YWCA of Lancaster
Eliminating racism and empowering women
Programs and results
What we aim to solve
Social justice requires us to transform unjust practices and policies. Democratic practice and plurality are fundamental to the YWCA association model. Women working together across lines of difference can transform and improve life for all women. Social problems should be addressed on multiple levels. All women cannot be empowered if we do not address the issues of race and racism.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Sexual Assault Prevention & Counseling Center (SAPCC)
SAPCC is the designated rape crisis center for Lancaster County. We provide no cost counseling to victim survivors of sexual assault and their families. In addition we provide primary prevention to schools and other organizations.
The Center for Racial and Gender Equity
The Center for Racial & Gender Equity (CRGE) engages in education and advocacy to build community around our mission to eliminate racism and empower women to have equitable access to personal, community and professional opportunities, free from racial injustice.
YWonderful Kids
We offer quality and affordable childcare at our Lime Street and Before and After School Sites (Lime Street and in partnership with Penn Manor School District). At Lime Street we offer care for infants through school-aged children. At our Penn Manor sites we offer Before, After, and a Wrap program for morning kindergarten students.
Parent Empowerment Program
The Parent Empowerment Program is contracted to provide parenting education to clients of Lancaster County Children and Youth Agency. The Parent Educators meet with clients in their homes, at the agency, and in the community to observe their parent child visits and meet with them one-on-one, building off their strengths to improve their parenting. The program has a wide range of goals they focus on including child development, play interaction, safety and supervision, decision making, budgeting, community resources, behavior management techniques, communication, self-care, stress management, basic care, meeting child’s special needs, home organization, and routine and structure. The program works with clients throughout the county yearlong.
New Choices
New Choices provides ongoing career counseling workshops or individual sessions on education pertaining to job training, job seeking, interviews, resume skills, and job placement opportunities. This program provides an environment that preserves dignity and supports personal choice. We serve dislocated workers and workers who were recently laid off, fired, or quit a job. We also serve individuals returning to the workforce, single parents, and those who were recently divorced or widowed along with individuals in life transitions from work, housing, or rehabilitation.
Kepler Hall Residency
YWCA Lancaster is a beacon of hope offering safe emergency and affordable housing for low-to-moderate-income single women and parents with young children on a month-to-month basis during adjustment periods in their lives. As part of the county homeless coalition, we provide family emergency shelter AND we offer permanent housing for single, female-identifying persons. 12 of our 38 rooms are eligible for Section 8 housing, and one of our rooms is designated for survivors of trafficking or sexual violence.
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of participants engaged in programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Families, Victims and oppressed people, Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The 2022 and 2021 number is the total participants in our 6 core programs. Previous metrics only tracked numbers for our Sexual Assault Prevention and Counseling Center.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goal is a Lancaster community that embraces the full humanity of every individual and each person has the support they need to thrive.
What are the organization's key strategies for making this happen?
Our strategy is to listen, learn, and lead on the issues that directly impact our mission.
What are the organization's capabilities for doing this?
We primarily meet our goals through our programs:
The Center for Racial and Gender Equity focuses on education and advocacy.
The Sexual Assault Prevention and Counseling Center is the Rape Crisis Center for Lancaster County. In addition to prevention education, we also run a 24-hour Sexual Assault Hotline and provide no-cost counseling to survivors.
New Choices program provides pre-employment planning and counseling for individuals in employment transition.
The Parent Empowerment Program partners with Lancaster County Children and Youth Agency to work with families with an open case. Parent Educators partner with parents to develop skills needed to successfully raise their children in a healthy and nurturing environment.
Women who live at our Kepler Hall Residency include aging women on limited incomes; individuals leaving abusive relationships; individuals with disabilities who cannot afford other housing, or those in transition for any number of reasons. The nurturing support provided by the residents, staff, and agency environment support women if they live with us the remainder of their days or move on to new opportunities. For our emergency shelter residents, case manager support is provided to residents to help them find employment and to obtain life skills.
YWonderful Kids program provides:
• A safe and welcoming environment with a diverse, dedicated and caring staff
• A program responsive to the needs of working families
• Attention to the whole child with strong communication and partnerships with families.
In addition to our programs, our diverse board of directors is engaged in our work and our community engagement.
What have they accomplished so far and what's next?
In January 2023, the Lancaster County Equity Profile was published. The first county equity profile in the state of Pennsylvania. www.equityprofilelancaster.com
In 2022, YWonderful Kids received a PA Equity in Early Childhood Education Champion Award for the Anti-Bias Curriculum.
In 2021, YWCA Lancaster convened a group of community leaders to engage in in a countywide Racial Equity Profile, the first of its kind in PA. The project is jointly funded and will produce a report identifying areas of racial inequity with data that enables us to lead focused efforts of change.
In 2021 we created Black Artist Waystation. For this project, we identified 20 local artivists and supported 4 of them as they created art connected to the legacy of the Underground Railroad in Lancaster and todays recognition that Black Lives Matter. The effort exposed artists to audiences they hadn't reached before and several have transformed their practice and work due in part to this initial launch.
In 2020, our YWonderful kids program identified a need for more cultural competence in our childcare programs by considering what aspects of our mission we could enhance. During the first COVID closures in 2020, YWCA Lancaster paid staff who were unable to work in their regular classrooms to create an anti-bias curriculum. Primarily college-aged, this group coupled their knowledge of the families we serve with the pedagogical techniques they were learning in their formal education. After this curriculum was developed, staff recognized the need to continually reflect on these topics in our YWonderful childcare program, and so they formed the Diversity Education Committee. This committee remains active and works with staff to bring anti-bias lessons and practices into our classrooms.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We serve homeless families, working parents, low-income women-identifying residents, sexual assault survivors and their families, families with court involvement, and the community at large through our education and advocacy efforts.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
We changed our practice to enable temporary residents to enroll children in the licensed childcare. We have placed a greater emphasis on correct pronouns to ensure a welcoming environment for all staff and residents.
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Which of the following feedback practices does your organization routinely carry out?
We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
YWCA of Lancaster
Board of directorsas of 03/22/2023
Ms. Deborah Wilson-Gadsden
Family Design Resources Inc.
Term: 2020 - 2023
Angela F Rieck
Law Office of Angela Rieck
Dana Hamp Gulick
Stoner Bunting Advertising
Deborah Wilson Gadsden
Family Design Resources
Jennifer Reiner
Align Ltd.
LuAnn Aument
LMA Consulting Group
Molly Ramos
RKL LLP
Shruti Sharma
Serve Pro
Hyasmine Charles
Penn Medicine
Jasmine Kraybill
Berkshire Hathaway
Sally Chuquimia
Church World Service
Kathryn Sandoe
Lancaster County Solid Waste Management Association
Lisa Simmons
AHF Products, Inc.
Stephanie O'Hara
Landmark Homes
Kim Tull
Godfrey
Mary Aucker-Enders
Self-employed
Jessica Purdy
FIC Human Resources Partners, LLC
Maxine R. Cook
Lincoln University
Gretchel Hathaway
Franklin and Marshall College
April Russell
COBYS Family Services
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 01/19/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.