Assistance League of Austin Texas, Inc.

Transforming lives, Strengthing community

aka Assistance League of Austin   |   Austin, TX   |  www.alaustin.org

Mission

Assistance League of Austin volunteers transforming the lives of children and adults through community programs

Ruling year info

1974

President

Mrs. Peggy Besand

Main address

4901 Burnet Road

Austin, TX 78756 USA

Show more contact info

EIN

23-7307276

NTEE code info

Children's and Youth Services (P30)

Victims' Services (P62)

Thrift Shops (P29)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

As a recognized and respected all-volunteer philanthropic organization established in 1973, Assistance League of Austin provides valuable services to individuals within our community---children, young adults, adults and senior citizens--through innovative programs. Programs are tailored to assist low income populations, disadvantaged youth, and those with critical needs arising from illness, catastrophe or natural disaster. Specifically, the programs provide school-age children with proper school clothes and shoes, hospitalized children with toys and reading material, child and adolescent assault survivors with clothes and comfort items, teenagers aging out of foster care with life-kits, first-generation students in community college with scholarships and mentors, seniors in low-income facilities with day trips, local schools having underprivileged populations with classroom supplies and books requested by their teachers, and individuals/small groups in crisis with one-time aid.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Operation School Bell

Each year OPERATION SCHOOL BELL provides new clothing, a grooming kit, shoe voucher and a backpack to 5,909 area children who are considered in need and at risk due to the lack of appropriate school clothing. In addition, middle school and high school students are clothed with a supervised gift card at a local Target store. Schools that require uniforms are also clothed.

Population(s) Served
Children and youth

TOY CART AT DELL CHILDREN'S MEDICAL CENTER  brightens the day of young patients and their families by providing a toy and a book for over 19,715 children--both patients and visitors--each year.

Population(s) Served
Children and youth

Assistance League Scholarship Program is funded through grants provided by the Sooch, Topfer Family, and Emerson Process Management Foundations.  Assistance League contributes a major portion of program funds to help more than 62 scholars annually, with tuition, fees and books. These scholars each have a mentor who is an Assistance League volunteer who serves as their advocates throughout their academic time at Austin Community College. They are enrolled in a wide variety of degree programs and certificate programs.

Population(s) Served
Adults

ASSAULT SURVIVOR KITS are distributed to a hospital to provide hygiene supplies, clothing to wear home from the hospital and a book on recovering from rape for assault survivors. Kits are distributed through the SANE program at one of our Austin hospitals.

Population(s) Served
Children and youth

Operation Wish List provides instructional materials and equipment as requested by the school community in one selected school. In addition a Book Bus visits several locations in the summer to provide reading material and books to young children.

Population(s) Served
Children and youth
Infants and toddlers

Provides laptops, computer bags, and large duffle bags to 71 youth exiting the foster care system.

Population(s) Served
Non-adult children

Meets a diversity of short-term and one-time-only needs arising in the community.

Population(s) Served
Adults

Where we work

Accreditations

Community Partner Award by Austin Voices 2020

Awards

Community Advocate Award 2007

Greater Austin Chamber of Commerce

Freescale Award 2006

Greater Austin Chamber of Commerce

Community Advocate Award 2007

Association of Fundraising Professionals

Outstanding Philanthropic Organization 2011

Association of Fundraising Professionals

Jr. 'dillo Kids Run 2012

Austin American-Statesman

Jr.'dillo Kids Run 2013

Austin American-Statesman

Bus With Us Service Award 2013

Austin Groups for the Elderly

25 Year Member Recognition 2014

Greater Austin Chamber of Commerce

Armadillo Best Kept Secret Award 2014

Austin Independent Business Alliance

Affiliations & memberships

Latino Excellency in Advocacy 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children who receive new clothing

This metric is no longer tracked.
Totals By Year
Related Program

Operation School Bell

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Operation School Bell is the flagship Program of Assistance League chapters across the United States. Austin's OSB provides school age children with new clothing, shoes and toiletries.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Three overarching priorities drive Assistance League of Austin's plans as laid out in its three-year Strategic Plan of 2017-2020: (1)Promote interaction that reflects ALA's core values so that, working together, we can better meet the needs of the community (2) Foster a sustainable, diverse membership that will provide full support and staffing for our programs and resource development. (3) Create systems that continue to align our philanthropic programs with community needs. (4) Coordinate and streamline our use of time, space, and volunteer efforts in order to increase the quality of service or the number of people served. The Overarching Goals that are inherently addressed in these three specific priorities include: increase external visibility, improve internal communication, support/strengthen current membership, and provide financial and human resources for continued success.

