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JEVS Human Services

Creating opportunities. Cultivating independence.

Philadelphia, PA   |  www.jevshumanservices.org

Mission

JEVS Human Services (JEVS) works with individuals to create sustainable paths to independence and economic security. Our vision is for every person to achieve personal independence and fulfillment.

Ruling year info

1958

President and CEO

Mrs. Cynthia Figueroa

Main address

1845 Walnut St 7th Fl

Philadelphia, PA 19103 USA

Show more contact info

Formerly known as

Jewish Employment and Vocational Service

EIN

23-1352118

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

Health Support Services (E60)

Other Mental Health, Crisis Intervention N.E.C. (F99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

JEVS works in Philadelphia neighborhoods to build a brighter future for the city by investing in our most valuable resource: our people. By empowering individuals with the education, training, and support they need to find and keep family-sustaining employment, JEVS strengthens households and improves community well being over the long term

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Career Strategies

Provides a guided approach to career change for those in all stages of career transition. We help individuals of all ages find meaningful, satisfying employment through tools and processes to unlock and present their own skills, abilities and interests. In addition, we have many employer connections and can assist with job placement for qualified job seekers.

Population(s) Served
Adults
Unemployed people

Provides the Jewish community with a broad range of career and educational programs that are sensitive to traditions inherent in Jewish life, including summer internships and year-round programs for Jewish high school and college students.

Population(s) Served
Unemployed people
Jewish people

Helps refugees, asylees, and victims of trafficking prepare to enter the workforce, find satisfying jobs ranging from labor to professional positions, and become self-sufficient members of society. Additional Languages Spoken: Arabic, French, German, Hebrew, Hindi, Polish, Punjabi, Russian, Ukrainian, Urdu

Population(s) Served
Immigrants and migrants
Unemployed people

Offers a range of community participation services and supports to provide social activities, social skills training, and community involvement to adults with intellectual/developmental disabilities. Services include individual plans according to interests and needs; trips to entertainment, sporting, and cultural events in Philadelphia region; social interaction, relationship building, and social/emotional adjustment. Transportation provided for community activities.

Population(s) Served
People with intellectual disabilities
Adults

Provides a range of residential options to support independence and dignity, allowing individuals with a range of disabilities to achieve their full potential while living in the community of their choice. Options include community homes, LIfe Sharing, Supported Independent Living and In-home Supports. Services support people with intellectual, developmental and mental health disabilities.

Population(s) Served
People with disabilities
Adults

Provides a wide array of social services and employment services designed to meet the immediate and longer-term needs of individuals returning from incarceration.

Population(s) Served
Incarcerated people
Unemployed people

Strives to empower young adults with disabilities in this co-ed communities so they can live independent and full lives with support. Communities are located in Narberth, PA (PIN) and Collingswood, NJ.

Population(s) Served
People with disabilities
Young adults

Offers a variety of empowering, customized employment services to assist individuals living with intellectual disability, mental health disabilities, or physical disabilities or chronic diseases by preparing them for competitive employment and community integration. Services include assessment, job coaching, job placement and school to career transition programs for young adults.

Population(s) Served
People with disabilities
Unemployed people

Provides comprehensive services for both job seekers and employers – providing skills and assistance to those seeking work while matching prescreened, qualified candidates to the area’s labor market.

Population(s) Served
Unemployed people
Adults

Offers certifications for specific jobs, such as healthcare and IT. These programs help people start or move ahead in careers that are in high demand. With one-to-one guidance and online classes, EduConnect supports individuals so that they can achieve their career and education goals.

Population(s) Served
Adults
Unemployed people

An intensive alternative to incarceration program for first-time, non-violent felony drug sellers, offering education, employment, restorative justice, community service and supportive services.

Population(s) Served
Young adults
At-risk youth

Assists individuals who have a range of psychiatric disabilities by promoting wellness, socialization, independence, community integration and employment. Services include outpatient, day programming, Mobile Psychiatric Rehabilitation Services, Peer Support Services.

Population(s) Served
People with psychosocial disabilities
People with disabilities

Offers skills training, job placement assistance, and GED® /high school equivalency test preparation for Philadelphia youth ages 18–24. Students can choose from a variety of hands-on, job training options, such as in the high-demand career fields of building trades or computer technology.

