United Way of Bucks County

Live United

aka UW Bucks   |   Fairless Hills, PA   |  http://www.uwbucks.org

Mission

United Way of Bucks County creates opportunities for quality education, financial stability, and good health to ensure real, lasting change for individuals and our communities.

Ruling year info

1954

President & CEO

Marissa Christie

Main address

413 Hood Blvd

Fairless Hills, PA 19030 USA

Show more contact info

EIN

23-1409706

NTEE code info

Fund Raising Organizations That Cross Categories includes Community Funds/Trusts and Federated Giving Programs) e.g. United Way (T70)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

United Way of Bucks County

Our main operating program is to provide solutions to the most
critical human care needs of Bucks County; including financial
support of 54 local programs designed to improve the lives of those
facing issues of addiction, disability, aging, homelessness, abuse,
violence, and other at-risk behaviors. Many of these programs
focus on strengthening youth and nurturing young children.

Population(s) Served
Families
Homeless people

Bucks Knocks Out hunger is a community-driven hunger figthing project that unites thousands of donors, advocates, and volunteers to fight hunger in Bucks County. It is a fundraiser for Bucks County food panrties, a chance to advocate for those who are hungery and food insecure, an an opportunity to pack meals as a volunteer.

Population(s) Served
Families

Stuff the Bus is a community-driven back to school supply drive for kids in Bucks County whose families can not afford to purchase all of the neccassary school supplies a child needs. Through school supply and monetary donations, Stuff the Bus is a great way to volunteer, advocate for children in need, and bring together a community during collection and packing days.

Population(s) Served
Children and youth

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    The people we serve struggle with access to education (particularly in the early years), financial stability, and health challenges connected to issues of nutrition and food access. Most of the households we work with are ALICE -- asset limited, income constrained, employed. To ensure we are meeting these needs, we formally engage the people we serve through surveys, in-person and online focus groups, and soliciting feedback one-on-one at our sites as needed. We use that feedback to determine where we need to make adjustments and build on our existing work.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    One recent change was adjusting our hours and distribution plans. In some cases, that meant allowing for walk-in service for programs that historically required appointments. In another case, families needed the opposite: They wanted to select a window for item pick-up rather than have walk-in service and risk having to wait when they arrived at our site. We are currently in conversation with focus groups to understand how to improve access to financial literacy programs. We understand that people need and want them -- but they are not always enrolling, even when they are free. We need to fix that. When we get feedback, we do our best to implement it as quickly as possible.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

United Way of Bucks County
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

United Way of Bucks County

Board of directors
as of 12/13/2021
SOURCE: Self-reported by organization
Board chair

Mr. Catherine McElroy

QNB Bank

Brian Jeter

Comcast Cable

Michael Connor

Community Representative

Jeane Vidoni

Penn Community Bank

Kevin Crawford

WSFS Bank

Heiner Markoff

Community Representative

Catherine McElroy

Community Representative

JoAnn Perotti

Bucks Intermediate Unit #22

Paul Bencivengo

Visit Bucks County

Justin Brown

Quaker Color

Jennifer Dredge

Cummins Inc.

Claire Quinn

DOW

Denise Bowman

Antheil Maslow & MacMinn, LLP

Colleen Doll

PECO

Kristen Elder

Community Representative

Brian Papsun

Grant Thornton

Dennis Pfleiger

St. Luke's University Health Network - Quakertown Campus

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No