In order to ensure strategic operations, Assistance League of Austin (ALA) has a standing committee for Strategic Planning (SP) that works closely with philanthropic programs (9) and standing committees (7) and the Thrift House committee. The SP Committee ensures by its oversight that the organization, comprised of ~400 members, has a dynamic three-year rolling plan with annual updates. Through regular evaluation of programs and analysis of strategic accomplishments, the Board of ALA can identify needs within the organization and the community, opportunities for program enrichment, and possibilities for program efficiencies; allocate proper resources; and evaluate strategies for recruiting new members and sustaining current ones. There are specific goals in the areas of values,membership, community needs and efficiency and action plans for carrying out these strategies.

We have had a documented ability to maintain a relatively consistent level of membership of between 350 and 400 members since 2002. These volunteers provide over ~65,000 hours of service to the Greater Austin area at an estimated value of $1,620,000.00. This history gives us confidence that ALA is capable of retaining its levels and standards of service into the foreseeable future. The chapter's primary financial support comes directly from sales of high-quality donated items that are sold at low cost to Thrift House customers. The Thrift House is the engine of ALA's program train, maintaining a consistently high revenue-generated stream over the last decade. Since 2007, Thrift House revenue has consistently provided more than 86% of funds needed to operate our eight programs. The remaining 14% of our annual budget is consistently generated by a combination of internal and external funders.

Even with the changes required by the 2020 Covid-19 pandemic, ALA has contingency plans and reserve funds to meet its program needs.

Our three-year Strategic Plan has led us to (1) write clearly stated job descriptions for every operational and officer level of the organization; (2) generate operational manuals for each program, committee chair, and officer's responsibilities, (3) create and begin to implement viable succession plans (establish succession-planning guidelines) for every position; (4) provide more flexibility within the volunteers' service roles and, simultaneously, maintaining and increasing their individual commitments to the work; (5) clarify and streamline organizational structure including Board membership, (6) migrate to a national Assistance League-based website with expanded resources for members, and (7) partner with Target, Dell Children's Hospital and several retail establishments in new ways. Looking forward, a new Ad Hoc Chapter Study Committee will research, investigate, and report to the Board and membership potential solutions to current issues, e.g. sustaining membership.

In addition to the normal strategic planning, all programs and committees have developed contingency planning to deal with changes caused by the 2020 Covid-19 pandemic.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    We found out from teachers served in our Operation Wish List program that they wanted materials they could use during the current year, rather than the next fall. We changed the starting date of that program to earlier int he year.

  • With whom is the organization sharing feedback?

    We don’t share the feedback we collect,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Assistance League of Austin Texas, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Assistance League of Austin Texas, Inc.

Board of directors
as of 2/25/2021
SOURCE: Self-reported by organization
Board chair

Mrs. Peggy Besand

Assistance League of Austin

Term: 2020 - 2021

Peggy Besand

Assistance League of Austin

Linda Noy

Assistance League of Austin

Marsha Adams

Assistance League of Austin

Jane Michael

Assistance League of Austin

Brenda Boyd

Assistance League of Austin

Jill Synder

Assistance League of Austin

Mary Johnston

Assistance League of Austin

Sue Vassar

Assistance League of Ausitn

Sharon Vars

Assistance League of Austin

Robin Turner

Assistance League of Austin

Anna Stewart

Assistance League of Austin

Martha Benfield

Assistance League of Austin

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 07/27/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Decline to state
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/27/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.