PRINCETON SENIOR RESOURCE CENTER

Your Go-To Resource for Aging Well

aka PSRC   |   Princeton, NJ   |  www.princetonsenior.org

Mission

Mission: PSRC is the go-to resource where aging adults and their families find support, guidance, educational and social programs to help navigate life transitions and continue to be active, healthy and engaged in the community.

Notes from the nonprofit

PSRC is dedicated to providing a wide range of programs and services to a rapidly growing population of people in the second half of life and the people who care about them. Core values include being a welcoming community for all, respect and dignity, and being the best resource available to the community on aging issues. Vision: PSRC will be the primary resource for seniors and their family caregivers in the wider Princeton community. It will provide support and guidance to people aging in place and navigating life transitions. PSRC will be a dynamic, welcoming place where people gather and participate in activities that promote healthy aging toward physical, cognitive, social, emotional, spiritual and vocational wellbeing. PSRC will collaborate with participants and other community organizations to address needs and current concerns of older adults and their families as well as to be responsive to emerging needs in this diverse community.

Ruling year info

1983

Chief Executive Officer

Dr. Drew A. Dyson

Main address

101 Poor Farm Road Building B

Princeton, NJ 08540 USA

Show more contact info

EIN

22-2228083

NTEE code info

Senior Centers/Services (P81)

Adult, Continuing Education (B60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

PSRC addresses loneliness, lack of knowledge about aging resources, absence of purpose and engagement that are common in aging adults.

PSRC provides support and guidance to navigate aging issues, many opportunities for social interaction and engagement, numerous programs and classes, and volunteer opportunities where one can find purpose and meaning, and be active and engaged through the lifespan.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Social Services-PIC Princeton

Social Services - PIC Princeton- PSRC is dedicated to assisting with life transitions and supporting people throughout this diverse community who are aging in place, based on the core values of self-determination, independence and dignity. Services include information and referral, care coordination, counseling and consultation, support groups, wellness education, volunteer visitors and caregiver support services.

Population(s) Served
Seniors
Families

The Grandpals program matches adult volunteers with children in all 4 Princeton schools to share a life-long love of learning and intergenerational friendship. There are currently more than 110 volunteers.

Population(s) Served
Seniors
Children and youth

HEALTHY AGING PROGRAMS -PSRC offers a wide array of programs for active living, including fitness, education and enrichment classes. These include aerobics, strength training, art, computer, memory, literature, poetry and more.   There are also lectures, movies, trips, special events and other social opportunities.

Population(s) Served
Seniors

Lifelong learning classes taught by retired college professors and professionals for older adult students on a wide range of subjects.

Population(s) Served
Seniors
Adults

door to door car service for older adults managed by PSRC for Princeton municipality.

Population(s) Served
Seniors

Where we work

Accreditations

National Institute for Senior Centers - Senior Center Accreditation 1998

Awards

Community Spirit Award 2006

Princeton Human Services Commission

Age Friendly Community 2014

World Health Organization

Affiliations & memberships

National Institute of Senior Centers 1995

National Council on Aging 1995

Age Friendly Princeton 2015

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Healthy Aging Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Particpation in healthy aging programs

Number of participants who would recommend program to others

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Healthy Aging Programs

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Survey respondants indicate high level of satisfaction with programs and services

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To be the "go-to place" for all issues related to aging for residents of the Greater Princeton area age 55+ and their families, near and far.
Provide aging adults the information, support and activities they need to make informed decisions and connect with needed services.
Provide family caregivers the resources they need to provide appropriate elder care.
Provide resources and education to people planning retirement and making mid-life career changes for successful transition.
Provide education and training in technology.
Provide a variety of volunteer opportunities to enable people to feel purposeful and meaningful through the lifespan.
Create a welcoming, lively, active community center for older adults to encourage lifelong engagement.
Engage people of three generations and from diverse ethnic, economic and educational populations.
Create community and peer support wherever possible.

Provide a wide range of activities that address physical, cognitive, social, emotional, spiritual wellbeing and give purpose. These include classes, lectures, workshops, trips, groups, individual and family consultations, home visits, and more.
Staff and participants create welcoming environment, contribute to planning and implementation of programs.
Maintain comprehensive data base of area resources.
Provide both professional and peer support and guidance.
Engage volunteers as instructors, office assistants, home visitors, event support, computer assistance, reading with children and more.
Partner with other community organizations and area professionals to provide information, education and opportunities.
Invite innovative ideas from staff, participants, volunteers and partners.

