Programs and results
What we aim to solve
Domestic violence is a debilitating social problem that corrodes the safety of communities, forces children to live in unsafe homes, prevents victims from maintaining employment, perpetuates intergenerational cycles of violence, and leads to homelessness and mental health issues. According to the Centers for Disease Control and Prevention, domestic violence impacts 1 in 4 women and 1 in 10 men in the U.S., and costs more than $8.3 billion each year in direct medical and mental health care, as well as lost work productivity. In Philadelphia, domestic violence is a public health epidemic. Each year, the police respond to more than 100,000 domestic violence incidents; emergency rooms tend to at least 2,000 visits that are the likely result of a domestic violence assault; and Philadelphia’s court system is clogged with thousands of requests for protection from abuse orders. Domestic homicides more than doubled in Philadelphia in 2021, with a record high of 42 lives lost.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Program Overview
Women Against Abuse, Inc. is a leading advocate and service provider for people experiencing domestic violence, touching the lives of an average of 10,325 people/year over the past five years through emergency residential services, legal aid, hotline counseling, community education, and advocacy.
Throughout its 45+ year history, Women Against Abuse has been a pioneering leader in advocating for survivors, opening Philadelphia’s only emergency safe haven for domestic violence in 1977; launching one of the first legal centers in the nation dedicated to the needs of survivors of domestic violence at a time when it was largely dismissed as a private issue; and establishing the region’s first transitional housing program for survivors of domestic violence in 1987. Women Against Abuse has since actively upheld this legacy of leadership, innovation and advocacy.
Women Against Abuse’s trauma-informed programs prioritize client empowerment.
Legal Center
Legal protection, joined with a coordinated community response, is one of the most effective resources to stop domestic violence. Women Against Abuse’s 30+ member Legal Center empowers survivors to navigate the inner workings of the justice system by providing legal advocacy and representation. Women Against Abuse’s well experienced and dedicated attorneys represent clients seeking Protection From Abuse Orders, Protection From Sexual Violence and Intimidation Orders, child custody and child support.
One of the first legal centers in the nation designed specifically for survivors of domestic violence, the Women Against Abuse Legal Center is home to innovative programs including the Telephone Outreach Project, which connects those at highest risk of violence with support, and the Fast Track Attorney Program, which provides on-site legal options counseling and representation in the courtrooms where protection from abuse cases are heard to open up access like never before.
Sojourner House
Sojourner House is Women Against Abuse’s transitional housing facility for survivors with children who are rebuilding their lives after intimate partner violence. The program provides residents with an apartment at a confidential location for up to 18 months, coupled with comprehensive on-site support services, including case management, childcare and behavioral health services. During their stay, residents work toward self-identified goals, and have access to life skill-building workshops and economic empowerment programming. Sojourner House can accomodate 15 families at a time, and is available for survivors of all gender identities.
Policy & Prevention
Women Against Abuse's Prevention Team educates thousands of community members each year on the dynamics of domestic violence, and is also at the forefront of teen dating violence prevention in Philadelphia through its S.A.F.E.R.™ (Safety Awareness For Every Relationship) program, which empowers young people to pursue healthy relationships.
The organization also participates in policy and systems advocacy efforts on a local, state and national basis to support survivors and the programs that serve them. The 2021 Public Policy Agenda prioritizes adequate equitable funding, safer communities, economic empowerment, access to healthcare, and prevention of future violence.
Women Against Abuse also hosts an annual citywide social awareness campaign to stimulate community understanding each October for Domestic Violence Awareness Month. The iPledge Campaign asks the Philadelphia community to sign a pledge against violence at www.iPledgeWAA.org.
Emergency Safe Havens & Hotline
Women, men and children who are victims of domestic violence may stay 60-90 days in Women Against Abuse’s two confidential emergency safe havens. The safe havens, which can each accommodate up to 100 residents at a time, offer private rooms for families coming out of crisis. Support staff are available to clients throughout the night, and security is stationed at the facility 24-hours.
