PLATINUM2024

Animal Welfare Association, Inc.

AWA...A Place Where Happiness Begins

aka AWA   |   Voorhees, NJ   |  www.awanj.org

Mission

Animal Welfare Association's MISSION is to eliminate animal suffering, promote the importance of the human-animal bond, and improve the role of animals in the well-being of people. Animal Welfare Association's VISION is to be "A Place Where Happiness Begins" by creating a compassionate community, by serving as a resource for pet lovers/pet owners in need, and by envisioning achieving zero tolerance for companion animals needlessly suffering and dying in our South Jersey community. AWA's history demonstrates a continuing commitment to reaching beyond its facility walls to achieve its mission and vision, believing that a compassionate community should look to enhance the lives of all in the community, including the most vulnerable pets and people.

Notes from the nonprofit

Animal Welfare Association (AWA) is South Jersey’s oldest and largest no-kill shelter, but we are so much more than a shelter. AWA's vision is to be "A Place Where Happiness Begins" by helping to create a compassionate community, by serving as a resource for pet lovers/pet owners in need, and by envisioning achieving zero tolerance for companion animals needlessly suffering and dying in our South Jersey community. AWA works with the community to prevent rehoming of pets whenever possible to reduce the number of pets coming into the shelter. Providing such services as free vaccine clinics, access to affordable pet health care and low cost spay/neuter surgery through our clinic, offering pet food pantry for those in need and offering behavior training resources.

Ruling year info

1957

Executive Director

Ms. Laura Houston

Main address

509 Centennial Blvd

Voorhees, NJ 08043 USA

Show more contact info

EIN

22-1752792

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Since Animal Welfare Association's inception in 1948, as one of the first humane organizations formed to serve the people and pets of Camden County and all surrounding areas, has been a regional leader in the animal welfare. Today, AWA is again leading the way, as a nationwide cultural shift takes place. Animal shelters are moving to be seen as community centers providing numerous public services, rather than as warehouses for unwanted pets. Increasingly, the trend is to have shelters seen as friendly and inviting community centers where the public can go to not only relinquish or adopt pets but also to receive education and counseling on responsible pet ownership and animal behavior problems - to receive services ranging from low-cost, elective spay or neuter surgeries to comprehensive veterinary care to programs using animal assisted interventions as a means to create connections and decrease social isolation.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program Overview

AWA's current programs include: an adoption center, shelter partnering program, a spay/neuter & pet wellness clinic, mobile vet care for the City of Camden, NJ, education programs for children ages 2+, and a pet therapy program for nursing home residents. AWA's Adoption Center is open seven days a week. Many of the dogs, cats and rabbits that come to the AWA shelter receive extensive veterinary care. In 2023 more than 2162 animals in need received care and were adopted, 3700 spay/neuter surgeries were performed at the Pet Clinic, 5,000 youth took part in AWA's education program, and 12000 pets were aided at the Pet Clinic. Additional programs include shelter partnerships from high risk areas, which entails cooperative assistance and transport of animals from other shelters in an effort to reduce euthanasia of healthy, adoptable animals, serving as a resource center for pet owners in South Jersey.

Population(s) Served
Economically disadvantaged people
Adults
Children and youth

Where we work

Affiliations & memberships

Camden County Chamber of Commerce 2024

Voorhees Cultural Diversity Committee 2023

Voorhees Business Association 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animals rehabilitated

This metric is no longer tracked.
Totals By Year
Related Program

Program Overview

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Dogs and cats are transported to AWA from overcrowded shelters across the nation. These animals most often require extenuating and substantial behavioral and medical care, which AWA provides.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Program Overview

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

With its new facility AWA is committed to increasing the number of adoptions and finding more furrever homes

Total pounds of pet food and litter distributed

This metric is no longer tracked.
Totals By Year
Related Program

Program Overview

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

AWA's Pet Food Pantry Program assists the community in providing food for those struggling with feeding their companion animals with the goal of preventing the need to surrender animals to a shelter

Live Release %

This metric is no longer tracked.
Totals By Year
Related Program

Program Overview

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

AWA has held a steady live release % of 95% or above for the last 5 years.

Number of animals vaccinated

This metric is no longer tracked.
Totals By Year
Related Program

Program Overview

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

This applies to the Public Pet Clinic and Vets on Wheels program only.

Average number of days of shelter stay for animals

This metric is no longer tracked.
Totals By Year
Related Program

Program Overview

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

AWA has been working with our transport partners to take in more challenging pets leading to an increase in LOS, but improving the number of homes found

Number of animals spayed and neutered

This metric is no longer tracked.
Totals By Year
Related Program

Program Overview

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This includes both shelter and public animals. 2022 was low due to clinic being closed for construction. Clinic reopened in June 2022.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Animal Welfare Association’s VISION is to create “A Place Where Happiness Begins” by helping to create a compassionate community, by serving as a resource for pet lovers/pet owners in need, and by envisioning achieving zero tolerance for companion animals needlessly suffering and dying in our South Jersey community.

