Creative Living, Inc.
Living. For the Physically Disabled.
Programs and results
What we aim to solve
Creative Living began on November 19, 1963 when Dick Maxwell was playing football with his fraternity brothers on The Ohio State University (OSU) campus. During the last play of the game, as Dick scored a touchdown, he was seriously injured; breaking his neck. After two years of surgeries and rehabilitation, Dick returned to classes at OSU with the help of his family and friends, who lifted his manual wheelchair for him to attend classes in the then-inaccessible OSU buildings. On June 7, 1968, almost five years after his accident, Dick’s picture was in the Columbus Dispatch accompanying an article titled, “Quadriplegics stymied by lack of home”. Though at the time, Dick was working and living at OSU’s Dodd Hall; the article emphasized there was no place for physically disabled individual’s to go once they were rehabilitated. This article identified an opportunity whereby a small group of friends and concerned citizens came together and collaborated to find a solution. They worked to
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
HUD-assisted handicapped housing project
Creative Living provides affordable housing and support to 34 adults with physical disabilities. Because of our facility design and program services, our residents are given the invaluable opportunity to live independently in their own apartments. The supportive sense of community we provide helps new residents acquire skills to negotiate the unique challenges facing disabled individuals.
Resident Assistant Program
The Resident Assistance Program is at the heart of our mission – we provide 24-hour-a-day, on-call assistance. Each apartment has a call button through an intercom system monitored constantly by the Resident Assistant on duty. Their primary purpose is to respond to resident needs, whether to remove a jacket, reach a book, help transfer from bed to wheelchair, or handle a full medical emergency. Our residents pay one-third of the cost of this service with the rest covered by income from our fundraisers and contributions from the community.
Where we work
Affiliations & memberships
Better Business Bureau Wise Giving Alliance - Organization 2008
Association of Fundraising Professionals - Member 2007
External reviews

Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Creative Living's goals:
We hope to provide each resident with the following:
- One person, called a Resident Assistant, on duty 24 hours a day for incidentals and emergencies who can be reached by an intercom from each apartment.
- An accessible, unfurnished apartment near The Ohio State University campus.
- An opportunity to reach educational or vocational goals
- A supportive community where neighbors share similar challenges.
What are the organization's key strategies for making this happen?
At the heart of our mission, and the reason why each resident at Creative Living is able to live independently, is the Resident Assistance Program. Each apartment unit is equipped with two intercom system “call pads” that connect directly to the lobby, where a Resident Assistant is on-call 24 hours a day, 7 days a week. Upon hire, each resident assistant is provided approximately 15 hours of training which includes CPR certification. Nearly 90% of our resident assistants are full-time students at OSU who work part-time with us. As a Resident Assistant, their primary purpose is to respond to a resident’s non-medical needs – whether to remove a jacket, reach a book on a bookshelf, help transfer from bed to wheelchair or assist with meal preparation. Such assistance provides the residents with piece of mind and increases their quality of life while offering them stability in the form of on-demand care and support.
What are the organization's capabilities for doing this?
Creative Living residents share the commitment and desire to build a self-sufficient, productive life. While Creative Living provides the essential program and tools that empowers each resident to live independently, each resident is responsible for managing their own personal care and finances. Creative Living, being a HUD Subsidized, Section 8, property, has several requirements that each potential tenant must meet before qualifying to become a resident. Each individual must have a low or very low income, be at least 18 years old, and be permanently disabled. Preference is given to those individuals who are able to manage their own care, live independently and are pursuing educational or career goals. The continued success of Creative Living requires maintaining high quality facilities and consistency in programming and support services. Financial and in-kind support from individuals, corporations, foundations, and service organizations is vitally important.
Looking forward, Creative Living is committed to our mission; empowering physically disabled individuals to live fully, independently, and productively by providing safe, affordable and accessible housing. We are incredibly proud of the 150+ former residents who have called Creative Living home. Having relocated all around the country, they have gone on to purchase homes; working as teachers, physicians, and engineers, just to name a few.
What have they accomplished so far and what's next?
Creative Living provides residents with a supportive sense of community. All residents share the commitment to build a self-sufficient, productive life which fulfills the potential of each individual. Our location, adjacent to The Ohio State University campus, offers unique advantages: proximity to a major source of formal education, opportunity for educational and vocational counseling services, as well as access to a large medical complex, including Dodd Hall, OSU’s physical rehabilitation center. Transportation to and from OSU, Columbus State Community College and other areas of Columbus is readily available.
We are proud of the 150 former residents who have called Creative Living home. Having relocated all around the country, they have gone on to marry, purchase homes, and work as teachers, physicians, and engineers, just to name a few.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Adults with physical disabilities who desire to live independently
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Community meetings/Town halls, Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders,
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Creative Living, Inc.
Board of directorsas of 02/02/2023
James Martin
Ernst & Young
Term: 2020 -
Jon R. Giganti
CCC Information Services
Emily Williams
ADS
Mira Kipker
Kipker Consulting Services
Kim Manley
Veeam
Christopher Wager
MacMurray & Shuster
Nicholas Bass
Bricker & Eckler
Rebecca Mohiuddin
Central Ohio Primary Care
David Berentz
Grange Insurance
Brian McNally
Meyers & Associates Architecture
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 07/20/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.