Citizens Inn, Inc.

Citizens Inn breaks the patterns of instability that lead to homelessness and hunger for every individual served.

aka Haven from Hunger   |   Peabody, MA   |  www.citizensinn.org

Mission

At Citizens Inn, we work on an individual basis to help families and individuals who are experiencing a housing crisis or food insecurity. Our full spectrum of services provides comprehensive assistance to each person based on their specific needs. Citizens Inn has served families and individuals across the North Shore for over 39 years. Our programs – Citizens Inn Between, Citizens Inn Transition, Citizens Inn Homes, and Citizens Inn Haven from Hunger – are designed to help families and individuals prepare for and transition to a sustainable life. Through our work, we not only provide a safe place to stay and a meal on the table, but offer tools to empower families and individuals to find permanent solutions to break the patterns of instability in their lives.

Ruling year info

1984

Executive Director

Carolina Trujillo

Main address

Citizens Inn 81 Main Street

Peabody, MA 01960 USA

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Formerly known as

Citizens for Adequate Housing, Inc.

EIN

22-2540856

NTEE code info

Temporary Shelter For the Homeless (L41)

Public Housing (L21)

Housing Development, Construction, Management (L20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Inn Between Emergency Shelter Program

Inn Between - Emergency Shelter: Established in 1985, this facility provides emergency shelter, case management, and support services to 17 homeless families, enabling our guests to begin the process of seeking permanent housing and addressing their own unique challenges and needs in a compassionate and safe environment.

Population(s) Served

Inn Transition - Sober Family Living Transitional Shelter and Housing: One of only two sober living transitional housing programs in MA, the Inn Transition accommodates eight families at a time for at least six months, each to address the endemic problem of alcohol and substance abuse among homeless families. Parent come to the Inn after undergoing detoxification and/or other extended residential treatment programs. Not yet ready for complete independence, families become stronger and more goal-oriented through group discussions, local Narcotics and Alcoholics Anonymous meetings, and individual counseling to intensify relapse prevention.

Population(s) Served

To be successful, homeless families need access to permanent housing and case management to maintain it. Our intensive Housing Search and Stabilization program begins with families' participation in a housing search process soon after arrival. Stabilization continues for up to 18 months after a family has transitioned into housing, allowing our unique continuum of care to support the family and remain secure in their new homes. Our expert case managers work with family members to address and reduce barriers to stable living, such as debt, hunger, employment issues, and much more.

Population(s) Served

A viable long-term housing option for as many as 18 families at a time is CAH's affordable rental units, which offer below market rate units to families with extreme financial need.

Population(s) Served

Where we work

Financials

Citizens Inn, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Citizens Inn, Inc.

Board of directors
as of 07/07/2022
SOURCE: Self-reported by organization
Board chair

Steve Pettengill

North Shore Bank

Term: 2022 - 2024

Thomas Barrett

Thomas J. Barrett, PC

Mary Harrington

Ronan, Segal & Harrington

Steve Pettengill

North Shore Bank

Steve Vesey

Vesey & Weeks, PC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/5/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/07/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.