Meals on Wheels And More, Inc.

More Than A Meal

aka Meals on Wheels Central Texas   |   Austin, TX   |  http://www.mealsonwheelscentraltexas.org

Mission

To nourish and enrich the lives of the homebound and other people in need through programs that provide dignity and independent living.

Ruling year info

1974

Principal Officer

Mr. Adam Hauser

Main address

3227 E. 5th St.

Austin, TX 78702 USA

Show more contact info

Formerly known as

United Action for the Elderly, Inc.

United Austin for the Elderly, Inc.

EIN

23-7202594

NTEE code info

Meals on Wheels (K36)

Senior Centers/Services (P81)

Nutrition Programs (K40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Meals on Wheels Central Texas offers programs designed to help homebound older adults and individuals with disabilities to remain living safely and independently in their own homes with dignity for as long as possible and avoid premature or unnecessary institutionalization. Most older adults prefer to continue living independently as they “age in place." MOWCTX has a holistic platform of program to address the needs of those we serve through our meal programs, home repair, pet program that provides food and veterinary care for our clients' pets, case management, grocery shopping assistance, and a respite care center for clients with Alzheimer's and other forms of dementia. Our dedicated volunteers also help relieve feelings of social isolation among our clients, most of whom live alone. The volunteers also inquire about clients' welfare and report any problems or concerns to MOWCTX staff.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Meals on Wheels

Through our signature meal delivery program, volunteers deliver hot, nutritious lunchtime meals to approximately 3,000 clients, Monday through Friday.

Population(s) Served
Seniors
People with disabilities

Volunteers deliver five-day supplies of cold/frozen breakfast meals for Meals on Wheels program clients who are facing food insecurity, and need an additional meal each day to stabilize or improve their health.

Population(s) Served
Seniors
People with disabilities

For the homes of clients in need of serious repair, our construction professionals do the following: roof repair/replacements, plumbing or electrical repair, and remodeling bathrooms and doorways to make homes more accessible for our elderly clients who have physical limitations. Without these critical repairs, our low-income clients would not be able to live safely in their own homes and may have to prematurely relocate to assisted living facilities.

Population(s) Served
Seniors
People with disabilities

We provide nutritious after-school snacks to children living in public housing and participating in an after-school program, through a partnership with Communities in Schools (CIS).

Population(s) Served
Children and youth
Economically disadvantaged people

Mike’s Place, a twice-a-week program for folks with Alzheimer’s Disease and other types of memory loss and dementia, also serves as a source of support and rest for caregivers.
 

Our time together provides each individual an opportunity to be
social and have fun, while being occupied with stimulating and appropriate
activities in a warm, safe, and caring environment. At the same
time, caregivers may be ensured a bit of free time to relax.

Population(s) Served
Seniors
Caregivers

For those who live in remote rural areas not covered by our regular meal-delivery routes, we provide seven frozen meals once a week.

Population(s) Served
Seniors
People with disabilities

Volunteers grocery shop with or for clients twice per month (clients pay for their own groceries).

Population(s) Served
Seniors
Economically disadvantaged people

We provide free pet food and veterinary care for the pets of Meals on Wheels program clients, many of whom live alone and their pet is an important companion in their lives. A number of our clients have even remarked that their pet gives them a reason to get out of bed in the morning.

Population(s) Served
Seniors

We provide meal and socialization services for older adults gathering at area community centers including games, physical activity, conversation, and a shared, nutritious, lunchtime meal.

Population(s) Served
Seniors
Economically disadvantaged people

Where we work

Awards

Best of Austin: Best Caregiver - Respite 2011

Austin Chronicle

Community Relations - Medium Business 2011

Austin Chamber of Commerce

Four Star Rating - Sound Fiscal Management 2011

Charity Navigator

Greater Austin Business - Nonprofit Innovation 2010

Austin Chamber of Commerce

Customer Service 2009

Austin Chamber of Commerce

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Economically disadvantaged people

Related Program

Meals on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Meals on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is a simple metric, showing a straight year to year comparison of our client numbers.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The ultimate goal for Meals on Wheels Central Texas (MOWCTX) is to ensure that older adults, persons who are homebound, and persons with disabilities remain in their homes and live with dignity and independence as they age. The main needs that Meals on Wheels Central Texas addresses are hunger, social isolation, and living conditions for aging adults in seven Central Texas counties, especially for those who have limited resources. About 75-80% of the people we serve are over 60 and over 81% live at or below 200% of poverty.

