials

NEW LONDON HOMELESS HOSPITALITY CENTER INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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NEW LONDON HOMELESS HOSPITALITY CENTER INC

Board of directors
as of 11/15/2019
SOURCE: Self-reported by organization
Board chair

Matthew Barrett

Connecticut Association of Healthcare Facilities

Term: 2018 -

Steven Crook

General Woodcraft, Inc.

Mary Lenzini

VNA of SE CT

Tom Clark

Clark Instruments

Marc Ekcstrand

Temple Eman-El

Sandy Greenhouse, MD

Gales Ferry Medical Group

Susan Hermanson

Volunteer at NLHHC

Kimberly Turner-Haugabook

Leeway, Inc.

LeeAnn Page

United Children and Family Services

Tom McConnell

Volunteer at NLHHC

Kent Sistare