Wings for Success

To empower women in need to pursue employment and economic security through apparel, advice, and advocacy.

aka Wings for Success   |   Frazer, PA   |  www.wingsforsuccess.org

Mission

Wings for Success' mission is to empower women in need to pursue employment and economic security through apparel, advice and advocacy. Wings’ free clothing programs are designed to provide clients with work-related apparel (including shoes, undergarments, handbags, and accessories) to help build the confidence needed to obtain and sustain employment. Through nurturing clothing appointments, employment related workshops, or personalized employment guidance from volunteer career coaches, Wings for Success provides each client with the essentials that are critical for her success.

Ruling year info

1998

Board President

Mrs. Rehana Wolfe

Main address

P.O. Box 1184 490 Lancaster Avenue

Frazer, PA 19355 USA

Show more contact info

EIN

23-2951962

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our goal is to provide clothing to women in our community to minimize job-related expenses in a manner that provides a sense of dignity and builds self-confidence. In addition to dressing appointments, clients can participate in workshops and one-on-one advice sessions, equipping them with skills that will help them secure work and maintain employment long-term. The majority of our clients earn less than $20,000 annually and 78% are single mothers. Our clients are of every age and background- ranging from teenage women seeking their first job, to women in their 60s returning to the workforce after a long absence. All of Wings services are free of charge. For the unemployed/underemployed woman, clothing is not a luxury she can afford. The clothing (including shoes, undergarments and accessories) provided by Wings saves each client $500-$1000 that can be reallocated for food, utilities, transportation, and childcare.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Job Readiness & Financial Workshops

Wings for Success helps women build confidence not only by providing work-appropriate clothing, but also through workshops to support our clients as they embark upon their job search and prepare to start new jobs. We provide workshops in partnership with several agencies in the region, as well as annual workshops that are open to the community. All of our services are free of charge. Presentations in Spanish are available upon request. Wings is also offering virtual workshops in addition to in-person sessions. Workshop topics include: The Job Search / Interview Process, Wearing the Right Outfit & Attitude, The Impact of Social Media, How to Build a Strong Resume, The Importance of Networking, Managing Your Money, Getting Out of Debt / How to Build Your Credit, and How to Dress for Less.

Population(s) Served

During personalized, one-on-one appointments, trained Wings Volunteer Stylists assist each client with obtaining appropriate outfits (including shoes, undergarments and accessories) for an interview or for other employment needs, at no cost. We provide wardrobe options for a variety of industries including: professional, business casual, retail, food service, agriculture, and healthcare. Clients are outfitted based on their unique size, age and workplace requirements, including medical scrubs and hospitality uniforms if needed. Our clothing program is unique as our Volunteer Stylists work with each client to ensure items fit perfectly and educate the clients on how to mix & match clothing to stretch limited resources.
Upon completion of the initial appointment, clients are encouraged to schedule a follow‑up appointment once they have obtained a job or they can return in 6 months to obtain clothing for a different season. This clothing saves the client approximately $500 to $1,000 that can be reallocated for food, utilities, transportation and childcare.

Population(s) Served

An opportunity to receive one-on-one advice with an experienced volunteer in one of the following areas: Finding a Job Path, Resume Help, Interview Tips, Referrals to Other Agencies, etc. Clients can meet by phone or on a video conference call with a professional who can guide them in updating your resume, conducting an online job search and how to interview by phone or virtually.

Population(s) Served

Where we work

Accreditations


Since 2013

PANO 2018

Awards

Top-Rated Award 2019

Great Nonprofits

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Related Program

Workplace Clothing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Included in this metric are individuals who participated in one of our 3 programs: work-appropriate clothing, workshops, and/or one-on-one advice sessions.

Stage of employment move forward rate

This metric is no longer tracked.
Totals By Year
Related Program

Workplace Clothing Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Our client intake form assesses the employment-stage of each woman when she first comes to Wings. Six months later, we follow up with each client to assess her current employment status.

Percent of clients with increased self-confidence with regards to job preparedness

This metric is no longer tracked.
Totals By Year
Related Program

Workplace Clothing Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

After her appointment, each client is asked the following: Do you feel more confident about seeking employment (or starting a job) now that you have the proper clothes? 

Percent of clients satisfied with service

This metric is no longer tracked.
Totals By Year
Related Program

Workplace Clothing Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

After her appointment, each client is asked Do you think that the clothing you received from Wings will be helpful in your job search (or on your new job)?  

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our organizations' goals, key initiatives, and performance measures are articulated in our Strategic Plan. Below is a snapshot of the strategic goals.