Central Texas is leading the country in the growth of the older adult population. According to a recent report issued by the Brookings Institute, the Austin-Round Rock metropolitan area has the fastest growing pre-senior population (age 55-64) in the nation. Greater Austin also has the second fastest growing senior population (age 65+) in the nation (The Uneven Aging and 'Younging' of America: State and Metropolitan Trends in the 2010 Census, June 2011). In order to have a meaningful impact on the lives of older adults, our organization is looking to concentrate on three areas over the next 3 to 5 years.

First, MOWCTX believes that a regional approach to services is the most effective and efficient way to positively impact the aging population. As our communities have grown, city and county boundaries are no longer as obvious as they once were and disparate communities are becoming more connected. This proximity better allows us to take advantage of economies of scale and allows us to offer the wide range of services we provide to a larger community. As a result, we can serve more people in a cost-effective manner, stretching our staff and program expertise and financial resources further.

Second, the services that we provide are based on the belief that offering a variety of services to the aging population is critical to maintaining their independence and dignity. Our early adoption of a holistic approach to programs has made MOWCTX one of the premier Meals on Wheels programs in the country. In addition to a home-delivered meal, critical services such as case management and home repair allow those we serve to remain in their homes as they age. And they are able to access those services by visiting one organization.

Finally, MOWCTX prides itself on its connection to the community, not only those we serve but those who support us. We are committed to providing the necessary services that the elderly in our community need as well as finding ways to deepen that commitment to those we serve. We are also committed to building and maintaining strong partnerships with other nonprofits so that we can continue to support the growing senior population with access to necessary services. And, of course, we are acutely aware that we could not reach the people that we do without the strong support of our community, and we continue to look for ways to enhance that bond.

MOWCTX has always seen itself as part of a community of providers. We are members of Meals on Wheels America and a founding member of the Meals on Wheels Association of Texas. In addition, we are active participants in One Voice Central Texas as well as other community partnerships that aim to promote the people we serve and the services we provide.

In 2016, to better reflect this regional approach and to better align ourselves with the national movement, we changed our name to MOWCTX. This transition doesn't mean our vital non-meal programs, such as Home Repair, Veteran Services, and PALS are going away. In fact, our vision is to increase the number of services we provide and the number of people we help. As part of this transition, we will be incorporating the national logo and brand in our marketing and public relations materials. We continue to remain an independent and locally run non-profit but are able to leverage the Meals on Wheels brand by participating in a national marketing campaign run by Meals on Wheels America.

MOWCTX has also recently expanded its service platform to include critical senior services in addition to food culminating in our 2016 acquisition of the nonprofit Helping the Aging, Needy and Disabled, Inc. and the addition of in-home care to our holistic platform of services designed to keep older adults healthy at home. This program provides homebound clients with assistance in bathing, dressing, cleaning, cooking, and other activities of daily living, and has provided over 240,000 hours of care to people in need.

Finally, we continue on strengthening collaborations with other nonprofits in order to enhance and increase the services we are able to provide. Our Home Repair Program works closely with Rebuilding Together which allows us to utilize volunteers for certain home repair projects, allowing us to stretch our dollar and provide services to more clients. Our PALS program works closely with Emancipet and the Texas Veterinary Medical Foundation to broaden the veterinary services we provide to the pets of our clients. We also continue to increase our volunteer recruitment in some of our newer service areas like Williamson County and look for strategies to enhance the volunteer experience. And of course, we continue to develop and strengthen relationships with new foundations, local organizations, and businesses across the region.

Last year, Meals on Wheels Central Texas delivered meals and provided a wide range of services to approximately 5,000 adults and children throughout Central Texas. We have over 49 years of experience of providing food to the homebound and hungry, and we remain the leading provider of home-delivered meals in Central Texas. To maintain such a high level of service, we rely on a very sturdy infrastructure, comprising both internal resources and external strengths.

One of our strongest external strengths is our support from the community, with a base of 6,500 community volunteers and over 12,000 individual donors, who so generously donate their time, talents, and funds to MOWCTX. Volunteers are crucial to our agency's operations and save an estimated $1.5 million dollars a year in staffing costs, allowing us to serve more people and further our mission. Our individual donors help ensure a diversified funding stream that helps us manage the uncertainties of government and foundation funding.

