Community Care Center of the Northeast
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Homecare
We treat your family with a caring touch. Community Care’s in-home care is nurse-supervised and client-centered. Services enable seniors who may be at risk for institutional care to age safely in their homes. To assure quality, aides who provide assistance with daily living are trained, certified and supervised by registered nurses, who also are the vigilant overseers of patient treatment, advocating for patients and assisting with coordination of care by all participating providers. In-home care is available 24 hours a day.
Care for Persons with Disabilities
Though focused on in-home care for older adults for the more than 30 years, Community Care broadened its service in the fall of 2005 to include persons with intellectual and developmental disabilities. Among the diagnoses of our clients are Down’s syndrome, mild to profound intellectual disability, anxiety, PTSD, ADHD and various medical issues, ranging from high cholesterol to cerebral palsy. Some direct care staff work with clients in their home, assisting with the activities of daily living and other activities in the home. When day programs require a one-to-one client-staff ratio, our staff members accompany the client to that program. All client plans address the needs of the client that emerge from a home-based assessment involving Community Care’s licensed social worker, the client and the family. Follow-up meetings with client, family and social worker occur every two months, ensuring that the client’s needs are being met. In addition, the social worker maintains regular communications with the client’s Supports Coordinator (case manager) and with the Office of Developmental Programs.
Dementia Care
Our nurses and home care aides are now reporting a significant increase in the number of clients with Alzheimer’s or other age-related dementia. To meet this expanding dementia care need among seniors who prefer to age at home, Community Care incorporates dementia care as part of its home health care service.
The documentary film, “Alive Inside,” demonstrated an approach that uses personalized music to uncover the humanity in people with age-related dementias. People dramatically awakened when, through headphones, they heard music meaningful to them personally. Because this approach created by the New York-based nonprofit, Music & Memory, is the only approach currently recognized to help, Community Care received training from Dan Cohen, the founder of Music & Memory, on how to create personalized playlists using iPods, enabling those struggling with Alzheimer’s and other dementias to reconnect with the world through music-triggered memories. Community Care now is certified as a Music & Memory agency.
Personalized therapeutic music also gives hope for families. Community Care’s dementia care in-home can help children and grandchildren retain familial bonds with loved ones who seem lost to dementia.
Wheels for Independence
Clients in this transportation program pay a modest annual fee for unlimited rides. Caring volunteer drivers provide door-to-door transportation to medical appointments and dialysis safely and on time, as well as to grocery stores and other local destinations that are necessary for social connections outside the home. The drivers escort and/or assist clients from their home to the appointment and back. Clients receiving the service are able to walk independently or with the assistance of a cane or walker. A donation of $10 per ride is offered by the passenger to the driver.
What distinguishes Wheels is quality, reliability and personal attention. In addition, by ensuring that clients appear for their follow-up medical appointments, Wheels helps to avert hospital readmissions.
Education
Community Care’s home health aide course meets Medicare standards and includes hands-on care supervised by a registered nurse. Interactive empowerment training is available for direct care workers in the intellectual disabilities sector.
Community Care's training unit also promotes safety for constituents of other Philadelphia agencies by providing training in CPR, first aid and AED by an instructor certified by the American Heart Association.
Where we work
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Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Given the mounting societal need for senior care, this agency's ultimate goal is that our quality care reach more of these increasing numbers of vulnerable persons, including those with financial need.
Our subsidiary goals: 1)incorporate dementia care within our in-home care and witness that persons with dementia, who are “alive inside," are retaining familial bonds with their children, grandchildren and other family members; 2) provide for our clients the highest quality care and promote the fullest level of independence for which they are capable, while living safely at home; 3) help seniors and persons with disabilities continue to enjoy the full richness of daily life instead of feeling homebound; and 4)promote quality in the home health field.
What are the organization's key strategies for making this happen?
These are our primary strategies for achieving our goals and fulfilling our mission: 1) provide personalized playlists, as a certified Music & Memory agency, for clients receiving dementia care; 2) ensure supervision of care by registered nurses and engage in quality management meetings to achieve continuous quality improvement; 3) increase the numbers of qualified home health aides and maintain the skills and knowledge base of Community Care's employees; 4)offer safe, affordable, reliable, one-on-one, door-to-door transportation for seniors and persons with disabilities who are able to walk independently of with the assistance of a cane or walker.
What are the organization's capabilities for doing this?
Education is the key to quality in the home health field. Community Care Center has dedicated training resources and staffing to maintain its quality focus. In addition, nurse supervisors oversee all client care. In addition, the board members of Community Care Center are devoting their attention and expertise to successful implementation of our new Music & Memory dementia care initiative.
What have they accomplished so far and what's next?
Progress is positive for most goals, but three areas are the subject of intensive focus: 1) training more home health aides skilled to serve clients who give evidence of physical or mental deterioration; 2) recruitment of additional volunteer drivers who are careful, responsible, patient, friendly, courteous, understanding, enjoy being with people, have a desire to help individuals with transportation needs; and 3) secure enough iTunes gift cards and iPod shuffles, so we can create the personalized music playlists for individuals who need dementia care.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Community Care Center of the Northeast
Board of directorsas of 05/11/2016
Mr. Robert Lockyer
Tioga-Franklin Savings Bank
David W. Woodhead
Pickering Manor
John B. Neff
Past President, Frankford Health Care System