ACCESS SERVICES INC

Creating better ways to serve people with special needs

Ft Washington, PA   |  www.accessservices.org

Mission

To empower and serve people in need of specialized supports by providing innovative services that improve their ability to live fulfilling lives in the community.

Ruling year info

1976

President & CEO

Mr. Rob W. Reid

Senior Vice President & COO

Mrs. Sue Steege

Main address

500 Office Center Dr Ste 100

Ft Washington, PA 19034 USA

Show more contact info

EIN

23-2003056

NTEE code info

Human Service Organizations (P20)

Other Mental Health, Crisis Intervention N.E.C. (F99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Many people face barriers to independence and living the life they dream of in the community. Intellectual disability, a mental health diagnosis, or a family crisis can all be barriers. Access Services creates innovative ways to improve someone's ability to live a fulfilling life in the community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Foster Care and Therapeutic Foster Care (TFC)

Foster Care and Therapeutic Foster Care (TFC) is a short term, community-based program that provides services to
children and teens who may have emotional and behavioral issues and are unable to live with
their natural families. The program provides children with a safe, caring and stable foster
home that meets their physical, educational, emotional, and social needs. Coordinators
collaborate with the child, their biological family, and foster parents towards achieving stability.
When necessary, the program provides increased supports to children and the foster families
to address all of the child’s emotional and behavioral needs

Population(s) Served
Children and youth

Behavioral Health Rehabilitation Services (Wraparound) provides therapeutic services to children under the age of 21 who are experiencing emotional or behavioral problems. Using a family-centered philosophy, BHRS is based on the principle of “wrapping” services and supports around the specific needs of children and their families. Individualized service is provided to children and their families in their home environment.

Population(s) Served
Children and youth

Juvenile Probation Office and Children and Youth Services Programs (Rebound) empowers at-risk youth and their families to improve their quality of life by providing counseling, case management, mentoring and advocacy services to the children in their
homes, schools and communities. By promoting pro-social activities and educational achievements, the Rebound program helps to reduce the need for placement in foster care, residential treatment facilities and secure detention facilities.

Population(s) Served
Adolescents
At-risk youth

Respite provides short-term care in a nurturing home environment for children and adults challenged by developmental disabilities, physical disabilities, mental health concerns, serious emotional problems, behavioral difficulties or those who may be dually diagnosed (MH/ID). Respite is often used to stabilize individuals in crisis, preventing hospitalization or institutional placement

Population(s) Served
People with intellectual disabilities

Bucks County LIFE is a team of experienced parents, peers and professionals who support families and youth in Bucks County, by offering one to one support, groups, community activities, parent and professional workshops, and connection to services and community resources. Youth ages 14-18 can receive support through a Certified Peer Specialist, providing coaching and understanding from a lived experience, to enhance resiliency and recovery

Population(s) Served
Families

Chesco LIFE serves Chester County families who have a child or adolescent who struggles with emotional, behavioral, social needs, intellectual disabilities, and/or has involvement with dependency or delinquency. As a team of both experienced parents and professionals, we work closely with families to offer supportive help collaboratively with the systems of care philosophy in Chester County.

Population(s) Served
Families

Youth Outdoor Expedition (YOE) provides recreational activity for adolescents ages 12-16 who have experienced delinquency, truancy, drug or alcohol related dependencies, and emotional or behavioral problems. Activities are chosen to build character, self-esteem and leadership while focusing on teamwork, problem solving, overcoming adversity and developing conflict resolution skills. Participants learn how to camp, climb, hike, fish, swim, canoe, and develop other outdoor skills.

Population(s) Served
Families

TIP (Transition to Independence Process) supports youth and young adults ages 16-26 with mental health concerns with planning for their futures as they move from the youth system into adulthood. TIP is an empirically supported model that works to engage and support young people in planning their own futures across five transition domains: Educational Opportunities, Living Situation, Employment and Career, Community Life Functioning, and Personal Effectiveness and Wellbeing.

Population(s) Served
Young adults

Teen Talk Line (TTL) provides a preventative approach to teen issues, avoiding more serious crisis situations, law enforcement activity, and hospitalizations for teens in Montgomery County. Teens are encouraged to anonymously call and talk to fellow peer volunteers about any issues without fear of judgment. TTL is paired with the Children’s Crisis Support Program, thus allowing any true crisis call to be immediately transferred to a crisis worker. In addition, the Teen Talk Line partners with Montgomery County schools to provide an opportunity to build youth leadership through training and volunteerism. TTL uses four convenient communication methods that appeal to teenagers including texting, calling, Twitter and Facebook.

