PLATINUM2023

VIA OF THE LEHIGH VALLEY INC

Creating Success Every Day

Bethlehem, PA   |  www.ViaNet.org

Mission

Via's mission is to help the people we serve reach their full potential through a rewarding career, meaningful relationships, and an enriching community life.

Ruling year info

1973

President & Chief Executive Officer

Ms Lisa Walkiewicz

Main address

Via of the Lehigh Valley 336 West Spruce St.

Bethlehem, PA 18018 USA

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Formerly known as

LARC (Lehigh Valley Association of Rehabilitation Centers)

LARC (Lehigh Valley Association of Retarded Citizens)

LARC (Lehigh Valley Association for Retarded Children)

Northampton County Chapter of the Pennsylvania Association for Retarded Children (ARC)

Lehigh County Chapter of the Pennsylvania Association for Retarded Children

United Cerebral Palsy of the Northampton-Monroe

United Cerebral Palsy of the Lehigh Valley

EIN

23-1457999

NTEE code info

Developmentally Disabled Services/Centers (P82)

Sheltered Remunerative Employment, Work Activity Center N.E.C. (J33)

Developmentally Disabled Services/Centers (P82)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Via envisions a time when all people have equal access to developmental and educational services, meaningful friendships, a rewarding career, and a satisfying retirement.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Employment Services

Community Employment:
Via helps adults with disabilities work in integrated,
competitive employment settings within their
community, while providing ongoing support to
ensure job stability.

ViaWorks Small Group Employment:
Teams work onsite at local companies,
providing contract services for employers. This
service teaches job skills in a supportive, hands-on
environment.

School-to-Work Transition Services:
Via works with students, in partnership with
their school districts and the Office of Vocational
Rehabilitation, to create an employment plan
and explore careers of interest. Pre-Employment
Transition Services are also available under this
service.

Via Business & Industrial Services:
Contract packaging and assembly work, providing
consistent high-quality work for businesses. Staff
help provide a safe and productive environment
for individuals to enhance skills and gain work
experience.

Population(s) Served
People with disabilities

It is essential for people to be part of the
communities in which they live. Via helps
individuals gain access to different volunteer,
educational and recreational opportunities - and
helps people to access them independently.
Via supports adults at different stages of
their lives, from recent high school graduates
transitioning into adulthood, to people of
retirement age looking to stay active and
maintain their networks.

Participants take an active role in planning their schedules and developing goals and objectives for each activity.

We work with people on a variety of life skills, such
as the use of public transportation, understanding
housing options, and the importance of money
management.

Population(s) Served
People with disabilities

Lehigh Children’s Academy provides, nurturing care and education for young children, ages six weeks to six years, and provides before and after school care for school-age children.

The mission of Lehigh Children’s Academy is to:
Provide quality care and education to children in a safe, caring, clean and developmentally appropriate environment.
Provide a place for education, play and social engagement that is inclusive of children of all abilities.
Recognize families as a child’s first teachers and the ones who know their child best.
Function as a model for best practice in early care and education by meeting or exceeding licensing and quality standards.

Twenty percent of children at Lehigh Children’s Academy have developmental delays and receive early intervention therapies. Twelve percent of children at Lehigh Children’s Academy receive Department of Public Welfare subsidies available for low-income working parents.

Population(s) Served
Infants and toddlers
Children and youth

CHILDREN'S SERVICES:

Early Intervention--Early Intervention therapists work with infants and toddlers in their homes, daycare facilities, and communities to address delays and provide age-appropriate therapies. Caregivers are included in the teaching process so therapy can continue across the child’s daily routines. Early Intervention services are funded by the PA Department of Human Services.

School-to-Work Transition Services--Via works with students, in partnership with their school districts and the Office of Vocational Rehabilitation, to create a personalized employment plan and explore careers of interest. Pre-Employment Transition Services are also available under this service, funded through the Office of Vocational Rehabilitation.

Population(s) Served
People with disabilities

Everyone wants to be connected to friends, family and their community, and to work, learn and be respected for their choices. People on the Autism Spectrum are no different. Via helps individuals develop social skills, create peer networks, and explore vocational opportunities so they may lead successful, independent lives.

Via provides adults with an autism spectrum disorder diagnosis (ASD) with the resources to connect with each other and community resources to explore their talents and potential. Vocational, educational and recreational activities are provided.

Via of the Lehigh Valley is an Autism Waiver provider through the Pennsylvania Office of Developmental Programs’ Bureau of Autism Services.

