PLATINUM2022

CANCER SUPPORT COMMUNITY GREATER PHILADELPHIA

Community is Stronger than Cancer

aka Cancer Support Community Greater Philadelphia   |   Warminster, PA   |  www.cancersupportphiladelphia.org

Mission

Our mission is to ensure that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community. We serve the 5 counties in the Greater Philadelphia area, with 5 locations including our 2 main locations at The Suzanne Morgan Center at Ridgeland in Fairmount Park and Gilda's Club in Bucks County.

Ruling year info

1992

CEO

Kelly Harris

Main address

200 Kirk Road

Warminster, PA 18974 USA

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Formerly known as

Gilda's Club Del Val

EIN

23-2657403

NTEE code info

Cancer (G30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

A cancer diagnosis affects everyone's mental and physical health in the family and for some people, there are financial barriers to obtain therapy and help to address these issues. The American College of Surgeons requires that any hospital wanting to be designated as a cancer center must provide mental health programs because they recognize that mental health is as important to survivorship as medical treatments. Cancer Support Community Greater Philadelphia's goal is to empower anyone affected by a cancer diagnosis to control their situation, to inform them about their cancer, treatment and side effects, to reduce anxiety and stress and to reduce feelings of isolation. This all results in better mental health and outcomes for their disease. All of our programs are free, so there is never a barrier for mental health help.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Social and Emotional Support

We offer individual counseling, support groups, mind/body programs, educational programs and workshops, nutrition and cooking demonstrations, occupational therapy, special programs for children and teens, resources and referrals, and more for anyone - at any stage - for any cancer - totally free of charge.

Population(s) Served
People with diseases and illnesses
Adults
Children and youth
Low-income people
Working poor

We host educational lectures and symposiums with area hospitals, doctors, lawyers, and other professionals.

Population(s) Served

Where we work

Affiliations & memberships

One of 52 affiliates of the National Cancer Support Community 1992

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Social and Emotional Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of new clients within the past 12 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Social and Emotional Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of new programs/program sites

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Social and Emotional Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of new donors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Social and Emotional Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Cancer Support Community Greater Philadelphia's goals are to enhance the Board of Director's and staff's capacity to help grow and support our member community by identifying areas of need from linguistic, cultural, geographic and professional skills. In addition, to optimize programs offerings to ensure they meet the diverse needs of local families living with cancer ensuring equity and inclusion.

Cancer Support Community Greater Philadelphia's strategy is to continue providing more that 150 programs every month at our two main locations and at area hospitals and physicians offices. In addition we will organize community outreach events and investigate ways to provide our programs directly in the most underserved communities. We will increase the health and wellbeing of underserved and low income community members by providing emergency gift cards for those facing food insecurity or living in poverty, help them regain a sense of control and learn there is always hope.

Cancer Support Community Greater Philadelphia has been providing these services for over 28 years thought the Greater Philadelphia area. As more hospitals look to becoming certified as Cancer Treatment Centers, we know they will look to CSCGP as the expert in the field. CSCGP can provide the high quality psychosocial required in the most cost effective way.

CSCGP is looking to add services at another hospital in the second quarter of 2022. We will continue to look for these partnerships to help more and more people affected by cancer who need our vital services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    We serve adult men and women as well as children and teens who are impacted by any cancer diagnosis at any stage of the disease. These individuals live in the 5 county Greater Philadelphia area and in New Jersey. Approximately 64% of people we serve identify as female, approximately 24% identify as male and 12% did not disclose. The average age served is approximately 52 years old. 51% of people we served have cancer themselves, 30% are family members/loved ones and 13% are bereaved members and 6% did not disclose.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    During 2020 we were providing all of our programs virtually online but people wanted to get back to in person meetings. We were able to utilize the large meeting room plus outdoor spaces to accommodate these requests. In addition, immunocompromised individuals are requesting more online programs not only due to the pandemic but also because of treatment side effects, so the programs are now being offered in a hybrid basis.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    Cancer Support Community uses the Patient Empowerment Model. This model's goal for cancer patients and their loved ones is to increase social ties, increase the sense of control over an individual's life, and increase hope and meaning. Requesting feedback for psychosocial support programs helps to empower cancer patients and the individuals we serve and fits into our overall programs support model.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

CANCER SUPPORT COMMUNITY GREATER PHILADELPHIA
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CANCER SUPPORT COMMUNITY GREATER PHILADELPHIA

Board of directors
as of 02/24/2022
SOURCE: Self-reported by organization
Board co-chair

Mr. Dave Marcolla

The Dave Marcolla Group - Keller Williams

Term: 2022 - 2024


Board co-chair

Ms. Faith Williams

Retires Cancer Treatment Centers of America

Term: 2022 - 2024

Bruce Braunewell, CPA

Retired Accountant for CLA

Christine Daly

Retired Manager Lord and Taylor

Lisa Barsky, MA, MSED

Learning Specialist

Sharon Bozentka

Owner Bozentka Oral Surgery

Lori Flickstein, Esq

Senior Counsel, Surgard Availability Services

Verne Freeman

Controller & CFO Shared Support, Inc.

Monique Gary, MD

Breast Surgeon, Grandview Hospital

Karen Reif

Retired RN

Marcie Kennedy

Chandra Kota, PhD

Radiology Consultant

Jonathan Marks, CPA

Partner Baker Tilly, Inc

Wendi Meyer

Stephanie Pompey, Esq

Principle Pompey Law

Nicole Dresnin Schaeffer

Ashlee Traynham

McKesson Pharmaceuticals

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/22/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Gay, lesbian, bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 02/22/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.