Population(s) Served
Adolescents

Juvenile Probation Office and Children and Youth Services Reunification (Transition) provides intensive services to families of children currently in out of home placements with the goal of a successful family reunification. Services can include case management, counseling, supervised visits and mentoring. After reunification, the Case Manager and Counselor will provide short-term services to the family in support of a successful and permanent reunification.

Population(s) Served
Adolescents
Families

Community Living Arrangements (CLA) provides a nurturing home environment, offering up to 24-hour supervision to individuals with developmental disabilities. The focus of a CLA is to meet each person’s individual, emotional and spiritual needs. Specific emphasis is placed on community participation and personal growth within the community.

Population(s) Served
People with intellectual disabilities
Adults

Lifesharing (formerly known as Family Living) provides long-term support for individuals with developmental disabilities in a stable and qualified host family home. Individuals who receive Lifesharing services attend school, work, and day programs. The host family receives continued support and guidance from Access Services and shares in the team responsibility of helping the individual to become part of their family and the community in which they live.

Population(s) Served
People with intellectual disabilities

Life Community Day Programs offer adults with developmental disabilities innovative ways to develop functional skills and discover their talents through volunteer work. The Life Program gives individuals a chance to become locally involved and connected to their own communities. Vocational skills are addressed and opportunities for recreation are provided.

Population(s) Served
People with intellectual disabilities

Adult Autism Program enhances the lives of people living with Autism Spectrum Disorder (ASD) by providing support to individuals, families and caregivers. We strive to increase independence and self-sufficiency-creating positive outcomes and reducing unnecessary hospitalizations, caregiver stress, law enforcement involvement and crisis interventions. In Pennsylvania, we partner with the Bureau of Autism Services (BAS) and the Adult Autism Waiver (AAW).

Population(s) Served
People with intellectual disabilities

In-Home Supports are individually designed practical services that take place in the homes and/or communities of children and adults with developmental disabilities, helping them to set personal goals and learn the basic skills of day-to-day living. This program is intended to support the entire family by encouraging personal growth and active community participation.

Population(s) Served
People with intellectual disabilities

Community Supported Living (CSL) acts as a support to individuals living independently in the community. Staff members ensure the health, safety and community fellowship of individuals utilizing community resources.

Population(s) Served
People with intellectual disabilities

Starting Point is an individualized, psychiatric, rehabilitation service offering support to people who have a chronic mental illness. Support and skill building are offered in the domains of living, learning, working, and relating to others. Areas addressed include locating a place to live, managing personal finances, using public transportation, going back to school, obtaining and maintaining employment, crisis management, and planning.

Population(s) Served
People with psychosocial disabilities

Starting Point North is a supported housing program for adults age 18 and older who have a diagnosis of serious mental illness (SMI). Group home therapeutic settings provide support for individuals with behavioral health and physical health/medical needs. Because of the uniqueness of each person, approaching them with an open agenda allows them to direct the help they receive. Successes are celebrated as individuals move towards recovery. This program serves Northampton County.

Population(s) Served
People with psychosocial disabilities

Adult Mobile Crisis offers telephone and on-site, face-to-face crisis support to adults who live in Montgomery County. The purpose of this program is to help adults resolve immediate crisis and to provide support to reduce and mange recurring crisis. The hotline is available 24-hours a day, seven days a week.

Population(s) Served
Adults

The Peer Support Program Talk Line is available from 1:00p.m. - 9:00 p.m., 7 days a week to adults who live in Montgomery County. Crisis support is available. This program offers adults and seniors in Montgomery County encouragement and hope.

Population(s) Served
Adults

The Mental Health Wellness Center is staffed by mental health professionals who provide a full range of individual, group, family and marital counseling in Schuylkill County. Areas of treatment addressed by psychologists and psychiatrists include, but are not limited to, eating disorders, depression, learning disorders, anxiety and ADHD. The Wellness Center offers specialized treatment approaches, psychotherapy and pharmacotherapy. Most insurances are accepted.

Population(s) Served
Adults

Homeless Street Outreach is a program that serves people facing the challenge of homelessness in Montgomery County by connecting them to resources that can help them find shelter, food and health care. Street Outreach operates in partnership with Your Way Home. For help, dial 2-1-1 to enroll through the United Way of Southeastern Pennsylvania Call Center. If you have concern for someone who isn’t able to enroll, call Street Outreach directly at 610-482-5483.

Population(s) Served
Homeless people

Justice Related Services is the county’s forensic mental health blended case management program. JRS serves adults involved in the criminal justice system who have been diagnosed with Serious Mental Illness. The goals of JRS include increased involvement with community supports, decreased hospitalizations, increased community integration, decreased criminal behavior, decreased length of stay for people with serious mental illness in correctional facilities, and diverting people with serious mental illness from incarceration.

Population(s) Served
Incarcerated people

Our mission is to support those standing at the intersection of faith and mental health. Intersect is an initiative offered by Access Services run by a team of staff equipped to train, consult and collaborate with human services providers and faith communities.

Training – We provide training in how to conduct spiritual need assessments and bring spirituality into an overall approach to integrated health.
Consultation – We can support you in how to best serve the spiritual needs of the people through person-centered support, spirituality groups and connection with local faith communities.
Collaboration – We can help connect people with mental health issues to local faith communities that will help them in their recovery and community integration.

Population(s) Served
People with psychosocial disabilities
Adults

Hope 4 Tomorrow is a program designed to educate students abut mental health and suicide. Students are engaged in the powerful story of an extraordinary speaker and their experiences with suicide and mental health. While seeing real-life examples, students will have the opportunity to learn skills that bolster their wellness and be empowered to ask for help for themselves or someone else. The presentation utilizes interactive activities such as games, volunteer opportunities, and polls. The program hopes to engage with students while fostering discussion and thought about their own mental wellness and supports. The program will end with resources available to students in the school and community.

Population(s) Served
Adolescents
Students

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Access Services' primary goal is to fulfill the mission, which is “To empower and serve people in need of specialized supports by providing innovative services that improve their ability to live fulfilling lives in the community."

The organization aspires to be the service provider, employer, and charitable foundation of choice as well as a leader in the development of new and innovative services of excellent quality seeking to address people's unmet needs. Access Services aspires to create an energized culture of highly motivated, morally ethical, positive, and caring staff and associates who consistently excel in their service to individuals served, enabling them to live fulfilling lives in their communities.

The key strategy is to operate out of a comprehensive strategic plan which is implemented every three years by our management team, and reviewed and approved by the board. Currently the organization is operating from a 2020-2023 strategic plan which includes goals on programmatic and organizational levels. Implementation is provided oversight by individual programs and departments as appropriate, as well as the Management Team, Quality Steering Committee and Corporate Compliance Committee.

There are specific strategies that relate to each program and department based on their needs and goals. Strategies include use of committees, workgroups, balanced scorecard goals, corporate quality management plan and associated quality management goals by service line, internal audit processes, and stakeholder surveys.

Since its founding over 45 years ago, Access Services has been developing innovative ways to provide support services for individuals with special needs in Eastern Pennsylvania. Today you will find Access Services to be a thriving community-based non-profit agency employing over 700 staff and contractors who provide services to more than 5000 individuals each year across ten counties.

Access Services is equipped with highly professional and committed leaders. Board members have extensive and varied experience, combined with a passion for the people served by the organization. The Board is actively involved in the direction of the organization and gives generously of its time and talents.

The Access Services management is made up of dedicated and respected leaders who exemplify Access Services' core beliefs of integrity, innovation, teamwork and stewardship. Their vast experience and ability to lead the organization in creatively addressing the needs of those served allows the organization to continue being a pioneer and trailblazer in the care of individuals with special needs.

Each year, the organization helps 5,000 people across ten counties in Pennsylvania work toward independence.

Access Services is organized into three service lines: Intellectual and Developmental Disabilities; Adult Behavioral Health, and Children & Family Services.

During the pandemic, we have focused on the health and safety of the people we serve and our employees who do the work. The staff have found ways to innovate and continue to help their clients in creative ways.

Our foster care service illustrates this innovation. Visits by Access Services' staff to children in our foster homes could not happen as it has in the past. The staff created activities, like themed art contests for the children, and picked up the projects at the foster home. This allowed for a brief, socially distant visit. Scheduled visits between biological parents and their children occurred via zoom. These were supervised visits, but they were structured by providing a fun project that the parents could work on with their children. In addition, one foster family built a 'school house' in their back yard to give the children in their care a dedicated place for their education. This is just one example of innovation that occurred across the organization.

Access Services believes the vision will not be completely fulfilled until every person with a need receives the support they require to live the life they dream of in the community. In order to address these gaps the organization will continue to explore opportunities for expansion of In-Home Support Services, services for veterans, and continued advocacy for better wages for direct support professionals. Access Services believes that each and every day great accomplishments are made when people in need of specialized services are provided opportunities. The organization will continue to advance these accomplishments to see people served well.

Financials

ACCESS SERVICES INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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ACCESS SERVICES INC

Board of directors
as of 3/6/2021
SOURCE: Self-reported by organization
Board chair

Mr. Robert Wisniewski

Robert Wheeless

Troy Brindle

Robert Wisniewski

Rob Reid

Percell Berry

Wakaki Thompson

Victoria Tadros

Kelvin Pittman

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/6/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

The organization's co-leader identifies as:

No data

Race & ethnicity

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/06/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.