18 dedicated, compassionate, creative staff (8 full time), including professional geriatric social workers, volunteer coordinator, program, and development. Also 10 independent contractor instructors.
375 volunteers who teach, assist in office, help with events, visit homebound, and read in the schools
60 community partners--collaborating on programs, sharing space
varied and reliable funding sources including individuals, municipality, foundations and grants, housing authority, fees
high level of support and engagement from participants (members).

PSRC is highly respected by area professionals and residents as the premier resource for all issues related to aging.

There has been a steady increase in participation across programs and services (doubled in 5 years), especially in Evergreen Forum. People are disappointed when they are unable to participate.
High level of engagement of participants in volunteering and giving feedback.
Programs and services attract people of all ages (over 55) and a range of ethnic and economic sectors.
Almost all satisfaction surveys rate programs as "very good" or "excellent."

In the midst of a global pandemic, PSRC has been a community leader in meeting the needs of our older adults. We have partnered with other community organizations to offer emergency relief funds, access to safe deliveries, intergenerational partnerships, and neighborhood buddies. We have transitioned to a virtual platform that enables us to have outstanding programming available that keeps older adults engaged and connected.

We are in the process of purchasing a facility that will supplement our current location and provide a world-class learning center for our Lifelong learning programs.

We are currently working on a new strategic plan and will be developing a new communications strategy that reflects our new direction.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Founded in 1974, PSRC was established to provide program services for seniors. PSRC has expanded to become the “Go-To-Place” for aging adults, families, caregivers. Our goal is to provide engaging programs and social services that help seniors safely live productive and fulfilling lives as independently as desired. We currently serve around 3,000 seniors annually. 1. Our social services team handled 2,300+ contacts, 908 hours of case management, and 759 participants in support & discussion groups in FY 2020. 2. Lifelong learning and recreational programs serve approximately 1,900 between our advanced learning courses, weekly TED Talks and FYIs, and art and exercise classes. 3. In 2020-21 we engaged over 200 seniors as volunteers throughout our organization.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    After each 6-8 week semester of courses offered through our Evergreen Forum series (26 classes/ 600+ attendees) we solicit feedback on course content, instructors' ability, class location and other classroom elements. Since March 2020 all classes are being held virtually due to COVID-19. PSRC transitioned our walk-in Technology Help Lab to a virtual platform and assisted more than 700 constituent with online technology issues to ensure seniors stay connected to our programs, their families, and outside serves such as online banking, medical portals, online shopping, and online entertainment. Responding to calls for help, PSRC established COVID Vaccine Navigators, volunteers helping seniors obtain appointments for shots. More than 500 seniors received assistance from 130 volunteers.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • How has asking for feedback from the people you serve changed your relationship?

    Using the feedback we receive from constituents has lead us to start new programs, and provide support systems to ensure that participants can better participate. One example was to establish virtual technology assistance when the pandemic hit in March 2020 to assist seniors in how to use online services such as Zoom, online banking, and medical portals. PSRC has established an advisory board that assists our board and staff in analyzing our organization's impact on the community, and areas we should focus on to remedy some unmet needs specifically for seniors within our community, such as transportation and social services.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

PRINCETON SENIOR RESOURCE CENTER
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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PRINCETON SENIOR RESOURCE CENTER

Board of directors
as of 11/23/2021
SOURCE: Self-reported by organization
Board co-chair

Mike Kenny


Board co-chair

Joan Girgus

Retire, Princeton University Professor

Term: 2019 - 2021

Dave Saltzman

Dave Saltzman Insurance

Michael Kenny

retired

Kevin Wilkes

PDG Design Guild

Bradley Bartolino

Lear Pannepacker

Fiona Van Dyck

Van Dyck Law

Jane Gore

LPL Financial

Donald Benjamin

retired

Kate Hall

Princeton Homecare (PHCS)

Reid Murray

Finance of America

Joseph Maida

Maida Mackler

Elaine Jacoby

retired

Liz Charbonneau

HomeWatch Caregivers

Joan Girgus

Princeton University

Harpreet Sidhu

Merwick Care Center

Jennifer Krychowecky

J.P. Morgan Securities

Lee Harrod

retired

Josh Lichtblau

Office of the Sate Controller

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/3/2020,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/03/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.