PLATINUM2022

Catholic Charities, Diocese of Trenton

Renewing Lives, Restoring Hope

Trenton, NJ   |  www.catholiccharitiestrenton.org

Mission

Catholic Charities, Diocese of Trenton, inspired by the Scriptures as reflected in Catholic Social Teaching, alleviates human suffering and improves the quality of life of individuals and families, especially the poor and vulnerable, through service, advocacy, and community building.

Ruling year info

1946

Executive Director

Mrs. Marlene Lao-Collins

CFO

Mr. George Bontcue

Main address

383 West State Street

Trenton, NJ 08607 USA

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EIN

21-0634494

NTEE code info

Personal Social Services (P50)

Mental Health Treatment (F30)

Family Violence Shelters and Services (P43)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Children, Youth & Families

Mobile Response and Stabilization Services (MRSS)
A 24/7 comprehensive program designed to address emotional and/or behavioral issues requiring timely interventions. Available to Mercer County youth up to the age of 21. Provides face-to-face service delivered at the child’s home, foster or adoptive home, school or at another mutually agreed upon location. Initial contact is made through PerformCare to obtain basic information before referral to appropriate MRSS staff.
Mercer County: 55 North Clinton Avenue, Trenton, NJ 08609 – 877-652-7624

In-Home Foster Care
Ensures safety and enhances permanency for at risk children under child protection supervision due to abuse or neglect.
Mercer County: 1239 Parkway Avenue, Suite 102, Ewing, NJ 08628 – 609-394-5157

Domestic Violence Services
Domestic violence services are provided through Providence House, offering confidential 24-hour hotline services, counseling, education, specialized children’s programs, legal advocacy and a Safe House in both Burlington and Ocean counties at no cost to victims and their children.
Burlington County: Outreach Center: 595 Rancocas Road, Westampton, NJ 08060 – 856-824-0599
Ocean County: Outreach Center: 88 Schoolhouse Road, Suite 1, Whiting NJ 08759 – 732-350-2120

Counseling
Clinicians provide skilled, intensive individual counseling including support, options, education and therapeutic intervention. Domestic Violence support groups and assistance in acquiring and maintaining violence-free housing is also offered through the Outreach Offices of Providence House.
Burlington County: Outreach Center: 595 Rancocas Road, Westampton, NJ 08060 – 856-824-0599
Ocean County: Outreach Center: 88 Schoolhouse Road, Suite 1, Whiting NJ 08759 – 732-350-2120

Emergency Safe House
Confidentially located, emergency Safe House program, enabling victims and their children to escape danger and begin the healing process.
24-Hour Hotline
For victims and their children in need of crisis counseling and/or a safe haven from abuse, as well as information, appointments and referrals.
Burlington County: 877-871-7551 or 609-871-7551
Ocean County: 800-246-8910 or 732-244-8259

Legal Advocacy
Offers court accompaniment and support to victims, as well as advocacy and referrals.
Burlington County: Outreach Center: 595 Rancocas Road, Westampton, NJ 08060 – 856-824-0599
Ocean County: Outreach Center: 88 Schoolhouse Road, Suite 1, Whiting NJ 08759 – 732-350-2120

Childrens’ Programs
Childrens’ counseling programs are offered both in the Safe House as well as in the Outreach Office and include various forms of art and play to help children express their feelings and heal from the abuse in their homes. One such counseling program is PALS (Peace: A Learned Solution), offered to children ages 3-12 who have been exposed to domestic abuse.
Burlington County: Outreach Center: 595 Rancocas Road, Westampton, NJ 08060 – 856-824-0599
Ocean County: Outreach Center: 88 Schoolhouse Road, Suite 1, Whiting NJ 08759 – 732-350-2120

Specialized Programs
These include: Job training, education, parenting classes, community awareness presentations, Domestic Violence Response Team (DVRT) and Domestic Violence Liaison Program.
Burlington County: Outreach Center: 595 Rancocas Road, Westampton, NJ 08060 – 856-824-0599
Ocean County: Outreach Center: 88 Schoolhouse Road, Suite 1, Whiting NJ 08759 – 732-350-2120