Population(s) Served
At-risk youth
Economically disadvantaged people

Offers full-and part-time training diploma programs to assist people throughout the Greater Philadelphia area in obtaining the skills they need to begin careers in a variety of building trade professions. Career preparation for entry-level positions in Air Conditioning, Refrigeration and Heating; Plumbing and Heating; Building Maintenance; Residential and Commercial Electricity; and Carpentry plus job placement assistance.

Population(s) Served
Adults
Unemployed people

Provides a comprehensive set of employment-oriented services to those receiving public assistance benefits, including those who are in need of specific help managing barriers to self-sufficiency.

Population(s) Served
Adults
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

At-risk youth, Unemployed people, People with disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of individuals served each Fiscal Year through all JEVS programs.

Number of clients served who disclose having a disability

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities, People with intellectual disabilities, People with psychosocial disabilities

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

Total number of individuals served each Fiscal Year who choose to disclose that they have a disability. (JEVS began tracking this metric in FY18.)

Number of clients participating in educational programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

At-risk youth, Economically disadvantaged people, Unemployed people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total # of individuals in a JEVS program that offers education through academic tutoring, high school equivalency prep, vocational skills training, industry credentialing and/or work-based learning.

Percent of board members giving

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Percentage of board members each Fiscal Year who contribute financially to JEVS.

Number of employer partners offering jobs to clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Incarcerated people, Unemployed people, People with disabilities

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Total number of jobs offered to JEVS Clients by active employer partners each Fiscal Year.

Number of placement connections to the workplace

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Unemployed people, People with disabilities

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Total number of employment placements each Fiscal Year of individuals in a JEVS program that targets employment as a goal.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

JEVS Human Services (JEVS) was founded in 1941 to meet the employment needs of the region’s Jewish community, many of whom had fled anti-Semitism and discrimination in Europe. The organization has grown and evolved to meet the needs of people from all walks of life seeking to realize their vocational and personal potential. JEVS’ mission is to enhance the employability, independence, and quality of life of individuals through a broad range of programs and create innovative and sustainable solutions to address current and future community needs. JEVS serves more than 27,000 individuals each year, including the unemployed, underemployed, immigrant populations, returning citizens, senior citizens, individuals with disabilities and individuals seeking addictions recovery. JEVS’ goal is to expand economic and life opportunities for individuals seeking to build independence, connection, & well-being for 100,000 people over the next 3-5 years. In the past year, JEVS served:
• 24,000 low-income people
• 12,000 people who were unemployed
• 873 youth
• 6,968 people with disabilities
• 3,757 people currently or formerly involved with the juvenile or adult justice system
With approximately 42,000 unemployed Philadelphians and 400,000 living under the poverty line, JEVS addresses financial instability by offering employment programs that provide clients with the resources they need to find stable employment. Our employment programs include aptitude, academic and interest assessments, trade and vocational training, academic skills building, job readiness preparation, service learning, internship opportunities, and wrap around supports.
JEVS also provides support for individuals living with disabilities and behavioral health challenges. Our programs for people with disabilities include skill training, job readiness, and career services; vocational rehabilitation and recovery services; adult residential and day services; and in-home personal assistance and support coordination.
As a result of JEVS’ programs, participants achieve greater economic stability, enhanced education and skills, better physical health and safety, and improved social and psychological wellbeing. Every service we provide is designed to help people develop the skills needed to be successful. JEVS Human Services believes that every person deserves the opportunity to live with dignity.

There are five (5) strategies motivating JEVS’ work:
Strategy #1: Deliver high-quality, evidence-based, person-centered services. JEVS’ overarching strategy is to deliver high-quality services that integrate evidence-based practices, ensure a participant-centered approach that honors lived experience, and is sharply focused on quality assurance and social impact.
Strategy #2: Attract, train, and retain exceptional staff. JEVS’ service strategies are developed by leaders within their field and implemented by exceptional front-line staff with the skills, training, and ongoing support they need to provide the highest level of service.
Strategy #3: Braid, maximize, and leverage resources. JEVS is adept at braiding private contributions, public sector grants, and fee-for-service contracts to support programs.
Strategy #4: Evaluate, learn, and innovate. JEVS is committed to measuring what matters and learning from our data to improve decision-making, program design, and service delivery. We proactively look for areas of collaboration within and beyond our agency and work to develop innovative solutions to current and future community needs.
Strategy #5: Develop strong partnerships. JEVS is renowned for our strong collaborative orientation, ability to operationalize and scale programs quickly and well, and deep knowledge of the needs of job-seekers, employers, and government partners alike, all of which make it an exemplary partner.

