Community Friendship Inc

aka CFI   |   ATLANTA, GA   |  http://www.communityfriendship.org

Mission

Our mission is to provide a supportive community for people whose mental illness prevents them from participating in community life, employment and relationships.

Ruling year info

1971

President and CEO

Jean Toole

Chief Operating Officer

Rocile Cain

Main address

85 RENAISSANCE PKWY NE

ATLANTA, GA 30308 USA

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EIN

23-7128309

NTEE code info

Community Mental Health Center (F32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

PATH Homeless Outreach and Case Management

We focus on establishing trusting relationships, assessing needs, providing referral information and coordinating linkages to resources, which includes housing.

Population(s) Served
Adults
People with psychosocial disabilities

We provide coordinated care for those who are currently served in State Psychiatric Hospitals, frequently admitted to State Psychiatric Hospitals, have been in a correctional facility, who are seen frequently in Emergency Rooms; or who are chronically homeless.

Population(s) Served
Adults
People with psychosocial disabilities

We provide consumers with the opportunity to develop and practice vocational, social and living skills. These aspects develop hope, confidence and motivation.

Population(s) Served
Adults
People with psychosocial disabilities

We offer a wide array of supported housing programs for individuals in the community including support services, supervised, shared living arrangements, and group homes.

Population(s) Served
Adults
People with psychosocial disabilities

CFI helps consumers choose, get and keep competitive jobs in the community. CFI’s employment program recognizes the importance of consumer preference, and strives to find job placement and employment opportunities that are of preference to the consumers we serve.

Population(s) Served
Adults
People with psychosocial disabilities

We provide a consumer facilitated program, operated by Certified Peer Specialists to assist in developing and maintaining recovery, wellness, and daily living.

Population(s) Served
Adults
People with psychosocial disabilities

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Community Friendship, Inc. provides mental health recovery based programs and services to adults ages 18 and over.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Peer Support Classes have been expanded to include additional class topics that were of interest to the consumers of Peer Support Services. Community Friendship, Inc. has also been able to provide a mix of hybrid services, as consumers were interested in meeting face-to-face. Health and safety precautions are still highly in place as small group classes are held.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    All feedback provided in reference to Community Friendship, Inc. programs and services is provided anonymously. Community Friendship, Inc. works diligently to enhance programs and services that align with our mission, vision and values. Internal and external feedback is always welcomed and appreciated.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Community Friendship Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Community Friendship Inc

Board of directors
as of 12/30/2021
SOURCE: Self-reported by organization
Board co-chair

Mr. Weslee Knapp

Keller Knapp Realty


Board co-chair

Mr. Hakim Hilliard

Hilliard Starkey law Firm

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/30/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

Equity strategies

Last updated: 12/30/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.