Child Find of America, Inc.
Bringing Kids Home - Keeping Them Safe
Programs and results
What we aim to solve
How would you summarize the problem or need your organization is working to address? Briefly summarize the problem you aim to address here: For over 40 years, Child Find has been working with the families of missing, abducted, runaway, and throwaway children, putting us at the vanguard of agencies that recognize the link between family conflict and parental abductions, runaways, and youth trafficking. While continuing our work in locating the missing, as well as educating the public in safety and awareness, we know that preventing a child from going missing requires proactively addressing the issue of family conflict.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Location Services
Child Find’s 1-800-I-AM-LOST line connects callers to our location staff who coordinate efforts with a network of professional partners. Child Find searches for missing, kidnapped, runaway, and parentally abducted children. When safe and appropriate, posters of missing children are disseminated nationwide via social media and with the support of media outlets, businesses, and volunteers. In fiscal year 2020-21, Child Find's location staff worked 263 missing child cases, including updating 27 cases more than 10 years old. Of those 98 children were located:
Located Open Open >10 Years
Parental Abduction 51 63 6
Runways 31 25 3
Stranger/Luring 0 9 18
Lost Contact 16 41
Child Find's Parent Help
Child Find's Parent Help program provides professional services to defuse family conflicts that can lead to abduction and abuse such as: crisis intervention, conflict management, safety planning, communication / parenting skill-building, and more. In 2020-21 fiscal year, in addition to the 263 missing children/location cases worked, 368 new cases were enrolled in Parent Help.
An overview of co-occurring reasons for calling and issues we helped with included:
• 30% reported legal issues
• 18% reported an ongoing custody/visitation disputes
• 15% reported their child was missing
• 11% sought help regarding child welfare and protective services
• 11% required assistance with co-parenting and parenting issues
• 10% reported domestic violence
• 4% sought help for child support issues
Over 80% of callers to our help lines also received Information & Referral services
Child Find's Education & Professional Training
Child Find's Education & Training program delivers workshops to human service professionals and educators to prevent and resolve the impact of parental conflict on children. The curriculum is informed by casework and through staff development through trainings concerning the latest research on educational techniques and program issues. Due to the pandemic, Child Find was unable to deliver live services, and instead invested resources in developing trainings that would translate to a webinar platform. In all 16 interchangeable modules have been created and will be available in 2022-23.
In May, Child Find distributed 1,300 In Safe Hands tool kits to Headstart Collaboration Offices in all 50 states. We estimate that each tool kit used by two educators helps an average ten households prevent and resolve family conflicts.
Child Find’s extensive I&R network and resources serve parents and professionals. Free materials are available on our website and by calling our toll free number.
Where we work
Awards
A+ Charity Rating 2020
Charity Watch
Seal of Excellence 2020
Independent Charities of America/Children's Charities of America
America's 100 Best Charities 2001
Worth Magazine
Certified 2020
America's Best Charities
100/100 Encompass Rating 2021
Charity Navigator
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of missing children profiled
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Location Services
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Context Notes
#s include children whose photos were not published due to safety concerns re: dom. violence, trafficking, gangs and other co-occurring issues which publicity would contribute to their endangerment.
Number of missing children who were profiled and have been located
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Location Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
In FY 2021-22, location staff worked 318 missing child cases, including updating 55 cases over 10 years old. Of those 163 children were located.
Number of clients referred to other services as part of their support strategy
This metric is no longer tracked.Totals By Year
Related Program
Child Find's Parent Help
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
I&R services to outside vetted agencies. All clients received this service. The number reflects the total number of referrals, with many clients in need of multiple referrals re: dv, mental health etc
Number of training events conducted
This metric is no longer tracked.Totals By Year
Related Program
Child Find's Education & Professional Training
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Unable to deliver usual # of services due to COVID. Still developing trainings for webinars. 500 educational tool kits were sent to early education providers nationwide.
Number of families served
This metric is no longer tracked.Totals By Year
Related Program
Child Find's Parent Help
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Issues worked on include: child abduction, runaways/trafficking, child safety, domestic violence, custody, denied access, drug & alcohol abuse, co-parenting plans, negotiating legal systems and more.
Number of people trained
This metric is no longer tracked.Totals By Year
Related Program
Child Find's Education & Professional Training
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
2 webinars: In-person trainings still affected by COVID. 50 In Safe Hands tool kits were distributed to early educators, positively impacting an estimated 500 families.
Number of children served
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Child Find's Parent Help
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
In FY 21-22: 272 new missing children cases impacted 940 left behind siblings who cope with feelings like anger, guilt, fear, and helplessness. Caseworker efforts address these children as well.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
What is your organization aiming to accomplish?
Briefly describe your organization’s goals here:
In order to create a world in which every child can thrive in a safe, healthy and legal environment, Child Find of America provides professional services to prevent and resolve child abduction and the family conflicts that can lead to abduction and abuse.
Many parents are unaware of the impact their conflict has on their children, but research shows early prevention interventions, especially the dissemination of educational materials, are impactful and lead to better outcomes for children and families. From a very early age, children who live in high conflict homes live with fear, anger, anxiety, sadness, disturbed sleep, and more health problems than their peers. They are more likely to be aggressive, depressed and antisocial, and to have poor interpersonal skills, cognitive abilities, and difficulty focusing and succeeding at school.
Exposure to parental conflict teaches kids the wrong way to interact with others. Children do not get used to parental conflict -- they become more sensitive to it and more vulnerable to its effects. Consequently, they are more likely to continue the cycle of conflict and high risk parenting.
What are the organization's key strategies for making this happen?
What are your strategies for making this happen?