Residents can begin the healing process in this peaceful environment, supported with adult and children case managers, trauma-informed therapists, and on-site dining and children’s services, including an early learning center, after-school and summer camp program.
Those in need of safe haven should contact the Philadelphia Domestic Violence Hotline, a 24-hour citywide resource for crisis intervention, safety planning, and referrals, at 1-866-723-3014.
Safe at Home
The Women Against Abuse Safe at Home Program provides linkages to permanent supportive housing, relocation assistance and rental subsidies, community-based case management, and economic empowerment programming to equip survivors of domestic violence to maintain safe and affordable housing while developing life-skills for long-term self-sufficiency. The Safe at Home Program also aims to strengthen linkages between clients and community-based resources in their new neighborhoods for meaningful long-term impact. Clients are better positioned to sustain safe housing and overcome obstacles that may compromise client safety or force them to return to an abuser. The Safe at Home Program serves survivors of all gender identities, and is available for up to 24 months.
Behavioral Health Services
Many of Women Against Abuse’s clients have survived horrific violence, and can experience exceedingly high rates of anxiety, depression, and posttraumatic stress disorder. In response, Women Against Abuse launched a behavioral health program with support from The Pew Charitable Trusts in 2008 to empower residential clients to manage trauma symptoms.
Therapists provide individual and group sessions, utilizing psychoeducational, creative arts interventions, art, dance and movement therapy modalities to rebuild confidence and coping mechanisms. Therapists also conduct trauma assessments, and provide crisis intervention counseling when needed.
Women Against Abuse’s behavioral health program allows clients to identify and manage the symptoms of trauma, thereby increasing their ability to perform daily activities. As a result, they are more likely to secure employment and safe housing; and they are better prepared to maintain independence from their abusive partner.
Where we work
Awards
H. Craig Lewis Award 2013
The Philadelphia Foundation
CFO of the Year Award 2013
Philadelphia Business Journal
2012 Top-Rated 2012
GreatNonprofits
Barry and Marie Lipman Family Prize 2017
University of Pennsylvania, Wharton School
Social Innovator Award 2017
Philadelphia Social Innovation Journal
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of support groups offered
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Related Program
Behavioral Health Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
In Fiscal Year 2021, Women Against Abuse's trauma-informed therapists provided 906 sessions/check-ins/outreach/assessments to residential clients.
Number of clients assisted with legal needs
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Related Program
Legal Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
In Fiscal Year 2021, the Legal Center served 2,327 unduplicated survivors of intimate partner violence with free attorney representation, court advocacy and/or telephone counseling.
Number of youth and families who receive planned aftercare services for 3 months post-discharge
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Related Program
Safe at Home
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
In Fiscal Year 2021, 134 survivors of intimate partner violence participated in Women Against Abuse's community-based Safe at Home Program, which provides support for up to 2 years.
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Related Program
Emergency Safe Havens & Hotline
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
In Fiscal Year 2020, 147,362 meals were served at Women Against Abuse's emergency safe havens for survivors of intimate partner violence and their children.
Number of children served
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
In Fiscal Year 2021, 520 children were served through Women Against Abuse's residential programs, which include two emergency safe havens, a transitional housing program, and the Safe at Home program.
Number of direct care staff who received training in trauma informed care
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Related Program
Program Overview
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Context Notes
All of Women Against Abuse's staff - approximately 126 FTE employees - are trained in trauma-informed care and the Sanctuary Model, in which the organization is certified.
Number of crisis hotline calls answered
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Related Program
Emergency Safe Havens & Hotline
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The Philadelphia Domestic Violence Hotline - a 24-hour city-wide resource for crisis intervention, safety planning, and resources - received 10,218 calls in Fiscal Year 2021.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We fulfill our mission through innovative programs and community collaborations, serving an average of 10,325 people/year over the past five years. We envision a future in which Philadelphia has a coordinated and informed approach to domestic violence, with sufficient interventions that lead to safe homes and safe communities.
