Rebuild Upstate
Homes. Community. Dignity.
Programs and results
What we aim to solve
Homeowners whoa re elderly, low-income, or disabled lack funds and abilities to repair homes themselves. This can lead to unsafe environments, increased falls, mold presence, and other health issues. By performing critical repairs, we can keep homes safe and make sure the homeowner has the option to stay in their home. A lack of affordable housing units is prevalent in our service area. Rebuild Upstate protects an existing home and preserves an affordable housing option for the community.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Home Repair
Rebuild Upstate offers home repair for elderly, disabled, and/or low income residents of Anderson, Greenville, Oconee, and Pickens Counties. Repairs are performed by mostly volunteers.
Where we work
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Economically disadvantaged people, People with disabilities, Veterans
Related Program
Home Repair
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
This metric represents the total number of homes repairs and households served.
Number of facilities improved
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Economically disadvantaged people, People with disabilities, Veterans
Related Program
Home Repair
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Economically disadvantaged people, People with disabilities, Veterans
Related Program
Home Repair
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Due to COVID-19, Rebuild Upstate saw a decrease in volunteers in 2021. Safety of homeowners and volunteers remains our highest priority.
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Related Program
Home Repair
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Rebuild Upstate exists to make homes safer, healthier, and more livable. Our repairs contribute to health outcomes such as reducing falls, removing mold, and making sure each homeowner has the option to continue to live in their home in the future. Rebuild Upstate also serves to preserve existing affordable housing units by empowering homeowners to stay in the most affordable housing they have - the one they already own.
What are the organization's key strategies for making this happen?
Rebuild Upstate performs critical repairs that increase accessibility, decrease harmful presence, and preserves existing structure. Rebuild Upstate uses volunteers to perform repairs, which ensures more funds can be spent directly on materials for each homeowner. Rebuild Upstate serves each homeowner holistically. By performing an average of 3 projects per home, Rebuild Upstate ensures the home is as safe as it can be and addresses root causes of disrepair. In addition, Rebuild Upstate provides each homeowner with referrals to other community agencies.
What are the organization's capabilities for doing this?
Rebuild Upstate is a licensed residential contractor in South Carolina. Each staff member is trained in volunteer management and safety protocols. Core staff who serve directly with homeowners receive training on mental health first-aid. Rebuild Upstate has extensive relationships with municipal and community agencies in the communities where we serve.
What have they accomplished so far and what's next?
In 2022, Rebuild Upstate served 109 homeowners and completed 582 unique repair projects. Rebuild Upstate has established a robust volunteer program to meet our demand for repairs. The organization has helped 1,350+ households access safer, healthier homes.
Rebuild Upstate has created safer, healthier, and more livable homes. Mrs. S, a homeowner, shared her testimony.
Mrs. S prayed for a way to fix her leaking roof. The moisture from the leak was causing mold growth in her home which was causing health problems and even hospitalization, for herself and the 7 grandchildren that live with her.
As a result of having her roof repaired by Rebuild Upstate volunteers, Mrs. S has not been to the ER since. Now, her family can focus on spending time with one another and doing what they love: like cooking and focusing on education.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Rebuild Upstate
Board of directorsas of 01/23/2024
Mrs. Megan Finnern
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 02/24/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.