Family Care
Addictions intervention services for parents whose children are under child protection supervision due to abuse or neglect. (see also Addiction Focused Treatment)
Mercer County: 1239 Parkway Avenue, Suite 102, Ewing, NJ 08628 – 609-278-1213

Natural Parent Support
Provides intensive clinical case management services to families and kinship systems identified by the Department of Child Protection and Permanency – DCP&P (formerly known as DYFS) as candidates for reunification.
Mercer County: 1239 Parkway Avenue, Suite 102, Ewing, NJ 08628 – 609-278-1213

Milepost
Provides treatment and support services for high risk children and youth who have demonstrated behavioral problems.
Mercer County: 1239 Parkway Avenue, Suite 102, Ewing, NJ 08628 – 609-586-4123

Supervised Visitation
Provides professionally supervised visits between children and non-custodial parents. Families are generally referred by the Court. Services include observation and monitoring by trained supervisors.
Burlington County: 115 West Pearl Street, Burlington NJ 08016 – 609-394-5157

Parenting, Anger-Management and Healthy Marriage Classes
These classes and support groups are offered at various locations and are facilitated by El Centro staff. El Centro is a multi-service, family-focused community building program based in Mercer County that focuses on the needs of the Latino community.
Mercer County: 327 South Broad Street, Trenton NJ 08608 – 609-394-2056

Intensive Family Support Services (IFSS)
Provides consultation, psycho-educational and family support groups, respite care, advocacy and service linkage to families with members experiencing a serious mental illness.
Burlington County: 25 Ikea Drive, Westampton NJ 08060 – 609-267-9339 x 2826

Parenting Education Workshops
These workshops are offered through the Family and Community Services program in Burlington County. Additionally, this program offers counseling and support by licensed, credentialed clinicians to children and adults experiencing depression, conflicts and marital difficulties.
Burlington County: 25 Ikea Drive, Westampton NJ 08060 – 609-267-9339

Legal Assistance Services
Catholic Charities can help you complete immigration petitions and translate documents. We also provide immigration information and referral.
Burlington and Mercer counties: 327 South Broad Street, Trenton NJ, 08608 – 609-394-2056
Monmouth and Ocean counties: 200 Monmouth Avenue, Lakewood NJ, 08701 – 732-363-5322 x3236

The programs of Immigration Services help immigrants adapt to American customs and lifestyles. Department of Justice (DOJ)-accredited case managers provide civil legal assistance that is recognized by the Department of Justice. Programs are offered in Burlington, Mercer, Monmouth and Ocean Counties. Services are available in both English and Spanish. Programs are offered through Catholic Charities’ Community Services and El Centro — a comprehensive resource center for Latino families in Trenton and adjacent communities.

Citizenship and Naturalization Classes
We offer evening citizenship classes to prepare you for naturalization.
Mercer County: 327 South Broad Street, Trenton NJ, 08608 – 609-394-2056

English as a Second Language (ESL) Classes
In collaboration with St. Francis Community Center, we offer classes to help non-English-speaking immigrants with English language skills.
Mercer County: 327 South Broad Street, Trenton NJ, 08608 – 609-394-2056
Ocean County: 200 Monmouth Avenue, Lakewood, NJ, 08701 – 732-363-5322

Educational/Enrichment Services
In partnership with other county and community agencies, we offer immigrants in Ocean County educational services, including parenting and GED classes.
Ocean County: 200 Monmouth Avenue, Lakewood NJ, 08701 – 732-363-5322

El Centro
Founded in 1999, El Centro has been a trusted resource in the Spanish-speaking community for those seeking help with basic needs, job training, ESL, parenting classes and immigration services. No appointments are required and most services are offered free of charge.

El Centro provides experienced, Department of Justice (DOJ)-accredited immigration services and has helped many residents achieve citizenship and naturalization. Legal assistance for immigration services requires a modest fee.
As part of the Latino community, El Centro’s annual events draw thousands. Events include:
An annual Health Fair
A Three Kings celebration
A Procession of the Cross through Trenton on Good Friday
Children also receive assistance through mentoring and after-school programs, as well as a two-week summer camp program.
For more information on El Centro and the services it provides, call 609-394-2056.

