Southwest Boston Senior Services, Inc dba Ethos

Care, Compassion, Community

aka Ethos   |   Jamaica Plain, MA   |  www.ethocare.org

Mission

Ethos is a private, not-for-profit organization that promotes the independence, dignity, and well-being of the elderly and disabled. Ethos achieves its mission through the coordination and delivery of high-quality, affordable home and community-based care. In all aspects of its work Ethos supports family caregiving, fosters social interaction and respects cultural diversity.

Ruling year info

1973

Chief Executive Officer

Ms. Valerie K. Frias

Main address

555 Amory St

Jamaica Plain, MA 02130 USA

Show more contact info

EIN

23-7304163

NTEE code info

Senior Centers/Services (P81)

Services to Promote the Independence of Specific Populations (P80)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Home Care

CASE MANAGEMENT: assesses elder needs, arranges services, monitors care and resolves problems; HOME CARE: Assists elders in maximizing personal safety and independence; NUTRITION: provides nutritious meals to homebound elders and through lunch sites in various communities; LONG TERM CARE OMBUDSMAN: investigates and resolves complaints that threaten the quality of life of nursing home residents; CAREGIVER SUPPORT: counsels and supports family caregivers; INFORMATION & REFERRAL; provides information to the general public on eldercare options and services; VOLUNTEER SERVICES: recruits, trains and supports volunteer long-term care ombudsmen, in-home companions, medical escorts, grocery shoppers and bill-payers.

Population(s) Served
Seniors

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Southwest Boston Senior Services, Inc dba Ethos
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Southwest Boston Senior Services, Inc dba Ethos

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Mr. Nicola Favorito

Commonwealth of MA, Office of the Treasurer

Term: 2019 -

Tish Allen

Mass Bay Community College

Shelia Azores

Retired, Boston Public School headmaster

Shu Benford

City of Boston Emergency Management, Roxbury Community College

Adrienne Cupples

Boston University School of Public Health

John Dobija

Brigham & Women's Division of Aging at Spaulding West Roxbury

Tom Gunnoud

Mass Bay Community College

Tottie Gelbspan

Jamaica Plain Neighborhood Development Corp.

Juliette Johnson

Bridgewater State University Foundation Board of Trustees

Susan Kuriakose

Retired , BIDHC Extended Care Community Practice

Juan Lopez

Boston City Council, League of United Latin America Citizens, Massachusetts LULAC Council #12128,Massachusetts Latino Democratic Caucus

Craig McAnaugh

Tufts Health Plan

Debbie Nolan

Harvard Vanguard Medical Associates

Edna Pruce

Mass Senior Action Council

Merlin Southwick

Retired, Springhouse

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/18/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data