National Emergency Medical Services Museum Inc
Your Story is Our Story
Programs and results
What we aim to solve
The National EMS Museum supports the work of first responders across the country by creating a place of legacy, reflection and innovation. Through The National EMS Museum visitors can learn about the history of the emergency medical services, current issues facing the emergency medical services today and engage in education programs and exhibitions that inspire innovation for the future.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Traveling Exhibitions
Providing an opportunity for the public to engage in EMS related artifacts and archival material through thoughtful exhibitions in local museums and community hubs
Virtual Museum and Digital Archives and Library
This program opens the world of EMS to anyone with access to the internet. Visitors can explore exhibitions created by volunteers in the virtual museum and navigate to the research library and archives to continue their exploration with more in-depth resources that have been digitized through special project funding since 2018.
Where we work
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of donors retained
This metric is no longer tracked.Totals By Year
Type of Metric
Other - describing something else
Direction of Success
Increasing
Number of new donors
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of return website visitors
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Increase in research requests and independent research within our digital archives and library. Increased visitorship to our virtual museum exhibitions.
Number of new website visitors
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Metrics have increased due to new virtual exhibitions launched and continuing contributions to our digital archives and research library that allow more researchers to access our collection material.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The National EMS Museum aims to foster an appreciation for the work of first responders while highlighting the diverse history of the emergency medical services in the United States.
The National EMS Museum strives to connect communities and first responders through exhibitions and programs, while supporting EMS education across the country and honoring current and previous responders.
In the next decade we hope to create a network of museum partners that support NEMSM's work in each state across the United States and produce exhibitions to visit communities across the country while supporting responder wellbeing and education.
What are the organization's key strategies for making this happen?
Create meaningful exhibitions for our visitors/users
Develop quality educational programs for families, youth and practitioners
Offer mental health support through museum based program
Maintain an accessible archives of historic and current documents for use by industry and community leaders and researchers.
Collect and preserve artifacts relevant to the history of the emergency medical services
What are the organization's capabilities for doing this?
The National EMS Museum has hired a museum-trained consultant with experience in educational programing, exhibition development, and collection management. Our director is also working with leaders in the museum field to develop a framework for museum therapy to be implemented across institutions as part of her PhD research and degree requirements.
Our board consists of EMS industry leaders, from service and organizational leaders to support staff and industry vendors, as well as emerging and mid-career non-profit professionals and educators. The board is connected and experienced in emergency medical services and disaster response and community education. Through connections with colleagues and partners the board of the National EMS Museum is able to create opportunities to engage new communities in the Museum's activities and programs
The volunteers of the National EMS Museum represent a diverse group of individuals from young students to retired professionals, from a diverse ethnic and social-economic background, as well as diverse geographic locations. The volunteer corps represent the history and future of the emergency medical services in a kaleidoscope of ways.
The National EMS Museum intern group represents students at the cross-roads of higher education and emerging professionals. Interns serve for one semester, many continue on as volunteers and engage with the public and the volunteer corps regularly creating a network of support and encouragement for both volunteers, staff and interns.
It is the hope of the senior leadership that the diversity of the members and volunteers at the National EMS Museum encourages donors to support the programs and operations of the only museum dedicated to the national story of EMS in the United States. As we work on a shoestring budget every year to accomplish our goals and look to improve opportunities to engage more substantial funding now and in the future.
What have they accomplished so far and what's next?
Create engaging and inspiring exhibitions and programs to share the unique history of the emergency medical services while increasing donor and membership support significantly in the last three years.
In the next three years we hope to cultivate relationships with key stakeholders that will ensure financial stability for the organization. Continue to collect and preserve artifacts, oral histories and archival material relating to the history and innovation of EMS and to continue to grow in our commitment to diversity and equality within our organization and the EMS field through actions like volunteer and board participation, lending voices and support to important industry initiatives and engage more communities in the museum's research, exhibitions and programs.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals, learn about other areas where we can offer support
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
National Emergency Medical Services Museum Inc
Board of directorsas of 07/28/2023
Dr. Jon Krohmer
retired
Term: 2022 - 2023