Human Services

RALSTON HOUSE

We Care. We Move. We Educate.

aka Ralston Center, Ralston My Way

Philadelphia, PA

Mission

Ralston Center's mission is to provide supportive services and programs to older adults in West & Northwest Philadelphia.

Ruling Year

1934

Executive Director

Ms. Lynette Killen

Main Address

3615 Chestnut St

Philadelphia, PA 19104 USA

Formerly Known As

Society for Indigent Widows and Single Women

Ralston Network

Keywords

aging, older adults, age-friendly, aging in community, social isolation, fitness, wellness, education, home care, transportation, home repair

EIN

23-1387107

 Number

4656904388

Cause Area (NTEE Code)

Senior Centers/Services (P81)

Home Health Care (includes Visiting Nurse Associations) (E92)

Human Service Organizations (P20)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve

Ralston Center, a pioneering advocate for older Philadelphians for more than 200 years, provides supportive services and programs to older adults in West and NW Philadelphia. The problem our organization is seeking to address is how best to support the needs of older adults in our region who want to stay in their communities as they age, in good mental and physical health. In 2019 Ralston Center embarked on an organizational strategic planning process to clarify our mission and ensure our programmatic priorities match our capacity and fit into our larger business model. As a result, Ralston Center has reaffirmed its commitment to Wellness and Home Care. We will continue our focus on Education and Fitness programs for seniors in the Philadelphia region, as well as continue to provide affordable Home Care services for older adults in NW Philadelphia, with a goal of expanding our Home Care Program’s reach to West Philadelphia in 2021.

Our Sustainable Development Goals

Learn more about Sustainable Development Goals.

3

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Ralston Wellness

Ralston My Way

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of adults engaging in regular physical activity

TOTALS BY YEAR
Population(s) served

Aging, elderly, senior citizens

Related program

Ralston Wellness

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

Number of unique attendees to fitness programs held at Ralston House (does not include community partner locations)

Number of clients participating in educational programs

TOTALS BY YEAR
Population(s) served

Aging, elderly, senior citizens

Related program

Ralston Wellness

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

Number of participants in community education programs in selected year.

Hours of programing delivered

TOTALS BY YEAR
Population(s) served

Aging, elderly, senior citizens

Related program

Ralston My Way

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

Number of home care (including cleaning, organizing, errands, etc.), transportation, and home repair service hours provided in given year.

Number of unique adults served annually with affordable home care, home repair, and transportation services

TOTALS BY YEAR
Population(s) served

Aging, elderly, senior citizens

Related program

Ralston My Way

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

Number of unique clients served through Ralston My Way

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

Ralston Center is aiming to improve the quality of life for those age 55+ in Philadelphia by providing affordable home care, transportation and home repair services through Ralston My Way as well as fitness and education programs through Ralston Wellness. Ralston My Way will achieve it's goals of reaching 1,000 individuals annually by offering the following services: • Non-medical home care focused on activities of daily living (such as dressing, bathing, and mobility) and medication reminders; • Transportation to the grocery store, doctor’s appointments and for socialization; • Housekeeping and household services such as yard work, snow shoveling and handyman repairs; • Errands and chores, e.g., meal preparation, grocery shopping, and other household tasks; • Companionship, pet-sitting, and technology assistance. Ralston Wellness will achieve it's goal of reaching 400 seniors with our educational series and 300 seniors with our fitness classes by offering the following programs: • Eight (8) education programs annually which provide older adults with the information they need to to advocate for themselves, develop healthy behaviors, and cope with the issues and challenges that come with aging. • Regular fitness programs including Stretch and Tone, Chair Yoga, Feldenkrais, and Tai Chi at Ralston Center and additional programs at our Community Partner Locations, in order to increase flexibility and balance, reduce discomfort while supporting performance of everyday activities.

Ralston Center is deeply rooted in its community, with a long, storied history in our physical location at 3615 Chestnut Street in University City. We have been a trusted, reliable source of support for older adults in Northwest Philadelphia for over 10 years with our Ralston My Way services in Northwest Philadelphia, centrally located in Mt. Airy on Germantown Ave. Ralston has a reputation as "the neighbor who takes care of everything" for older adults who want to stay connected to their city, socialize with friends, and connect to wellness programs that help them to age in good mental and physical health. We will continue to provide affordable Home Care, Home Repair, and Transportation services for older adults in Northwest Philadelphia, with a goal of expanding our Home Care Program’s reach to West Philadelphia in 2021, while continuing to offer Wellness Programs in West and Northwest Philadelphia.

Ralston Center is supported by a strong Board, a full-time staff of eight employees, and roughly 40 part-time caregivers who are thoroughly vetted and trained. We work hard to ensure all our staff are trained in geriatric competencies, and that we are actively responding to the needs of our communities.

Our organization measures our impact and progress based on the following: 1. Number of constituents served through our programs and hours of service provided through Ralston My Way 2. Evaluation of programs through regular surveys/evaluations completed by our Ralston My Way Members and participants in Ralston Wellness programs

Ralston Center has accomplished so much in its long legacy. Most importantly, we have gained the trust of our community and have become one of the most well-beloved service providers for older adults in the region. We do this by creating a people-centered approach, catering our services to each individual and providing them with the resources they need to age well. Since Ralston My Way opened its doors in 2010, we have served more than 5,000 members through 160,000 hours of service. In 2019 we have continued this success with nearly 1,000 active members and more than 24,400 hours of service to date, more than 55% of which were for non-medical home care services. Our Wellness programs have also had great success. Our educational series have served fore than 1,200 participants since we began them in 2017 and our Fitness Classes reach more than 300 participants annually.

External Reviews

Financials

RALSTON HOUSE

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  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

No

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

No

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Yes