AWA’s history demonstrates a continuing commitment to reaching beyond its facility walls to achieve its mission and vision, believing that a compassionate community should look to enhance the lives of all in the community, including the most vulnerable pets and people.

The human-animal bond is a mutually beneficial and dynamic relationship between people and animals that is influenced by behaviors considered essential to the health and well-being of both.

By redefining how AWA will serve as a resource for pets/pet lovers/pet owners in need, AWA believes it will transform the organization into a Center for Excellence – a national leader in the field of animal welfare.

Animal Welfare Association’s goals center on building and sustaining “Happiness.” AWA will act as a catalyst for a more compassionate community by:
• Creating and strengthening services that directly save animals’ lives and prevent pet abandonment within our community.
• Broadening and deepening the role people play in our work so they are part of the solution.
• Developing strategic and working partnerships to help solve community problems and address service gaps.
• Building and sustaining a diverse funding pipeline to meet current and future program/service needs.

As expected, AWA successfully provides traditional animal sheltering, pet retention counseling, adoptions, foster care, pet behavioral rehabilitation/training and veterinary care, with more than 20,000 pets and people participating in one of AWA’s programs/services each year. Other programs include:
• Veterinary Care: AWA’s shelter and public veterinary clinics help ensure that high quality medical care is available for animals in need. While there is an emphasis on providing spay/neuter surgeries as a tool in preventing pet overpopulation, AWA also provides wellness and illness exams and treatment, dentals, and vaccine clinics.
• Community Engagement: AWA has a long history of outreach and partnering, including, but not limited to, community workshops and training sessions, humane education programs for youth, technical education for veterinary technician students, as well as specialized programs/services for seniors, special needs teens/adults, and economically challenged residents.

The goals of the above are to bring together the pet-caring community to help solve community problems; to address ways to strengthen the human-animal bond; and to help create a compassionate community where all people and creatures are treated with respect.

However, AWA has always been more than a typical animal shelter. It has been dedicated to improving the lives of pets and people through educational campaigns, direct action, and strategic programming since its inception, with an emphasis on serving special needs groups.

THREE of these include:
• Differently-Abled Teens and Adults: AWA partners with community and service-based organizations to provide valuable life and job skills, on-site, to developmentally disabled teens and adults.
• Senior Citizens: Volunteer pet/person teams from AWA’s Pet Therapy program visit hospitals and assisted living facilities to provide emotional and physical support.
• Inner City Neighborhoods: Through AWA’s VOW (Vets on Wheels) and Pet Food Pantry programs, we are able to have a direct, positive impact on pet owners who are unable to access pet care resources for a variety of reasons, including lack of transportation, conveniently located/affordable vet clinics or full service/affordable grocery stores.

2020 marks the beginning of an organizational transformation for AWA. With the start of construction of a new 20,000 sq. ft. animal care and education center in Summer 2020, a rejuvenated AWA will be created.

This “rebuilding” includes more than just the physical plant. It means reevaluating the purpose, staffing and resources for each current and future program and service, with the goal of serving a broader constituent base.

AWA is always looking to make a lasting difference in the lives of pets and people. As we plan for the next two years, for the next two years, we will develop and strengthen strategic partnerships to continue refining our programs and deepening the impact AWA has in the community.

AWA was founded in 1948, and was one of the first humane organizations to serve South Jersey. Since that time, AWA has continued to evolve and grow, to meet and exceed every challenge laid before it. The tag line of "AWA - always moving forward" is more than just a set of words. It reflects the can-do spirit that is ingrained in the culture of the agency. It WILL achieve its goals.

AWA's physical, cultural, and programmatic transformation began with the Board's plan to remodel, and rebuild the existing physical plant in 2020-2021. The planning process for the building, and the use of space, is providing staff with the opportunity to challenge "how we do things" and instead to determine "how SHOULD we do things" at AWA.

The only positive occurring from COVID-19 at this point in time in AWA's history is that it is and will continue to force staff and volunteers to take nothing for granted. From that process will emerge an even stronger AWA than anyone expected.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Animal Welfare Association, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Animal Welfare Association, Inc.

Board of directors
as of 05/24/2024
SOURCE: Self-reported by organization
Board chair

Mr. Jonathan Furlow

Self-Employed, CPA

Term: 2020 - 2024

Jonathan Furlow

Self Employed, CPA

Yasmeen Khaleel

Capehart & Scatchard

Lynn Fryckberg

UBS Financial Services

Jenn Wnek

Akin Gump Strauss Hauer & Feld, LLP

Rebecca Acevedo

WSFS Bank

Steve Cohen

Retired, Atlantic Insurance Group

Richard Dressel

Lex Nova Law, LLC

Tim Ammon

Center for Effective School Operations

Jules Thiessen

Test America Labs

Carolyn Bekes

Cooper Medical School of Rowan University

Dennis Skalkowski

Bowman & Co.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 5/22/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability