PRINCETON SENIOR RESOURCE CENTER
Your Go-To Resource for Aging Well
Programs and results
What we aim to solve
PSRC addresses loneliness, lack of knowledge about aging resources, absence of purpose and engagement that are common in aging adults.
PSRC provides support and guidance to navigate aging issues, many opportunities for social interaction and engagement, numerous programs and classes, and volunteer opportunities where one can find purpose and meaning, and be active and engaged through the lifespan.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Social Services-PIC Princeton
Social Services - PIC Princeton- PSRC is dedicated to assisting with life transitions and supporting people throughout this diverse community who are aging in place, based on the core values of self-determination, independence and dignity. Services include information and referral, care coordination, counseling and consultation, support groups, wellness education, volunteer visitors and caregiver support services.
GrandPals
The Grandpals program matches adult volunteers with children in all 4 Princeton schools to share a life-long love of learning and intergenerational friendship. There are currently more than 110 volunteers.
Healthy Aging Programs
HEALTHY AGING PROGRAMS -PSRC offers a wide array of programs for active living, including fitness, education and enrichment classes. These include aerobics, strength training, art, computer, memory, literature, poetry and more. There are also lectures, movies, trips, special events and other social opportunities.
Evergreen Forum
Lifelong learning classes taught by retired college professors and professionals for older adult students on a wide range of subjects.
Crosstown transportation
door to door car service for older adults managed by PSRC for Princeton municipality.
Where we work
Awards
Community Spirit Award 2006
Princeton Human Services Commission
Age Friendly Community 2014
World Health Organization
Affiliations & memberships
National Institute of Senior Centers 1995
National Council on Aging 1995
Age Friendly Princeton 2015
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of participants engaged in programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Related Program
Healthy Aging Programs
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Particpation in healthy aging programs
Number of participants who would recommend program to others
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Related Program
Healthy Aging Programs
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Survey respondants indicate high level of satisfaction with programs and services
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
To be the "go-to place" for all issues related to aging for residents of the Greater Princeton area age 55+ and their families, near and far.
Provide aging adults the information, support and activities they need to make informed decisions and connect with needed services.
Provide family caregivers the resources they need to provide appropriate elder care.
Provide resources and education to people planning retirement and making mid-life career changes for successful transition.
Provide education and training in technology.
Provide a variety of volunteer opportunities to enable people to feel purposeful and meaningful through the lifespan.
Create a welcoming, lively, active community center for older adults to encourage lifelong engagement.
Engage people of three generations and from diverse ethnic, economic and educational populations.
Create community and peer support wherever possible.
What are the organization's key strategies for making this happen?
Provide a wide range of activities that address physical, cognitive, social, emotional, spiritual wellbeing and give purpose. These include classes, lectures, workshops, trips, groups, individual and family consultations, home visits, and more.
Staff and participants create welcoming environment, contribute to planning and implementation of programs.
Maintain comprehensive data base of area resources.
Provide both professional and peer support and guidance.
Engage volunteers as instructors, office assistants, home visitors, event support, computer assistance, reading with children and more.
Partner with other community organizations and area professionals to provide information, education and opportunities.
Invite innovative ideas from staff, participants, volunteers and partners.
What are the organization's capabilities for doing this?
18 dedicated, compassionate, creative staff (8 full time), including professional geriatric social workers, volunteer coordinator, program, and development. Also 10 independent contractor instructors.
375 volunteers who teach, assist in office, help with events, visit homebound, and read in the schools
60 community partners--collaborating on programs, sharing space
varied and reliable funding sources including individuals, municipality, foundations and grants, housing authority, fees
high level of support and engagement from participants (members).
PSRC is highly respected by area professionals and residents as the premier resource for all issues related to aging.
What have they accomplished so far and what's next?
There has been a steady increase in participation across programs and services (doubled in 5 years), especially in Evergreen Forum. People are disappointed when they are unable to participate.
High level of engagement of participants in volunteering and giving feedback.
Programs and services attract people of all ages (over 55) and a range of ethnic and economic sectors.
Almost all satisfaction surveys rate programs as "very good" or "excellent."
In the midst of a global pandemic, PSRC has been a community leader in meeting the needs of our older adults. We have partnered with other community organizations to offer emergency relief funds, access to safe deliveries, intergenerational partnerships, and neighborhood buddies. We have transitioned to a virtual platform that enables us to have outstanding programming available that keeps older adults engaged and connected.
We are in the process of purchasing a facility that will supplement our current location and provide a world-class learning center for our Lifelong learning programs.
We are currently working on a new strategic plan and will be developing a new communications strategy that reflects our new direction.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Founded in 1974, PSRC was established to provide program services for seniors. PSRC has expanded to become the “Go-To-Place” for aging adults, families, caregivers. Our goal is to provide engaging programs and social services that help seniors safely live productive and fulfilling lives as independently as desired. We currently serve around 3,000 seniors annually. 1. Our social services team handled 2,300+ contacts, 908 hours of case management, and 759 participants in support & discussion groups in FY 2020. 2. Lifelong learning and recreational programs serve approximately 1,900 between our advanced learning courses, weekly TED Talks and FYIs, and art and exercise classes. 3. In 2020-21 we engaged over 200 seniors as volunteers throughout our organization.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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What significant change resulted from feedback?
After each 6-8 week semester of courses offered through our Evergreen Forum series (26 classes/ 600+ attendees) we solicit feedback on course content, instructors' ability, class location and other classroom elements. Since March 2020 all classes are being held virtually due to COVID-19. PSRC transitioned our walk-in Technology Help Lab to a virtual platform and assisted more than 700 constituent with online technology issues to ensure seniors stay connected to our programs, their families, and outside serves such as online banking, medical portals, online shopping, and online entertainment. Responding to calls for help, PSRC established COVID Vaccine Navigators, volunteers helping seniors obtain appointments for shots. More than 500 seniors received assistance from 130 volunteers.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PRINCETON SENIOR RESOURCE CENTER
Board of directorsas of 05/04/2023
Dr. Joan Girgus
Joshua Lichtblau
Michael Kenny
retired
Bradley Bartolino
Lear Pannepacker
Donald Benjamin
retired
Kate Hall
Princeton Homecare (PHCS)
Joseph Maida
Maida Mackler
Elaine Jacoby
retired
Liz Charbonneau
HomeWatch Caregivers
Joan Girgus
Princeton University
Jennifer Krychowecky
J.P. Morgan Securities
Lee Harrod
retired
Josh Lichtblau
Office of the Sate Controller
Lance Liverman
Norman Klath
Retired
Robert Bratman
Stark & Stark
Deborah Blanks
Witherspoon Presbyterian Church
Barbara Lawrence
Retired
Suresh Chugh
Retired
Surinder Sharma
Retired
Iona Harding
Harding Resources
Nancy Becker
Retired
Philip Carchman
Retired
Robert Levitt
Retired
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 11/03/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.