GOLD2023

Norristown Hospitality Center

We Offer Hope

aka Norristown Hospitality Center   |   Norristown, PA   |  www.hospitalitycenter.org

Mission

The Hospitality Center was created from true and simple love for people. It is a home during the day for anyone who otherwise would be left hungry, weary or living on the streets.

Mission Statement :
Motivated by God's love, the center provides basic needs and social services to empower those experiencing homelessness and poverty.

Ruling year info

1984

Executive Director

Sunanda Charles

Main address

530 Church St Fl 1

Norristown, PA 19401 USA

Show more contact info

EIN

22-2505101

NTEE code info

Temporary Shelter For the Homeless (L41)

Food Service, Free Food Distribution Programs (K30)

Public Utilities (W80)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a church.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Daily Bread Breakfast Program

Food : The Center offers a hot nutritious breakfast every morning Monday - Friday ensuring that there is always a protein and fruit included in the serving.

Shower services : Shower facilities are provided every morning 8.00 am - noon , Monday - Friday.

Toiletries : Toiletry kits are regularly provided to anyone who needs them.

Sleeping bags: Sleeping bags are provided to clients who are street homeless.

Daytime shelter : Clients are able to use the facility as a drop in center for about 8 hours a day.

Lockers : There are 24 lockers onsite that are available for people who are street homeless and need to store their belongings.

Mail : The Center provides mail services to about 500 people who do not have a safe place to receive their mail.

Laundry Services : The Hospitality Center provides laundry services at the local laundry for those that need to have their laundry done.

Items of need : Socks, undershirts, men's and women's underwear are most requested items at the Center.

Population(s) Served
Low-income people
Working poor
Homeless people
Adults

The Hospitality Center offers a range of services to address the Health and Wellness of our clients.

One Sight Program : The Center provides referrals to clients to Lenscrafters so they can have access to eye exams and eyeglasses.
Medication Copays : The Center provides medications copays to clients in partnership with a local Pharmacy.
HIV/STD testing : In Partnership with Family Services of Montgomery County PA, HIV/STD testing is provided onsite.

Art Therapy : A weekly Art Therapy session is conducted onsite by experienced Art teachers.

* During Covid, the testing only STD testing is available.

Population(s) Served
Adults
Low-income people
Homeless people
Working poor
Ex-offenders

Founded in 1992, the Center has provided a place for people to congregate and have their basic needs of food and daytime shelter met while also providing facilities like showers, use of bathrooms, mail services. Over the years the Center has developed a robust case management program through which the Center seeks to serve the critical needs of the people that come to the Center everyday.

Population(s) Served
Adults
Homeless people
Low-income people
Working poor
Ex-offenders

The Arize Program brings confidence and financial self-sufficiency to participants through education, coaching, and support at every step. Employment stability serves as the base from participants will build momentum towards their aspirations, even if they have no prior work history.

Prior to entering the program, potential participants are interviewed to make sure they are ready for full-time employment. Once we have identified appropriate participants, they go through a week-long training course that focuses on equipping them with the most critical employment skills. Following the course, participants should aim to secure and maintain employment to further advance toward financial sustainability. The Arize Program ultimately looks to bring local community members out of poverty by helping them overcome barriers to entering the workforce.

Population(s) Served
Social and economic status
Health
Adults
Sexual identity
Unemployed people

In partnership with the Episcopal Legal Aid of the Diocese of Pennsylvania, the Center provides a monthly legal aid clinic to support those who are in need of legal services.

In partnership with the New Life Church Norristown, the Center hosts a ID clinic for people who need to obtain state ID's, Birth Certificates, social security cards etc.

Population(s) Served

The Hospitality Center offers shelter on Code Blue nights during Winter. Given Covid restrictions, the Center provides shelter for 15 adults experiencing homelessness on Code Blue nights. The Shelter is situated on the premises of the First Presbyterian Church at Norristown.

Population(s) Served
Adults
Low-income people
Homeless people
Working poor
People with disabilities
Adults
Low-income people
Homeless people
Working poor
People with disabilities

Where we work

Awards

Community Champion 2022

Family Services of Montgomery County

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Norristown Hospitality Center serves those experiencing homelessness and poverty in the Montgomery County. We aim to do this by

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Norristown Hospitality Center
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Norristown Hospitality Center

Board of directors
as of 10/31/2023
SOURCE: Self-reported by organization
Board chair

Mr Mike Gamble

President - Taylor Strategy Partners

Term: 2020 - 2024

Mike Gamble

Taylor Strategy Partners

Andrea Gardner

Navy Veteran, Deacon, Episcopal Church

Sophia Pham

Steve Pyle

CEO, Maxwell Products Corp

Steve Chawaga

Executive Director, Episcopal Legal Aid

Joel Limbauan

Business owner, Film maker

Courtney Brown

Business Development Manager

Alana Hook

Chiel of Policy and Social Services, Montgomery County Defender's Public Defender

Ana Santoya

Behavior Health Manager

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 4/2/2021
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian/Asian American
Gender identity
Female, Not transgender
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 10/23/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.