COMMUNITY AGING AND RETIREMENT SERVICES INC

Stay at Home, Stay Connected, Stay Independent, Stay Informed

aka CARES   |   Hudson, FL   |  www.caresfl.org

Mission

CARES (Community Aging and Retirement Services, Inc.) promotes quality of life and independence for older adults through health, social and supportive services. We work with health professionals, families, volunteers, donors and businesses who want elders to age positively and with dignity.

Ruling year info

1974

President/CEO

Jemith Rosa MPA

CFO

Michael Neumann CMA MBA

Main address

12417 Clock Tower Parkway

Hudson, FL 34667 USA

Show more contact info

EIN

23-7348090

NTEE code info

Homemaker, Home Health Aide (P44)

Home Health Care (includes Visiting Nurse Associations) (E92)

Senior Centers/Services (P81)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

CARES has been providing services to older persons and their families since 1973. The CARES story is one of growth and innovation. In 1973, there were no programs and services available for seniors in Pasco County. Concerned about the adverse affect on the quality of life for local older adults, a group of seven volunteers incorporated the Pasco County Council on Aging as a private not-for-profit 501 (C) (3) organization dedicated to advocacy on aging. Initially, there was no paid staff and expenses were covered by contributions that were kept in a shoebox closely guarded by two dedicated volunteers.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

CARES programs for the aging, elderly, and senior citizens

CARES programs include Custodial Home Care, Homemaking assistance, Chore services, Adult Day Health services, Assisted Living Medicaid Waiver program, Skilled Medicare (Home Health Care) Services, Free Senior Health Clinic, Telephone Reassurance, Bill Payer services and four Senior Enrichment Centers. Our Senior Centers are located in New Port Richey, Dade City, Elfers, and Hudson.

Demographics -
Pasco County - Total Population is 525,643, of which, 118,270 (22.5%) are the age of 65 or older.

Pinellas County - Total Population is 970,637, of which, 234,894 (24.2%) are the age of 65 or older.

Population(s) Served
Seniors

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Service Hours provided to Homemaker clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

CARES programs for the aging, elderly, and senior citizens

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

2019 was a transitional year for us. We improved our processes and systems to increase productivity and efficiency. We implemented an electronic health record system and time keeping system.

Service hours provided to Personal Care clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

CARES programs for the aging, elderly, and senior citizens

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

During 2019 we implemented an EHR system and time keeping. Previously we were entirely paper charting and paper time sheets. Improving these systems has reduced our staff turnover.

Service Hours provided to Respite clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

CARES programs for the aging, elderly, and senior citizens

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We are improving our systems and processes in order to be more competitive with the competition. These improved systems are enabling us to increase the quality of care to our clients.

Service Hours provided to Adult Day Care clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

CARES programs for the aging, elderly, and senior citizens

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

As of 2019 we operate 2 Adult Day Care centers. During 2020 we will be opening our 3rd Adult Day Care center.

Service Hours provided to Companionship clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

CARES programs for the aging, elderly, and senior citizens

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Service Hours provided to Chore clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

CARES programs for the aging, elderly, and senior citizens

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Service Hours provided to Case Management clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

CARES programs for the aging, elderly, and senior citizens

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We are the lead agency in Pasco Co for elderly care services. The 65+ population is growing. We are improving our processes in order to provide these services to a growing population.

Service Hours provided to Case Aide clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

CARES programs for the aging, elderly, and senior citizens

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

CARES promotes quality of life and independence for adults through health, social, and supportive services. We work with health professionals, families, volunteers, donors and businesses who want elders to age positively and with dignity.

We are supported in part by grants and donations from -
1) Area Agency on Aging of Pasco-Pinellas, Inc.
2) Florida Department of Elder Affairs
3) United Way of Pasco County
4) Community Foundation of Tampa Bay
5) Brookdale Foundation
6) business partners
7) private donations.

CARES friends, senior enrichment center participants, and generous philanthropists help CARES meet the challenge of operating in today’s financial environment while continuing to provide much needed services to the community.

CARES provides an array of programs and services to enrich the daily lives of our seniors.

Our services -
1) Home Health
2) Senior Centers
3) Daily Living
4) Wellness
5) Adult Day Care
6) Senior Health Clinics
7) Travel Club

Our programs include -
1 - Senior Care Management
2 - Homemaker
3 - Home Health Aide
4 - Wellness Programs
5 - Memory Enhancement
6 - Chore (home repair and lawn care)
7 - In-Home Respite
8 - Personal Care
9 - Companionship
10 - Diabetic Management
11 - Medication Management
12 - Pain Management
and more....

We have been very successful in meeting and exceeding the requirements set forth in our grant funding, and other funding sources.

Currently in the US, we are in the middle of the retirement cycle for our "Baby Boomer" era. The Senior population is growing. We expect CARES to grow right along with the Baby Boomer seniors.

To do this, we are continuing to explore increasing our current grants and funding, as well as explore the availability of other funding sources.

We continue to enhance our fundraising efforts, as well as increasing our donations and bequests.

Ideally, we need to increase our endowment/investment accounts to help sustain our future growth.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

COMMUNITY AGING AND RETIREMENT SERVICES INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

COMMUNITY AGING AND RETIREMENT SERVICES INC

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board co-chair

Ms. Barbara Sharp


Board co-chair

Ms. Seromoney Singh

Barbara Sharp

President

Michael Clark

Gregory Gay

Mike Moore

Ex-Officio, Pasco County Commissioner

Rao Musunuru, MD

Emeritus Board Member

Alvin Hagerich

Lisa Parisi

Paula ONeil, PhD

Pauline Snyder

Seromoney Singh

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/28/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 08/16/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.