Briefly describe your organization’s strategies here:
"Adverse Childhood Experiences (ACEs) have a tremendous impact on future violence victimization and perpetration, and lifelong health and opportunity. Working together, we can help create neighborhoods, communities, and a world in which every child can thrive."
In 2017 Child Find sought a grant from the American Legion’s Child Welfare Foundation to produce and distribute our In Safe Hands tool kit to Head Starts nationwide addressing family conflict and violence and its adverse impact on children (ACEs). The initial stage of the project was completed in September of 2017 at which time Head Start collaboration offices in all 50 states received a supply of kits, free of charge, to distribute to local Head Starts and Early Head Starts at annual conferences, meetings and trainings. The response to the kit was very positive, with dozens of Head Start offices requesting additional kits – as well as trainings on its application and delivery in the field of early childhood education.
In the 2017/18 fiscal year, Child Find piloted the In Safe Hands project conducting workshops for Head Starts and early educators in Massachusetts, Connecticut, and throughout New York. Each presentation was evaluated by participants - and reviews were enthusiastic - as well as informative for the development of future trainings.
In fiscal year 2018/19 Child Find actively pursued funding for reprinting the tool kit – as well as dollars to fund Child Find’s educational sessions nationwide. While we received some funding to provide workshops, we continued this pursuit in fiscal year 2019/20. Without funding, Child Find must charge, at cost, allied professionals for the delivery of workshops and materials. (All programs and services to families remain free of charge.) Strategies for making this project happen, mirror those of our proven strategies for sustaining our agency over the years, including:
- Grant-writing
- Targeted mailings
- Free regional and national online fundraising appeals such as "Hudson Valley Gives" (raised $710 in 2019, resulting in 1 free full-day workshop for 30 early educators and the distribution of 60 In Safe Hands tool kits.)
- Press releases
- Listings in national 211 Directories
What are the organization's capabilities for doing this?
Child Find was founded in 1980 by the left-behind mother of a parentally abducted child. Since then, Child Find has played a significant role in the creation of laws that now make all forms of child abduction a crime, and in the establishment of a national clearinghouse to assist law enforcement in their investigations. Child Find also contributed to the establishment of May 25th as National Missing Children’s Day. In 2002, the White House recognized Child Find's vital work and expertise by inviting the Executive Director to speak at the first White House Conference on Missing and Exploited Children.
Over the years Child Find has greatly expanded its scope of services, providing prevention, education, mediation, conflict resolution, investigation, information and referral and support services to families in crisis in both the United States and internationally in more than a dozen countries. Child Find is a national expert in the prevention and resolution of parental and family abduction.
Child Find’s training team is comprised of experienced case workers who have helped thousands of people facing family crisis situations, domestic violence, child abuse, parenting disputes, and child safety issues. Our work, staff development and extensive research informs and updates our curricula.
What have they accomplished so far and what's next?
The CDC-Kaiser Permanente Adverse Childhood Experiences (ACE) Study is one of the largest investigations of childhood abuse and neglect and household challenges and later-life health and well-being. Developed in FY 20/21 with ACEs in mind, our new CMS began capturing how our caseworker's efforts support those protective factors. In FY 21-22, over 6,900 efforts were recorded (see 2022 Annual Report).
Child Find's development and continued distribution of the In Safe Hands tool kit addresses common caregiving risk and protective factors related to ACEs. 1,300 tool kits were delivered to Headstart Collaboration Centers in all 50 states in FY 20/21. In FY 21/22, 500 more were distributed at the request of previous recipients.
- In FY 19/20 we developed our Continuity of Operations Plan and purchased equipment that carried through FY 20/21, enabling Child Find to continue providing our essential services to children and families uninterrupted through the pandemic. In FY 2021-22 we upgraded our mobile phone system adding the ability to pick up calls from the office in real-time. We also contracted with a translation service allowing us to access over 300 languages for clients while the caller is on the line without having to call back.
- In FY 19/20 We assessed and upgraded our case management system to streamline the input process for caseworkers, and to create new ways to capture information and efforts we were unable to measure before. In FY 21/22 we further refined the CMS for more accurate demographic client reports and further streamline intakes.
Challenges and What's Next:
- Education & Training: We ran into roadblocks due to staff absences during COVID, delaying production of live webinars. As there is now more demand for our in-person trainings at conferences, we have altered the timeline for completion.
- Outreach: In FY 21/22 we created an ongoing social media promotion for the Parent Help Program. As of 2/13/2023, this ad has generated 482,382 impressions, 283,472 reach, 7,093 link clicks, and 2.15% CTR. In response to an increasingly remote climate, this fiscal year, we revamped our website and social media outlets, with a more accessible user interface to accommodate individuals with disabilities. We have made significant upgrades to our web pages with missing child information, optimizing over half of our that database with convenient shareable links, allowing website visitors to easily distribute essential information.
-Our social media presence has improved significantly. We have amassed an average of 30,000 visitors to our Facebook page every month, and we are working to expand our presence on Instagram (launched in FY 21/22) and Twitter. This expansion is a substantial step for issuing missing child alerts, and educating parents and families seeking our services.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Child Find of America, Inc.
Board of directorsas of 02/13/2023
Eric Malter
Vizion Advertising LLC
Eric S. Malter
CEO Vizion Advertising
Donna Linder
Child Find of America
Elizabeth M. Baker
Phillips
Arthur H. Finnel
Horizon Partners Ventures LLC
Michael C. Titens
Thompson & Knight LLP
Lena Green
HOPE Center, Harlem
Karen Kozac Reiter
NYS Commission on Judicial Conduct
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data