Urban Edge
Building Community
Programs and results
What we aim to solve
Boston was ranked the third-most gentrified city in the nation, according to a study published in June 2020 by the National Community Reinvestment Coalition. In Roxbury, it is even worse. The City of Boston’s Imagine Boston 2030 Report states that housing prices in Roxbury rose nearly 70 percent between 2010 and 2015, while housing prices in Boston as a whole only increased by 36 percent. This gentrification is particularly distressing because it displaces black and brown people from this historically African-American neighborhood with much pride in its history. Not only do we need to share residents in equity, but we also need to stave off the erasure of this neighborhood in Boston. The wealth gap between Black and Brown families as compared to Whites is actually harmful to all.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Real Estate Development
Affordable housing development, urban development, property acquisition, renovations, and other development projects
Homeownership Promotion & Preservation
Urban Edge’s Homeownership Promotion & Preservation program builds individual wealth and creates economically resilient families through four projects: First-Time Homebuyer Education, Foreclosure Prevention Counseling; Student Loan Debt Counseling; and Credit Counseling Boot Camp sessions. But Urban Edge’s services don’t end there. We operate a nonprofit real estate brokerage agency to serve low and moderate-income families better and help them purchase a home in this competitive Greater Boston market.
Our overall goal is to ensure that low and moderate-income families living in Roxbury, the surrounding neighborhoods, and Greater Boston have access to quality homes in this ever-increasingly competitive market and have the income to stay there for years to come. By providing a “one-stop-shop,” we have established ourselves as a place to go for such services.
Resident Support Services
As an owner of 1,369 affordable rental homes, we provide comprehensive housing support services to ensure housing stability and maximize family health. Services include family budgeting and credit, parenting education and support groups, civic engagement, leadership development, concrete support in times of need, and youth jobs.
Volunteer Income Tax Assistance
Free tax preparation services for the community
Where we work
Accreditations
NeighborWorks America 2010
United Way of Mass Bay 2004
Awards
Affiliations & memberships
CDC - State certified Community Development Corporation
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of LMI first-time homebuyers created
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Economically disadvantaged people
Related Program
Homeownership Promotion & Preservation
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Number of Foreclosures Prevented
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Economically disadvantaged people
Related Program
Homeownership Promotion & Preservation
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Number of new affordable homes constructed
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Economically disadvantaged people
Related Program
Real Estate Development
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of affordable homes rehabbed/updated to preserve affordability
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Economically disadvantaged people
Related Program
Real Estate Development
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of Fathers in "Fathers R Us" cohort
This metric is no longer tracked.Totals By Year
Population(s) Served
Parents, Ethnic and racial groups
Related Program
Resident Support Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of tax returns completed by volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Volunteer Income Tax Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Urban Edge is a nonprofit community development organization located in Boston with a mission dedicated to strengthening communities and families. Together, we build affordable housing and vibrant, prosperous neighborhoods. We focus on family wealth building through financial counseling and homeownership education, anti-displacement through foreclosure prevention, and resident support services as we construct more affordable housing.
In 1974, redlining and displacement of BIPOC families were tearing at the fabric of Boston communities. The determined resident opposition had succeeded in halting the extension of I-95 through the City, but the landscape sustained the scars of cleared land. That’s when community leaders came together and founded our agency to rebuild our neighborhood on the “urban edge.” We have developed more than 1,500 units of affordable housing and maintain a portfolio of 1,431 units. Urban Edge’s budget for CY22 is $6.6M, and we currently employ a staff of 33.
More than 90% of the families we work with are BIPOC, with an intentional focus on Egleston and Jackson Squares. Jackson Square is where Boston’s Latin Quarter meets its historic Black neighborhood at the crossroads of Jamaica Plain and Roxbury. Demographics served: 38% Latinx; 30% Black; 27% Multiracial; and 6% white. Seventy-one percent are female and 29% male. Demographics by Area Median Income (AMI): 60% are 0-30% AMI; 13% are 31-50% AMI; 14% are 50-80% AMI; 9% are 80-110% AMI; and 4% are 110%+ AMI. By Age: 33% 0-18, 24% 19-34, 15% 35-49, 21% 50-69, 7% 70+.
Community Investment Plan 2022:
In 2022, our ongoing program efforts will result in more than 2,500 unduplicated low to moderate-income (LMI) families celebrating the following:
• 400 families receiving tax prep. services
• 100 households living in Urban Edge housing counseled on family financial counseling and budgeting
• 300+ households connected to $700k+ in emergency rental assistance
• 600 First-Time Homebuyer workshop graduates—100 becoming homeowners
• 50 homeowners counseled through our foreclosure prevention program—with 35 avoiding foreclosure and 20+ connected to mortgage assistance
• 150 Credit Counseling Boot Camp classroom graduates, with 100 receiving intensive one-on-one counseling
• 30 youth placed into summer jobs
• 1,500 families with emergency supports such as cash, back-to-school supplies, children’s holiday gifts, internet connection, utility assistance, and holiday meals
• 20 families bonding with each other and preparing their children for Pre-K in our Strong Start program
• 20 older adults provided with a Chromebook, internet connection, digital literacy, and a digital navigator
• 205 affordable rental homes in the renovation or new construction pipeline
• An average occupancy rate of 98%
What are the organization's key strategies for making this happen?
Urban Edge strives to build and preserve as many affordable rental homes as possible to help address gentrification. At the same time, we work to help families, particularly Black and Brown families, build wealth through buying a home they own.
What are the organization's capabilities for doing this?
Urban Edge has the experienced staff and Board to meet families where they are at. Our Board and staff are reflective of the community we serve because we are part of the community.
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Urban Edge
Board of directorsas of 04/05/2023
Bruce Ehrlich
Massachusetts Housing Investment Corporation
Term: 2020 - 2023
Anne McKinnon
Jacobs Engineering Group
Genie Curry
Retired; Resident in the Urban Edge portfolio of homes
Diane Stafford
Boston Public Schools; Resident in Urban Edge portfolio of homes
Alison Haight
Harvard Kennedy School of Government
Johanna Smith
Retired
Eddie Jenkins
Attorney Eddie Jenkins & Associates, PC
Darlene Atkins
Newton Public Schools; Resident in Urban Edge portfolio of homes
Natacha Dunker
Commonwealth of Massachusetts
Bruce Erlich
Massachusetts Housing Investment Corp
Benjamin Forman
MassINC
Beryl Harris
Community volunteer; Resident in Urban Edge portfolio of homes
Donovan Montrose
Community volunteer; Resident in Urban Edge portfolio of homes
Teresa Rodriguez
The Winsor School
Jacqueline Cummings-Furtado
Quincy Geneva Housing Corporation
Andrew Sobers
GMH Associates
Nathan Zielonka
Zielonka Financial Services, LLC
Jeanette Callahan
Cambridge Health Alliance
Arealus Pough
Lena Park CDC
Wanda Atkins
VA Boston Healthcare System
Jacquinn Sinclair
The Community Builders
Sebastian Zapata
The Alliance for Business Leadership
Mirella Cruz
New England Baptist Hospital
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 10/24/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.