Population(s) Served
Adults

Behavior challenges can prevent people from participating fully in community activities. Via helps individuals who struggle with behavior challenges, teaching them more appropriate alternatives. Masters-level staff work with a person’s natural support system and caregivers to develop a behavioral support plan addressing: challenging behaviors, cognitive processing, communication skills, self-help activities, impulse control, adaptive skills, and suggesting environmental changes that support success.
Masters-level staff are trained in the areas of functional behavior assessment and behavior support plan development. Behavioral Supports include onsite observation, comprehensive functional behavior assessment, behavior support plan development, training for all involved team members, and ongoing support and plan modification. Behavior Support Specialists focus on changes that can be made by the individual, their team or within the person’s environment.

Population(s) Served
People with disabilities

Creative Expressions Adult Training Services at The John E. Walson Center: This program supports the growth of people with disabilities and empowers them to participate in a wide variety of community activities.

Creative Expressions is an Adult Training Service licensed by the Commonwealth of Pennsylvania’s Department of Public Welfare. Facilities maintain compliance with Title 55 PA Code, Chapter 2380 Regulations for Adult Training Services.

Population(s) Served
People with disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children with disabilities receiving early intervention services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants and toddlers

Related Program

Services for Children and Young Adults

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Therapists provided services either in-person or virtually, depending upon the family's needs.

Number of people with disabilities who received community employment services.

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Employment Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The number of people served were impacted by continuing impact of COVID-19 and staffing challenges.

Number of adults with disabilities receiving sufficient social and emotional support

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Community Connections

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

We are getting back to pre-Covid number served despite staffing and other challenges.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Via's implementation of its mission and vision is based on the following:
• Every individual is valued and treated with dignity, respect, and courtesy.
• Every individual is capable of growth and learning.
• Every individual is able to communicate needs, desires, feelings and personal choices through the experience of person-centered planning and approaches.
• Every individual has the right to be included as an active, valuable participant in the community.
• Every individual has a right to physical and mental access to the community.
• Every individual has a right to an advocate of their choice.

Outcomes - Track and verify outcomes by providing objective evidence of the benefit of Via's services.
Growth - Grow service array to meet the needs of our service participants and to sustain Via's organizational capacity.
Staff Investment - Build and maintain Via's organizational strength and capacity to operate current and future services.
Maximize Funding - Maintain and expand financial resources — to ensure viability of Via's services.
Communications - Effectively communicate the impact, viability, and success of Via's programs and services.

Via offers a full array of services designed to assist children and adults with disabilities so that they can have a fulfilling life within their community. Services are provided with a focus on whom individuals are and what they, with family input, determine are their program priorities. There is a strong emphasis on involving as many natural resources and supports as possible to help each person achieve their individual goals. These services may include but are not limited to Early Intervention, Community-Based Habilitation, Transitional activities for teens and young adults, Supported Employment, Customized Employment (including small business development), Pre-Vocational Services, Adult Training Services and Supported Living.

NOTABLE ACCOMPLISHMENTS IN FISCAL YEAR 2022

During the COVID-19 crisis, we focused Via’s resources on our core mission and continued to provide our essential programs to the individuals and families we serve. As we emerged from this crisis - to remain viable now and in the future - we focused on investing in our employees, technology, and programs to build our capacity and better serve our community.

Via employees poured their heart and soul into their work during the COVID-19 crisis. They faced personal risks and challenges but continued to provide support to our participants and their families. To attract, retain, and engage the best Direct Support Professionals and employees, we needed to invest in their careers at Via. We developed career advancement and professional development opportunities so employees can grow with our agency.

In addition to the 24 hours of training our employees take annually, they now can become professionally certified through two national organizations with whom we have partnered. In addition to creating paths for career growth, we increased pay rates, provided more engagement opportunities (including employee forums and additional appreciation events), and created a Diversity, Equity, and Inclusion Employee Council. This investment in our employees is paying off. An employee engagement survey administered in 2022 resulted in so much positive feedback that Via was named a 2023 Morning Call Top Workplace.

The importance of investing in technology also became very clear during the COVID-19 crisis. Technology enabled us to adapt and provide our services in new ways. It also allowed us to open new communication pathways. We upgraded our technology devices, launched a new training system, added new technology platforms, and updated our financial and accounting systems.

Furthermore, we recognized a need for a service to provide life skills training for a younger population and have opened this new licensed site in Allentown. Individuals and families have started participating in this expanded service offering and we are increasing our capacity to serve more of them.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

VIA OF THE LEHIGH VALLEY INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

VIA OF THE LEHIGH VALLEY INC

Board of directors
as of 11/08/2023
SOURCE: Self-reported by organization
Board chair

Mr Jerry Somers

Community Advocate

Vicki Doule

Capital Blue Cross

Jeremy Sestito

Victaulic, Inc.

Andrew Krohn

Bangor Area HIgh School

Brian Fry

Buckno Lisicky & Company

Katie Jeanes

Securitas Security USA

Nakia Flowers

Air Products & Chemicals, Inc.

Sharon Geroulo

Truist

Matthew McClinnis

Victaulic, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 1/18/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability