Alder Health Services, Inc.

Service. Compassion. Inclusion.

Harrisburg, PA   |  http://www.AlderHealth.org

Mission

Alder Health Services improves the health and well-being of individuals living with HIV/AIDS and members of the LGBTQ+ communities in South Central Pennsylvania by providing an inclusive and affirming environment that empowers the people we serve.

Ruling year info

1988

President/C.E.O.

Ms. Rosemary Browne

Main address

100 N Cameron St Suite 201- E

Harrisburg, PA 17101 USA

Show more contact info

Formerly known as

AIDS Community Alliance of South Central Pennsylvania

Lancaster AIDS Project

Alder Health Services

EIN

23-2485020

NTEE code info

Human Service Organizations (P20)

Mental Health Treatment (F30)

Lesbian/Gay Rights (R26)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Please see 2021-2024 Strategic Plan Goals & Objectives.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Case Management & Support Services

Our medical case management program uses a client-centered approach dedicated to helping HIV-positive individuals achieve a high level of self-sufficiency and make informed choices about their care. Case Management services help to:

- Educated clients on treatment options
-Enhance access to medical care, health insurance,
prescription medication, mental health services and
community resources.
-Foster skills to combat barriers related to stigma, gainful
employment and household budgeting.
-Provide housing and financial assistance programs.

Population(s) Served
People with HIV/AIDS

Education and Wellness Services work throughout the South Central Pennsylvania community to raise awareness of health needs, risk and prevention strategies. In program works to have participants become active and engaged in making healthier choices in their lives.
In addition to general health and wellness programming for members of the lesbian, gay, bisexual and transgender community, Alder Health offers targeted HIV prevention programs for men who have sex with men and individuals who injection drugs in our region.

Population(s) Served
LGBTQ people
Adults

Medical home (Primary Care Physician) with locations in Harrisburg . The Medical program of Alder Health Services is available to anyone in the community regardless of insurance status. The program has a special focus upon the unique health needs of the Lesbian, Gay, Bisexual and Transgender Community as well as those living with HIV/AIDS and individuals struggling with addiction in our community. Most insurance policies accepted.

Population(s) Served
LGBTQ people
People with HIV/AIDS

Offered at the Agency's two locations- Harrisburg and Lancaster - Mental Health Services offers professional mental health counseling and psychiatric services. While the program is open to anyone in the community, services offer a level of specialty meeting the unique needs of the lesbian, gay, bisexual and transgender community. Services are available on a sliding fee for those who do not have insurance or do not have access to a plan with which Alder Health is a participating provider.

Population(s) Served
LGBTQ people
Adults

Alder Health offers STD Screening and Treatment Services through a partnership with the Pennsylvania Department of Health. The service is offered at the Agency's Health Centers weekly and on special occasions at locations throughout the community.
Screening is offered every Wednesday from 4PM to 8PM at the Harrisburg Health Center (100 N. Cameron St.)

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Population(s) Served

LGBTQ people, People with HIV/AIDS

Related Program

Mental Health Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Clients accessing outpatient mental health therapy and/or outpatient psychiatric services.

Number of new clients within the past 12 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

LGBTQ people, People with HIV/AIDS

Related Program

Family Medicine

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

New Clients in outpatient mental health and/or psychiatry and primary care.

Number of therapy hours provided to clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

LGBTQ people, People with HIV/AIDS

Related Program

Mental Health Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of practicing medical doctors

This metric is no longer tracked.
Totals By Year
Population(s) Served

LGBTQ people, People with HIV/AIDS

Related Program

Family Medicine

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2 part-time MD's and 1 Full-time CRNP

Number of men who have sex with men tested for HIV

This metric is no longer tracked.
Totals By Year
Population(s) Served

LGBTQ people, People with HIV/AIDS

Related Program

STD Screening and Treatment

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people provided with PrEP

This metric is no longer tracked.
Totals By Year
Related Program

Family Medicine

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people in the area with access to affordable housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with HIV/AIDS

Related Program

Case Management & Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with HIV/AIDS

Related Program

Case Management & Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Total dollars distributed for utilities assistance

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with HIV/AIDS

Related Program

Case Management & Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

2021-2024

1. Enhance, Refine and/or Expand Core Services
2. Increase Awareness and Support of Alder Health Services
3. Maximize and Diversify Income Growth
4. Be an Anti-Racist, Diverse, Equitable, and Inclusive Organization

1. Enhance, Refine and/or Expand Core Services
a. Submit one new grant application that allows for at least 7% indirect service costs
b. Expand case management services beyond HIV care
c. Identify gaps in services
d. Enhance Quality Improvement for all agency services
e. Expand Hep-C services
f. Search for program-specific funding sources

2. Increase Awareness and Support of Alder Health Services
a. Hire Development Director/Manager
b. Develop grant prospecting strategy to support new and existing programs & services
c. Outreach to Black & Indigenous Persons of Color (BIPOC), LGBTQ+ persons of color
d. Create Social Media Policy & Strategy
• Define social media goals, target populations, ways to best communicate
e. Develop a Plan to support, assist and maintain the sustainability of Resource Development activities in light of insufficient staff
f. Create new and update existing print, web, video and other media materials
g. Expand Community Outreach
• Local medical providers
• Rural areas
• Pairing up board member with staff member for informational presentations in community
• Advertising and marketing through City bus ads, billboards, television, social media analytics, data collection

3. Maximize and Diversify Income Growth

a. Cultivate Donor Engagement
b. Build board support for fundraising and marketing efforts/special events
c. Revisit 2020 Fundraising Plan
d. Maximize revenue generating services
e. Grant prospecting
f. Search for sources of unrestricted funding
g. Develop a 340B revenue contingency plan
h. Determine cost of service/unit and adjust current fee schedule as needed
i. Develop fee schedule for community LGBTQ+ health trainings (nonprofit and for-profit rates)
j. A. Justify Core Services
B. Establish an agency cash reserve of 3 months operating capital

4. To Be an Anti-Racist, Diverse, Equitable, and Inclusive Organization

a. Establish CEO Search Committee to prepare for succession of Chief Executive
b. Establish Ad-Hoc Committee to create agency-wide Diversity, Equity & Inclusion Policy (DEI)
• Incorporate PA Association of Non-profit Organizations (PANO) DEI guidelines in development of DEI Policy
c. Conduct listening sessions with consumers to provide feedback on their experience coming to Alder for services
d. Implementation and monitoring of DEI Policy
e. Conduct staff training on racial diversity

In September 2021, the organization went through a major restructuring of its leadership team, functions, and service areas. The purpose of this restructuring was to achieve greater efficiencies, transparency and accountability within the organization to effectively and efficiently meet the strategic goals as set forth and the agency's strategic plan. Another objective was to maximize our human and financial resources to the highest extent possible. Finally, we strive to expand community partnerships and collaborations that enhance our ability to share resources and best practices.

As we conclude the first six months of implementation of Alder Health's Strategic Plan, the Board of Directors and Executive staff have begun the process of evaluating our progress toward our strategic priorities. Each Board Committee (Finance, Resource Development, Nominating & Governance and Executive Committee) have been assigned the task of reporting on the work their committees have accomplished to date. This update will be presented at the May 2022 meeting of the Board.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Alder Health Services improves the health and well-being of individuals living with HIV/AIDS and members of the LGBTQ+ communities in South Central Pennsylvania by providing an inclusive and affirming environment that empowers the people we serve.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    The agency intends to establish a community advisory board to assist in addressing

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time, We have experienced challenges in receiving feedback from communities of color.,

Financials

Alder Health Services, Inc.
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Alder Health Services, Inc.

Board of directors
as of 07/19/2022
SOURCE: Self-reported by organization
Board co-chair

Jamin Gibson

PNC Bank

Term: 2021 - 2023


Board co-chair

Carmen Henry-Harris

Pennsylvania State University

Term: 2021 - 2024

Yolanda Edrington

National Sexual Violence Resource Center

Christa Nelson

Self-Employed

Dennis Wenger

Harrisburg Area Community College

Gail Snyder

Penn State Health/Penn State College of Medicine

Bill Krenz

Retired

Erin Shirmer

Keystone Human Services Inc.

Carmen Henry-Harris

Penn State

Russell Boggs

Retired

Jamin Gibson

PNC Bank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/9/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 03/17/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.