JEVS is Philadelphia’s “go-to” agency for effective workforce development and independent living support for individuals who are seeking to build independence and well-being. JEVS operates 39 distinct programs, has an annual budget of $107M, is governed by a 23-person board, and employs 1,000 full-time staff. Among its core competencies, JEVS:
• Excels at case management and case coordination, having served high-risk populations facing multiple barriers to employment and independence for over 24 years.
• Has exceptional job placement capacity having placed the unemployed—including traditionally hard-to-place individuals—for over 70 years.
• Has more than 1,500 active employer accounts and volume hiring in a number of key growth industries including healthcare, transportation, security, hospitality, banking, grocery, janitorial, and retail sectors, with longstanding repeat customers who value the care we take to match the right candidate to the right employment opportunity.
• Offers training programs that are employer-driven, and we actively engage industry experts to understand their current and anticipated hiring needs to calibrate training curricula accordingly.
• Earns high marks for customer service, based on customer surveys distributed to our participants, which are consistently returned with high satisfaction levels across the board.
• Has significant organizational capacity and agility, with expertise launching and successfully implementing innovative and large-scale initiatives, and strong internal infrastructure to support startup and transitioning of large program operations.

JEVS is renowned for its collaborative orientation and its ability to partner effectively with a diverse range of associates: small community organizations, citywide networks, government funders, and national partners. JEVS has significant organizational capacity and agility, with expertise launching and implementing innovative and large-scale initiatives. We have decades of experience managing every aspect of government-funded programs from hiring staff, to implementing and assessing services, to using an array of funder-specific information systems to produce timely and accurate program reports and assure compliance.

At JEVS we are proud to serve nearly 30,000 clients every year. Our services range from vocational training and academic skills building to housing support and recovery assistance. Our agency is passionate about serving the Philadelphia region's most vulnerable and underserved populations, including the unemployed, immigrant populations, senior citizens, and individuals with disabilities. Our dedication to quality service has earned us high marks on participant surveys that are consistently returned with high satisfaction levels. In addition to quality customer service, we regularly outperform our contracts with government agencies.

JEVS is committed to investing in data and analytic systems to deepen our agency’s evidence-based culture. By utilizing key performance indicators and social impact reporting, we assess monthly progress against some 500 financial and social impact measures for each of our programs. We are ensuring continuous improvement of our services and programs utilizing net promoter scores and KPI data to assess strengths and weaknesses and opportunities to expand impact. Between 2015 and 2019, the number of programs reporting key performance indicators grew by 154%, and reports increased in frequency from quarterly to monthly. In 2019, JEVS entered into a multi-year partnership with the nationally-recognized evaluation and assessment organization, Equal Measure, to build the organization’s evaluation capacity and to undertake evaluations of targeted programs.

As a leader in the field of workforce development and human services, local and national foundations and think tanks seek our support in designing and implementing innovative initiatives. In the summer of 2019, JEVS won the highly competitive Minds that Move Us national competition for innovation in adult career pathways for our Pathways to Prosperity program that integrates employment and behavioral health services for returning citizens with disabilities.

Our dedicated staff, professional executive leadership, and loyalty to our clients has made us one of Philadelphia’s Top Workplaces on the Philadelphia Inquirer Top Workplaces survey for two years.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

JEVS Human Services
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

JEVS Human Services

Board of directors
as of 02/28/2024
SOURCE: Self-reported by organization
Board chair

Laurie Franz

Linda J. McAleer

Ivan Szeftel

Lisa Washington, Esq.

Nina Abbott

William Becker

Evan Benn

Laura Bessen-Nichtberger, MD

Kevin Clancy

Elizabeth Cohen

Lee Dobkin, Esq.

Brian Leatherberry

Robert Levine

Gerald Miller

Roberta D. Pichini, Esq.

Denise Portner

Dustin A. Seidman

Sarah Weinstein

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/28/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 08/24/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.