CITIZENS FOR ANIMAL PROTECTION INC

aka CAP   |   Houston, TX   |  http://www.cap4pets.org

Mission

Caring for pets in need through sheltering, adoption, education, spay/neuter, low-cost wellness and community outreach.

Ruling year info

1973

Executive Director

Sandi Mercado

Main address

17555 Katy Freeway

Houston, TX 77094 USA

Show more contact info

EIN

23-7296260

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Single Organization Support (L11)

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Citizens for Animal Protection (CAP) shelters, rescues and places homeless animals for adoption with loving families. CAP advocates respect and compassion for animal life and provides humane education to help prevent cruelty to animals. CAP speaks for those who cannot speak for themselves through Shelter & Care; Pet Adoption; Spaying & Neutering; Pet Care Counseling; Lost & Found Pets; Feral Cat Assistance Program; Pets for Seniors; Humane Education; Pet Supply Shop; Affordable wellness services & sterilization surgeries for animals owned by the public.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Animal Shelter & Adoptions

Shelter and care for nearly 14,000 animals per year; provide pet adoption services; volunteer services; pet care counseling; humane education; pets for seniors; lost & found and pet match services; feral cat assistance program; children's programs

Population(s) Served
Adults

Feral Cat Assiatance Program (FCAP) is a trap-neuter-return program that uses volunteers to trap feral cats. CAP neuters the cats and the volunteers return the cats to the location where they were trapped. A volunteer or member of the neighborhood maintains the feral cat colony to ensure the cats are well fed.

Population(s) Served
Adults

The Community Outreach Director visits schools, libraries and special interest groups, presenting a variety of educational, pet related topics. Focus is placed on responsible pet care, spay/neuter to help reduce the overpopulation and safety around animals.

Population(s) Served
Adults

The Cornelius Clinic provides affordable, vaccination and other basic pet wellness services that protect pets against common health threats, and offers low-cost, affordable spay/neuter services to the public.

Population(s) Served
Adults

Where we work

Awards

Sound Fiscal Management 2011

Charity Navigator

Humane Education Achievement Award 1996

Humane Society of the United States

Humane Award of Excellence 1999

PetsMart Cahrities

Exceptional Adoption Placement Award 2001

New York Society for the Prevention of Cruelty to Animals

Subaru "Share the Love" Program 2011

ASPCA

Affiliations & memberships

American Humane Association 1982

Humane Society of the United States 1982

American Society for the Prevention of Cruelty to Animals 2010

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Animal Shelter & Adoptions

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Our shelter was closed for a period of time in 2020 and a short period in 2020 as a result of COVID-19. This reduced the number of animals we were able to take in, and thus, place in homes.

Average number of days of shelter stay for animals

This metric is no longer tracked.
Totals By Year
Related Program

Animal Shelter & Adoptions

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of animals vaccinated

This metric is no longer tracked.
Totals By Year
Related Program

The Cornelius Clinic - Wellness & Spay/Neuter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

These numbers represent only animals owned by the public and seen in our low-cost wellness clinic, and do not include animals vaccinated as part of their medical care while in the shelter.

Number of animals surrendered by their owner

This metric is no longer tracked.
Totals By Year
Related Program

Animal Shelter & Adoptions

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

Defining success is a challenge. An increase means were are able to take in (and help) more animals; A decreasing metric means we were able to help more animals stay in their homes.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We aim to help families keep their pets, even during difficult times; find loving homes for stray, abandoned and neglected animals, make preventative care, vaccinations, and spay/neuter surgery affordable in our community; educate the public about proper care of animals; and reduce animal suffering.

When a member of the public finds a stray animal or can no longer care for their owned animals, CAP accepts those animals into our program. Once here, they are medically evaluated, given vaccinations and any necessary medical care, sterilized, given nutritious meals, and are assessed for behavioral issues. When they are ready to be placed into a home with a loving family, they are made available to the public for adoption. Our process matches families with the perfect pet, guaranteeing that the animal will have a safe and loving environment in which to thrive. Additionally, we visit schools, churches, community centers and other venues to teach about the importance of spay/neuter, proper care, and empathy for animals.

With a staff of more than 75 dedicated animal lovers , a medical clinic, and a 22,000 sq ft facility with both indoor and outdoor space, we have the ability to provide services and care to a great number of homeless animals.

In 2021, even in the midst of a global pandemic, we took in 4,877 animals, adopted 3,691 into homes, reunited 114 lost pets with their families, provided TNR services to 1,385 feral cats, provided low-cost vaccines to 4,140 of the public's animals, fostered 723 animals, and reached more than 12,000 people through outreach programs. Our volunteer team of 427 provided more than 12,400 hours of service to the shelter. We have received numerous awards for our work, including: National Humane Award of Excellence from PetSmart Charities Exceptional Adoption; Placement Program Award from the New York ASPCA; Houston’s Best Animal Shelter by Houston PetTalk Magazine (reader’s choice); and have maintained a 4-star Rating from Charity Navigator.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve every segment of the population as it relates to animal companions in their family, without regard for specific demographics.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    By listening to members of the public and those who have provided feedback, we have made several changes recently, including an adjustment to our hours of operation, offering curbside service, and providing additional customer service training to our staff and volunteers.

  • With whom is the organization sharing feedback?

    Our staff, Our board, volunteers, fosters,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking for feedback allows us to better serve the public, and gives them an opportunity to be heard. This ensures transparency in our operations and establishes a level of trust with the community. By creating advisory committees, we are able to get a representative sampling of perceptions with regard to our policies & procedures, and our overall reputation in the community. This has helped to create a sense of partnership.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback,

Financials

CITIZENS FOR ANIMAL PROTECTION INC
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CITIZENS FOR ANIMAL PROTECTION INC

Board of directors
as of 2/11/2022
SOURCE: Self-reported by organization
Board chair

Mary Kenner

Freeport LNG

Term: 2020 - 2023

Linda Schmuck

Schmuck, Tees & Co.

Carol Altman Simmons

No Affiliation

Sig Cornelius

No Affiliation

Cathy Marion

No Affiliation

Michael Moriarty

Moriarty Law Firm

Kristie Wade

No Affiliation

Kappy Muenzer

Executive Director Emeritus

Mary Kenner

Freeport LNG

Peter Carragher

Rose & Associates LLC

Julie Brookshire

Richard Heard

Fitzgerald Wealth Management

Eric Jansen

ExxonMobil

Alicia Jansen

Sysco Foods

Cathy Marion

Jim Mattly

Gregory Miller

GN Miller Ventures

Chris Godinich

Veritrust

Chad Parkhurst

PWC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 01/18/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.