Women Against Abuse's theory of change defines our intended impact: that people experiencing domestic violence will be safe and empowered until domestic violence no longer exists. To that end, the long-term outcomes we are working toward include the following:
- Survivors will be empowered to maintain a place to live that is safe, stable and affordable
- Survivors in Philadelphia will experience systems that are domestic violence-informed
- Survivors will benefit from greater economic stability
- Survivors will be empowered to implement coping and safety strategies
- Philadelphians will experience healthy relationships
- Philadelphia will find domestic violence / intimate partner violence intolerable
What are the organization's key strategies for making this happen?
In order to achieve our Theory of Change goals, Women Against Abuse will provide safety, empowerment and prevention in the form of hotline counseling, safety planning, legal options counseling and representation, safe and confidential housing, trauma-informed therapy, psycho-education, community education, culture change, collaborative resources/referrals, systems-change, and lobbying.
We are working toward the following short-term outcomes:
SAFETY:
- survivors are out of immediate crisis
- survivors have access to financial resources
- survivors receive legal representation
- survivors are granted Protection From Abuse / Protection From Sexual Violence and Intimidation orders
- survivors regain/gain custody of their children
- survivors have knowledge of the dynamics of abusive relationships
- survivors can identify strategies to enhane their safety
- surviviors have knowledge about the justice process
- the policy environment is supportive
- social service professionals are equipped to support survivors
EMPOWERMENT
- survivors feel more hopeful and less isolated
- survivors have awareness of how trauma affects their life
- survivors are connected to employment resources
- survivors reduce the impact of trauma in their lives
- survivors can identify coping skills
- survivors have access to trusted community resources
PREVENTION
- training participants are able to identify resources related to domestic violence/intimate partner violence
- Philadelphians have knowledge of the dynamics and warning signs of abusive relationships
What are the organization's capabilities for doing this?
Throughout its 45+ year history, Women Against Abuse has been a pioneering leader in advocating for survivors of domestic violence, opening Philadelphia's only emergency safe haven for domestic violence in 1977; launching one of the first legal centers in the nation dedicated to the needs of survivors of domestic violence at a time when police officers and the public largely dismissed domestic violence as a private issue; and establishing the region's first transitional housing program for survivors of domestic violence in 1987. Women Against Abuse has since actively upheld this legacy of leadership, innovation and advocacy.
Founded on a model of empowerment that prioritizes client self-determination, Women Against Abuse's programs uniquely prioritize client autonomy and safety. The organization is certified in the Sanctuary® Model, an evidence-supported, trauma-informed approach to transforming organizational cultures to promote healing.
All staff receive 40-hour domestic violence training, and the organization's senior management team brings extensive experience in their respective fields. Additionally, our 24-member Board of Directors represent a robust cross-section of expertise and backgrounds that effectively guide and govern the organization.
What have they accomplished so far and what's next?
Women Against Abuse served an ave. of 10,325 people/yr over the last 5 years, and made significant progress in several key areas:
1) We continued operating throughout the COVID-19 pandemic, creatively adapting services to ensure we remained a refuge and advocate for people impacted by domestic violence during a time of significant need.
2) We strengthened our quality trauma-informed residential services:
(a) In 2014, we doubled our shelter capacity to 200 beds in two handicapped-accessible facilities that serve a total of approx. 1,200 survivors each year. Following more than 40 years of serving survivors who identify as women in our safe havens, we opened our doors to welcome survivors of all gender identities, beginning in January 2019.
(b) We were thrilled to become one of the first domestic violence organizations to achieve Sanctuary Certification and recertification. The Sanctuary® Model is an evidence-supported, trauma-informed organizational change approach to establishing a culture that promotes healing, safety and empowerment for both clients and staff.
(c) We created and implemented a new trauma-informed case management manual that addresses the intersection between homelessness and domestic violence. This first of its kind manual has the potential to serve as a national model. We also integrated Economic Empowerment programming into our case management to better support clients in achieving their goals around income, employment and education.