Our strongest internal strengths include our Board, Staff, facilities, and our ability to adapt. Our expanded building and kitchen was designed with the future demand in mind. We now have the space and kitchen equipment necessary to prepare two million meals. Our Board of Directors, a group which includes experts in social work, nutrition sciences, law, finance, and gerontology, advises our executive staff to ensure that we deliver quality services. Our executive staff also brings many years of leadership experience and expertise managing social service programs in Central Texas. Additionally, we have a newly developed team to evaluate and implement
nutritional needs to help address social determinants are addressed in a positive impact on our clients. We also are proud to have a case management staff that collectively has more than 75 years of experience working with older adults.

We currently are a leader in non-profits to pilot programs that address isolation and food insecurity. Our Nutrition, Health, and Impact team has launched new evidence-based pilot program for older adults in Central Texas. These programs like CAPABLE are in collaboration with the Johns Hopkins School of Nursing, uses a multidisciplinary
approach to help vulnerable seniors age safely in their homes. These programs ensure and address social determinants many of those we serve encounter.

The people we serve are generally the frailest among us -- older adults who are often homebound and disabled. We do our best to help them live independently, but know we cannot keep them from aging. We can, however, make sure that as they age, they do so with dignity and independence for as long as they are on our services.

Our strategies for a regional approach with holistic programming are based on the premise that older adults who are homebound and disabled deserve the opportunity to live independently and with dignity for as long as possible, regardless of their address. We have seen many of our clients being forced to move out of city centers to more isolated rural areas or small towns in our community due to rising costs of living. Oftentimes, these locations do not have the infrastructure to meet the needs of this aging population. By employing a regional approach to services, we can do our part to allow all segments of our community to age with dignity and independence.

Our goals of regional service, holistic programming and compassionate technology are not necessarily new. We have always been moving towards serving as many as possible as efficiently as possible. That is why we have already seen some accomplishments toward these goals. For instance, we continue to increase volunteer support in Williamson County which allows us to serve the new clients in this area in a more efficient and effective manner. We have also begun fundraising in some of our expanded areas and have seen a good level of support from the community. That support has allowed us to offer additional services to clients in these new communities. We also have a case manager who exclusively serves clients in Williamson County. And, we can utilize the technology advancements that we have already incorporated in our new areas, such as the electronic check-in system for volunteers which provides real-time meal-delivery information and computer tablets for case managers which allows for more efficient entry of eligibility information, making it easier to visit clients in far locations.

With all these successes, it is still important to keep in mind where we still need to go. We need to move more clients from staff-delivered meals to volunteer-delivered meals in all areas we serve. To do so requires a large pool of volunteers, and we are continually working to expanding our volunteer recruitment efforts in Williamson County. Currently, we are proud to have 1,151 residents of Williamson County volunteering for us across all of our programs. Meals on Wheels Central Texas has 75 weekly meal delivery routes in Williamson County, 65 of which are delivered by volunteers, and we are always working to recruit more. We also must find a way to get technology to more of our clients. This will allow us more opportunities to interact with them in meaningful and compassionate ways, especially when distance seems to present a barrier to regular interaction.

Financials

Meals on Wheels And More, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Meals on Wheels And More, Inc.

Board of directors
as of 11/23/2021
SOURCE: Self-reported by organization
Board chair

Ms. Norine Yukon

Affiliate Faculty, University of Texas School of Nursing

Term: 2011 - 2024

Meg Youngblood

Maxwell Locke & Ritter LLP

Norine Yukon

Community Volunteer

Nick Weynand

Mighty Citizen

Michael C. Brown

Texas Capital Bank

Samuel Lee Houston

Community Volunteer

Benjamin M. Hanson

EQ Capital Strategies, LLC

Namkee Choi, Ph.D.

The University of Texas at Austin

BJ Friedman, Ph.D., RDN

Community Volunteer

Billy B. Hill

Highland Park Financial Corp

Juan Rivera

Husch Blackwell LLP

Stewart Whitehead

Austin Winstead

Organizational demographics

SOURCE: Self-reported; last updated 11/23/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data