Population(s) Served
Family relationships
Social and economic status

Where we work

Affiliations & memberships

Council on Accreditation 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of grants awarded

This metric is no longer tracked.
Totals By Year
Related Program

Children, Youth & Families

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Strategic Plan will establish metrics to correlate with priorities. Additionally, each board and management committee will identifying stakeholders, identify how each standing agenda item addresses the stakeholder's needs and recommend indicators of success.

2022 Actions:
• Parish Engagement
We will reconvene the ad-hoc group since there were some suggestions from the retreat to incorporate for 2022.
• Social Media
D&M to add additional robust metrics to see where we are with demographics and other data.
• Financial Sustainability
Additional fiscal reports will be created and analyzed at regular intervals for real time data on performance versus budget assumptions.

Outlined below is a summary of our existing Strategic Plan, including the Strategic Initiatives that we will pursue, as well as our Strategic Enablers, which will be critical to the success of the Plan. As noted above, our Key Strategic Goals for 2022, combined with the Balanced Scorecard and Key Performance Metrics, will provide the empirical data that will measure how well we are performing relative to the most important components of our Strategic Plan. We will report our results to the Board at each meeting as part of our strategic update. The summaries provided below are consistent with the narrative included in the “Restoring Dignity, Giving Hope” materials.

We will provide an overview of all of our services highlighted in the campaign, including:
Children and Families: Our focus is on strengthening families, particularly economically vulnerable families or those impacted by violence or trauma. We are currently operating above capacity, and we need help. Each year Children and Family Services sees more than 12,000 people, offering trauma and abuse counseling services to those experiencing domestic violence and crisis intervention for adolescents and their parents.

Community Services: New Jersey’s cost of living in the third highest in the nation, so it is only to be expected that we assist more people through these services than any other within the organization. The percentage of working families seeking food assistance has increased dramatically. Our programs support immediate basic needs while providing opportunities for people to develop financial literacy, marketable job skills and secure permanent, affordable housing.

Parish Social Ministry: We are positioned to expand our relationships with the 99 parishes in the Diocese of Trenton. There is a substantive opportunity for us to partner with a larger number of the parishes in our Diocese to enhance their ability to assist those in need in accordance with Catholic Social Teaching. We will be supported by the fact that we already work with a number of parishes and believe that a focused initiative will provide the opportunity to grow beyond our current position. At the Retreat, we will present our plan for expanding those services. Any incremental initiatives beyond the existing Parish Ministries will require incremental capital.

Immigration services: Continues to grow in response to the needs in our Diocese. Our Department of Justice (DOJ) - accredited case managers provide civil legal assistance. We also provide citizenship and naturalization classes, English as a Second Language (ESL) class, job training, food, and clothing. We currently have a number of parish relationships already in place and are providing services.

Other areas of consideration are as follows:
Identifying New Partnerships: Our partnership network is strong and continues to grow. Our partnerships include hospital and human service organizations with which we collaborate, federal and state government

We have secured $4.7M to-date in campaign donations.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    People from all backgrounds and all religions are provided compassion and skilled services through 80 programs in Burlington, Mercer, Monmouth, and Ocean Counties.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Catholic Charities, Diocese of Trenton
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Catholic Charities, Diocese of Trenton

Board of directors
as of 04/13/2022
SOURCE: Self-reported by organization
Board co-chair

Mr. John Tesoro

Catholic Charities, Diocese of Trenton

Term: 2020 - 2023


Board co-chair

Mr. J. George Reilly

Reilly Financial Group

Term: 2019 - 2023

Josephine R. Esquivel

Vladimir St. Phard

Customized Benefit Solutions, Inc.

Jack V. V. Kirnan

Kirnan Coaching Associates, LLC

Stanley J. Koreyva

Ocean First Bank

Martin R. Hernandez

Michael W. Herbert

Parker McCay

John J. Kuchinski

Caroline R. Taylor

Atlantic Lining

Natalie A. Ghaul

NJ Legislative

Most Rev. David M. O'Oonnell

Bishop, Diocese of Trenton

Brenda L. Rascher

Executive Director, Diocese of Trenton

Rev. Msgr. Thomas Gervasio

Vicar General

Thomas Puza

M&T Bank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/13/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 04/15/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.