3) We successfully advocated for a first ever city entity charged with overseeing Philadelphia's response to domestic violence! The Office of Domestic Violence Strategies will solidify and lead this work, ensuring long-term sustainability and impact.
4) In light of the significant need for free legal intervention for survivors of domestic violence, we expanded our capacity, growing our Legal Center to a more than 30-member team of professionals with extensive expertise.
5) We are building our capacity to raise diverse and sustainable funding to support our work for the long-haul through a formal planned giving program: the 1976 Legacy Society.
6) We are in the midst of an organizational race equity audit that will assess how our programs, structure, partnerships, policies and history perpetuate anti-Blackness, bias and racism; and identify recommended changes to our culture that will set us on the path to becoming a fully inclusive, multicultural and antiracist organization.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Women Against Abuse serves people who have experienced intimate partner violence. We serve a diverse population of survivors of domestic violence that reflect the demographics of Philadelphia; 60% identify as African American, 14% as Caucasian, 10% as LatinX, and 23% as other. The majority of clients receiving direct services earn below federal poverty guidelines. Clients include persons who identify as women, men, trans, or are gender nonconforming; as well as their children.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
We have used client satisfaction surveys and client focus groups to inform a myriad of decisions, programming and resource allocation, including developing culturally appropriate programming and food options; implementing therapeutic services; enhancing housekeeping and maintenance practices at our residential facilities; informing the priorities in our public policy agenda; and revisioning the organization's relationship with law enforcement to ensure a safer and more effective response for the clients we serve who identify as Black, Indigenous or People of Color.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
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How has asking for feedback from the people you serve changed your relationship?
We strive to center the voices of our clients in our decisions, programming and advocacy, so seeking feedback and input from clients on a regular basis is crucial to our ability to do our work. As a domestic violence service provider and advocate, one of our core values is empowerment - the belief that our clients are best suited to make their own decisions. Our role is to ensure that our clients are aware of the options and opportunities before them, but never to make decisions on their behalf. Our mission statement underscores this important shifting of power to the client when it says that we "provide quality, compassionate, and nonjudgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence..."
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Women Against Abuse, Inc.
Board of directorsas of 01/10/2023
Ms. Leslie Miller Greenspan
Tucker Law Group
Ms. Yvette Rouse
Public Health Management Corporation
Gloria Gay
Penn Women Center, University of Pennsylvania
Amy Hirsch
Community Legal Services
Mark Lipowicz
Duane Morris, LLP
Stacy Sullivan Livingston
University of Pennsylvania Police Department
Patrick Mundy
Corporate Controller, USA Technologies
Judith Porter
Bryn Mawr College
Michelle Ray
Interim Title IX Coordinator, Swarthmore College
Yvette Rouse
Director of Forensic Clinical Services, Public Health Management Corporation
Leslie Miller Greenspan
Tucker Law Group, LLC
Robert Lichtenstein
Partner, Morgan, Lewis & Bockius, LLP
Renee Norris Jones
Entrepreneur, accountant, management consultant, and radio producer and host
David Rusenko
Associate Vice President, Administration & Finance, Drexel University
Sandy Sheller
Nursing & Health Administration
Lauren Swartz
CEO and President, World Affairs Council of Philadelphia
Adam Geer
Deputy Inspector General for Public Safety, Office of the Inspector General, City of Philadelphia
Arny Patel
Management Consultant
Jackie Linton
President, JL HR Solutions, LLC Adjunct Professor, Fox Management Consulting Group, Temple Fox School of Business
Margaret Belmondo
Partner & Senior Consultant, NEPC, LLC
Argie Allen-Wilson
Founder & CEO, F.A.I.T.H. Connects, LLC Co-Founder & CEO, Connections Matter, LLC
Yvette Kamumura
Consumer Satisfaction Team
Julie Jones
Vice President and Chief Procurement Officer, Accounts Payable and Procurement Services, Drexel University
Jamie Miller
Professional speaker, Pro MMA Fighter, and domestic violence advocate
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data