Meals on Wheels of Northeastern PA, Inc.

aka Meals on Wheels of NEPA   |   Scranton, PA   |  http://www.mealsonwheelsnepa.org

Mission

MISSION STATEMENT:
Meals on Wheels of NEPA's mission is to support the independent living of adults in need through the delivery of nutrition and support services. In order to carry out our mission, we strive to accomplish the following:

1. Provide relief from hunger for the elderly and disabled.
2. Decrease onset of disease with good nutrition.
3. Increase home based support to delay or prevent expensive institutional care.

Ruling year info

1986

Executive Director

Ms. Kristen L. Kosin

Main address

541 Wyoming Ave

Scranton, PA 18509 USA

Show more contact info

EIN

23-1856098

NTEE code info

Meals on Wheels (K36)

Congregate Meals (K34)

Nutrition Programs (K40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Meals on Wheels of NEPA supports the independent living of homebound seniors and people with disabilities through the delivery of nutrition and supportive services. The Agency provides regular contact with clients through Home Delivered Meals and a robust set of Community Health Initiatives. All programming directly focuses on food insecurity and social isolation in clients. More than 20 percent of people in Lackawanna County are aged 65 or older. This percentage will continue to increase as the number of retired individuals grows. The older adult population is expected to triple nationally by 2057. This vulnerable population is characteristically isolated, poorly nourished, declining in health, and faces decreased ability to live independently.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Home Delivered Meals Program

Meals on Wheels delivers a nutritious meal, a safety check and the smile that serve as a lifeline to home-bound and socially isolated seniors. This combination of services goes well beyond fighting the battle against the hunger that threatens one in six of America’s seniors – it provides the support and peace of mind that enable them to remain safely and securely in their own homes as they continue to age.

Enabling seniors to stay in their own homes means they remain happier, extend their independence and can stay connected to the communities and surroundings that provide them comfort. The powerful side effect of this result is that it means seniors can stay out of expensive nursing facilities and hospitals – an outcome that saves taxpayers billions of dollars in healthcare and medical expenses alone.

Population(s) Served

Assists older individuals, recently discharged from a hospital, rehabilitation
facility or nursing home, with hot, nutritious home delivered meals for a 2 to 4 week period.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Home Delivered Meals Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

One hundred forty six volunteers work to deliver meals throughout Lackawanna County.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Home Delivered Meals Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Reporting for Lackawanna, Luzerne and Wyoming Counties only.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Older adults

Related Program

Home Delivered Meals Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Reporting for Lackawanna, Luzerne and Wyoming Counties only.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

All Agency programming directly focuses on food insecurity and social isolation in clients. Both issues have worsened since the onset of the pandemic.

Approximately 70 percent of homebound individuals do not receive appropriate caloric intake. Undernutrition contributes to loss of lean muscle mass and has been associated with increased rates of hospitalization. According to the PA Department of Health, Lackawanna County has a higher hospital admission rate, worse reported health outcomes and higher premature death rates than the rest of the state. In 2019, it was reported that 44 percent of surgical hospital visits were for individuals 65 and over. By filling a void in the health and human services system, the Agency's programs provide a cost effective, statistically successful alternative to personal care and in-home nursing. This allows health and human services providers to more effectively allocate their financial and human resources.

The Agency strategically supports low and moderate socioeconomic communities with services delivered directly to homebound community members. The service delivery model extends the continuum of care directly to an individual's home. This eliminates the barrier of access; whether it is a lack of transportation, finances, or resources.

Meals on Wheels of NEPA provides nutrition and support to homebound seniors. The core program, Home Delivered Meals, provides hot, nutritious meals to vulnerable populations, consisting primarily of older, homebound adults. With every meal delivered, there is a wellness check which include fall risk assessment and nutritional risk assessment. Community Health Initiatives and other programming of the Agency provides support to its clients.

Participants are considered food insecure and are at higher nutritional risk because of their inability to obtain and prepare fresh meals. Undernutrition contributes to loss of lean muscle mass and may lead to greater functional impairment and decline. It is also associated with increased rates of hospitalization. Home-delivered meal programs can reduce mortality, co-morbidity, need for home health services, nursing home placement, and hospital readmissions.

HDM enables older and disabled adults to remain in their own homes, extending their independence and quality of life, while living within their communities and out of nursing homes for as long as possible. This lessens the burden of the increased aging population on the long-term care facilities.

The Agency uses number of meals delivered to measure the program’s impact. With each meal counted, a wellness check has accompanied it. The number of referrals made from outside agencies for additional home and community-based services including the Lackawanna County Area Agency on Aging (AAA) are also monitored. By providing regular contact with clients, MOW NEPA builds a rapport that decreases social isolation and helps fight depression. This program maximizes these regular visits to a vulnerable population and coordinates visits in such a way to assess outcomes and monitor changes in condition.

Result outcomes for clients in this program include decreased risk of falls, decreased hunger, and increased socialization. Longer term outcomes are improved emotional state, decreased hospitalizations, and overall improved health. The longer a client is enrolled in the HDM program, the longer they can stay in their home.

Meals on Wheels of NEPA has been in existence since 1969, and to date, has served over 5 million meals. Each day, the Agency’s clients, whose life circumstances make it difficult or impossible for them to prepare needed nourishment, receive a hot meal delivered by volunteers. In addition to keeping these seniors well-nourished, the Agency often provides the only human contact many homebound individuals experience each day.

Agency staff and volunteers operate as a complex, multidisciplinary team to develop and deliver nutritional and supportive programming that that meets PA Department of Aging's requirements while also meeting the individual needs of the most vulnerable of our population. The agency has implemented strategic processes and models to efficiently achieve quality results in a fast-paced environment.


The Agency measures the impact and success of the program with health surveys, nutritional assessments, mobility indicators, and wellness checks. This provides valuable data to follow participants' health trends and draw attention to any potential undesirable outcomes. Changes in condition are monitored including health status, physical appearance, fall risk, living arrangement, and nutrition assessment. Slighter changes can be examined graphically over time using the quantitative data, and any significant changes can be reported immediately to a care manager.

Anecdotal experiences underscore the value of HDM. A client, Stella, is a widow in her late seventies who lives alone in the home she purchased with her husband more than fifty years ago. She said, "I look forward to seeing someone every day, especially since COVID-19 began. I appreciate the visit from Meals on Wheels." Another client, Joe, is 100 years old and is able to live at home. He attributes that, in part, to his daily meal delivery. Joe offers his meal delivery provider a cordial greeting and reminds them to be safe during their deliveries. These stories from clients of MOWNEPA elevate the mission and inspire volunteers and staff to continue to provide excellent quality-of-life services for the Agency’s mission.

The number of MOWNEPA clients has increased steadily since 2016. In 2020, the need was more substantial. A 29 percent increase was followed by a 12.5 percent rise in 2021. The Agency is currently on track to serve a projected total of 1,501 individuals by June 2022, which is an 8.5 percent expected growth following 2021. Meals served by the Agency have grown by more than 200 percent over the past five years and are projected to continue growing. In addition to these clients, MOWNEPA supports other Meals on Wheels programs in the region.

Financials

Meals on Wheels of Northeastern PA, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Meals on Wheels of Northeastern PA, Inc.

Board of directors
as of 04/19/2022
SOURCE: Self-reported by organization
Board co-chair

Gail Rees


Board co-chair

Elaine Shepard

William Lynn

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/1/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data