PLATINUM2023

HOPE INTERNATIONAL

Lancaster, PA   |  www.hopeinternational.org

Mission

HOPE's mission is to invest in the dreams of families in the world's underserved communities as we proclaim and live the Gospel.

Ruling year info

1997

President & CEO

Mr. Peter Greer

Chief Operating Officer

Mr. Jesse Casler

Main address

227 Granite Run Drive Suite 250

Lancaster, PA 17601 USA

Show more contact info

EIN

23-2836648

NTEE code info

International Economic Development (Q32)

Christian (X20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

HOPE International seeks to address the great spiritual and material needs in our world by sharing the Gospel and providing financial services in underserved communities. Despite recent increases in financial access, 1.7 billion adults are still unbanked (Global Findex report, 2017), meaning they do not have access to financial services—necessary capital to grow their businesses or a safe place to save money. Without these services, families lack financial security and stability, leaving them more vulnerable to the challenges of poverty and more likely to see their children grow up in poverty.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Christ-centered financial services

HOPE believes families in poverty have the God-given talents and skills to provide for their families. What they don't have is a lump sum of money to invest in their potential - by paying school fees, saving for the future, or investing in businesses. In obedience to Christ's command to love our neighbor and make disciples of all nations, HOPE International provides discipleship opportunities, training, a safe place to save, and small loans. We offer these services through two models: Savings groups and microfinance institutions. Savings groups (SGs) are groups of individuals who save their money together in partnership with the local Church. As they build a secure sum of money, members often take out loans from their group to pay for household expenses or invest in businesses. Microfinance institutions (MFIs) are banks designed to serve entrepreneurs in poverty by providing small loans, a safe place to save, and other financial services to help men and women invest in their businesses and provide for their families.

Population(s) Served
Economically disadvantaged people

Where we work

Affiliations & memberships

Evangelical Council for Financial Accountability Accredited 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Christ-centered financial services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

As of 2020, we modified our reporting methods. After three years, we commission local churches which means they 'graduate' from the savings group program, and they are no longer actively tracked.

Total dollar amount of client savings

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Christ-centered financial services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

As of 2020, we modified our reporting methods. After three years, we commission local churches which means they 'graduate' from the savings group program, and their savings are no longer included.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Motivated by the love of Christ, we invest in the dreams of families in underserved communities in 16 countries around the world as we proclaim and live the Gospel. We share the hope of Christ as we provide discipleship, biblically based training, savings services, and loans that restore dignity and break the cycle of poverty.

We seek to help foster change across four domains of impact – spiritual, material, personal, and social – through Christ-centered economic development. Our desire is that our clients and other stakeholders would grow in their relationship with Christ, experience material sufficiency and stewardship, have a greater understanding of their personal dignity and gifts, and enjoy community in place of isolation.

The challenges of poverty are complex and affect each family differently, so HOPE provides Christ-centered services that holistically impact and equip men and women to provide for their families and find their soul’s satisfaction in Jesus Christ. Through three models (microfinance institutions, savings programs, and small-and-medium-enterprise lending), we empower clients and their families using the following services:

Discipleship: We share the Gospel during regular interactions with clients and invite them to experience lasting transformation through a relationship with Christ.

Training: We provide biblically based training, mentoring, and coaching to help clients start or expand their businesses.

Savings services: We partner primarily with churches to equip them to provide savings services to their congregations, enabling families to save money to stabilize household income, provide a financial safety net, expand businesses, or pay routine expenses.

Loans: We provide loans to enable clients to access much-needed capital through purchasing productive assets, buying supplies in bulk, or investing in inventory or renovations.

HOPE International leverages staff expertise in finance, technology, economics, accounting, training, management, marketing, and development to achieve our goals. We are grateful to employ around 950 global staff including 174 HOPE International employees and 776 employees of HOPE-managed programs around the world. We also work with over 4,000 volunteers. We are privileged to partner with over 5,000 donors, without whom our work would not be possible.

As a Christ-centered microenterprise network, HOPE operates 11 programs and partners with nine like-minded organizations to reach the underserved and share the Gospel in 16 countries around the world. The HOPE International network shares resources, best practices, and learnings to multiply our impact. We participate in multiple peer networks, including SEEP and ACCORD, and are an active member of the Christian Economic Development Network.

HOPE serves clients, many of which live in especially challenging environments. Alongside local partners, we have launched eleven new savings group programs and seen clients and group members give their lives to Christ and serve their communities in transformative ways. We have seen generational impact as clients send their children to school and equip them to step into the future with confidence. We have invested in flourishing staff through our holistic staff development plan. We have collaborated with partners to create new trainings that will multiply impact and create value for clients. We have walked alongside donors as they use what’s in their hands to partner with us in participating in God’s Kingdom.

HOPE has consistently received Charity Navigator’s highest rating of four stars for the last 14 years. We are accredited by the Evangelical Council for Financial Accountability (ECFA) and recognized by Intelligent Philanthropy for our commitment to transparency.

As the global landscape of financial services changes with the advent of new technologies and new geopolitical circumstances, we remain focused on serving underserved communities and providing distinctly Christ-centered financial services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

HOPE INTERNATIONAL
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HOPE INTERNATIONAL

Board of directors
as of 10/31/2023
SOURCE: Self-reported by organization
Board chair

Jeff Rutt

Keystone Custom Homes, HOPE International

Jeff Rutt

Founder/CEO, Keystone Custom Homes; Founder, HOPE International

Peter Greer

President & CEO, HOPE International

Cathi Linch

CPA; Executive Vice President, MidFirst Bank

Chilobe Kalambo

President and Managing Member of Kalambo Consulting

Dabbs Cavin

Former CFO, Mountaire Corporation

Lance Wood

Area Director (Orange County, CA), National Christian Foundation

Alisa Hoober

Partner, Generations of HOPE LLC

Deena Morgan

Former Energy Executive, Independent Consultant

Melody Murray

Partner for Global Community, Praxis

Josh Ruyle

CEO, Image Pointe & Dignity Apparel

Joanne Youn

Former EVP and General Counsel, TrustBridge Global

Isaie Ndayizeye

Senior Pastor and Overseer of the Pentecostal church of Rwanda

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/17/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

Equity strategies

Last updated: 10/12/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.