Goal 1: Position women in need for success in the job market and the workplace by providing guidance, support, and work appropriate apparel.

Goal 2: Increase access to our services to more referral and community partners.

Goal 3: Advocate for economic security and workplace equality.

Goal 4: Engage and inspire more champions (volunteers, clients, board and community) to build financial support necessary to deliver on our mission.

Goal 5: Cultivate the next generation of leaders for our organization and our cause.

GOAL 1: POSITION WOMEN FOR SUCCESS
Strategic Initiatives
1.1 Provide wardrobe guidance and access to a high quality supply of work appropriate apparel for women pursuing employment opportunities in a wide variety of employment sectors.
1.2 Deliver professional development and esteem building workshops, job seeking technology assistance, and mentoring opportunities that provide guidance and support to women entering the job market or workplace.
1.3 Develop a tailored workshop series for women who are ready to advance in their career beyond an entry level position or who are interesting in pursuing a new career path.
1.4. Continue to provide one-on-one advice sessions, both in-person & via phone/video conference, in english & spanish. Topics include Finding a Job Path, Resume Help, Interview Tips, Referrals to Other Agencies, etc. Broaden our scope of advice session topics to meet our clients needs.
1.5 Build our volunteer capacity to meet the growing demand and scope of our services.

GOAL 2: INCREASE ACCESS TO SERVICES
Strategic Initiatives
2.1 Purchase and install new donor management software to more effectively tracking donors and facilitate reporting. Make enhancements to client data tracking to improve efficiency and reporting.
2.2 Enhance connections with new and existing partners (Referral & Community).
2.3 Recognize the challenges for women to receive our services and identify the solutions; challenges such as distance, availability, access, language, & resource/utility.
2.4 Utilize multiple outreach platforms to improve engagement with community members/potential clientele.

GOAL 3: ADVOCATE FOR ECONOMIC SECURITY AND WORKPLACE EQUALITY
Strategic Initiatives
3.1 Partner with like-minded regional and local advocacy groups, coalitions and organizations that are aligned with our priorities and policy positions.

GOAL 4: ENGAGE AND INSPIRE CHAMPIONS
Strategic Initiatives
4.1 Broaden and refine our brand identity and story to connect our work with the cause of advancing women's economic security and workplace equity.
4.2 Engage our clients as our spokespersons and empower them to share their personal stories of success.
4.3 Build our capacity to effectively communicate our brand, our cause and our impact through email, the web and social media networks.
4.4 Educate and inspire our existing community of stakeholders and enhance connections with new and existing champions.
4.5 Plan and carry out at least 3 successful fundraising events.

GOAL 5: CULTIVATE LEADERS
Strategic Initiatives
5.1 Develop the Board of Directors' capacity for strategic thinking, diversity of thought and resource development.
5.2 Establish a Next Generation Leadership group to cultivate emerging leaders for our Board and committees and to develop recommended communications and events to engage Millennials and younger generations in our cause.
5.3 Build staffing capacity for volunteer and Operational Committee management and coordination.

The Board of Directors works with an Executive Director, two Program Managers and our Communications Specialist to execute its plans. In addition, approximately 120 volunteers work with Wings throughout the year, about half of whom are trained to work directly with clients as personal dressing assistants where they also provide wardrobe guidance. Other volunteers serve in various capacities to help us stock and maintain our facilities, assist with outreach to potential clients, offer individualized guidance to job-seekers, coordinate and deliver workshops, perform administrative tasks, carry out marketing activities, and organize special events.

In 2019:
849 woman were served, a 12% increase from 2018. We are positioned to reach 1,000 women in 2020.
10% increase in women served under the age of 25. This increase is credited to partnerships with local universities and non-profits that refer young women with few resources.
10,000+ hours were donated by volunteers.
We held 2 successful major fundraisers - Wine with Wings and Wings & Wheels.
Wings moved our Kennett Square office to a larger and more accessible space to better serve Southern Chester County and the surrounding area. This new site also provides us with a workshop/community room.
Wings added 2 Staff Members, Kelly Quant (Kennett Square Program Manager) and Laura Szilier (Communications Specialist).

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Wings for Success
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Wings for Success

Board of directors
as of 8/25/2020
SOURCE: Self-reported by organization
Board chair

Mrs. Rehan Wolfe

None

Term: 2019 -

Kathy Quay

Patti Rath

Dan Murphy

Natalie Travia

Bonnie Long

Dana Dovberg

Ashley Stitzer

Daisy Anetor

Janet Gervais

Pat Foell

Rehana Wolfe

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 08/21/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 06/26/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.