PLATINUM2024

West Central Services, Inc.

Recover Your Life

aka West Central Behavioral Health   |   Lebanon, NH   |  www.wcbh.org

Mission

West Central’s mission is to promote the health and quality of life of individuals, families and communities by providing treatment for mental illness and substance use disorders, while helping to reduce the stigma associated with these challenging conditions.

Ruling year info

1987

Interim President & CEO

Alexander Horvath

Main address

85 Mechanic Street Suite C2-1, Box A-10

Lebanon, NH 03766 USA

Show more contact info

EIN

22-2645978

NTEE code info

Community Mental Health Center (F32)

Mental Health Treatment (F30)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

West Central Behavioral Health's mission is to promote the health and quality of life of individuals, families and communities by providing treatment for mental illness and substance use disorders, while helping to reduce the stigma associated with these challenging conditions.

We envision a time when behavioral health services are fully available as needed and the stigma of mental illness and substance use disorders is eliminated.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mental Health Care

West Central Behavioral Health (WCBH) is the non-profit, community mental health provider for Sullivan County and southern Grafton County. WCBH serves more than 1,800 adults, children, youth, and elders annually, providing behavioral health services at outpatient clinics across the area, residential care for adults, community-based programs, and emergency services through a 24-hour crisis hotline.

Founded in 1977, WCBH provides a full continuum of care and serves as one of ten community mental health centers (CMHCs) delivering behavioral health services to individuals and families throughout New Hampshire, providing care regardless of ability to pay. WCBH operates five sites, with adult, child, and family services at clinics in Lebanon, Newport, and Claremont, adult residential services in Newport, and administrative offices in Lebanon. A staff of 159 (129 FTEs) includes clinical and medical providers, administrative personnel, and senior management.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

85% of Assertive Community Treatment (ACT) clients will receive, on average, 50 to 84 minutes per week of face-to-face or telehealth contact.

This metric is no longer tracked.
Totals By Year
Related Program

Mental Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

100% of clients received an average of 64 minutes of face-to-face contact with a WC clinical staff member.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Financials

West Central Services, Inc.
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

West Central Services, Inc.

Board of directors
as of 06/18/2024
SOURCE: Self-reported by organization
Board co-chair

Dr William Torrey


Board co-chair

Dr Robert Hansen

Tuck School of Business at Dartmouth College

Term: 2026 - 2020

Sheila Shulman

Philip Stocken

Dartmouth College

Aimee Claiborne

Dartmouth-Hitchcock Clinic

Lisa Cohen

New London Hospital Asso.

Robert Hansen

Tuck School of Business

Darrell Hotchkiss

Matthew Houde

Dartmouth Health

Brian Lombardo

Alice Peck Day Memorial Hospital

Charlene Lovett

Brian Marsicovetere

Marsicovetere and Levine Law Group

Sally Rutter

Susan Seidler

Stepping Stones

William Torrey

Dartmouth Health and Geisel School of Medicine

Courtney Porter

Claremont School Social Worker

Andrew Smith

Geisel School of Medicine, Prof of Psychiatry

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 6/18/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Gender identity
Male

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data